ANNUAL REPORT
2021
2 Annual Report 2021 TF Bank AB (publ)
TF Bank is an internet-based niche bank offering
consumer banking services and e-commerce
solutions through a proprietary IT platform with a
high degree of automation. The platform is designed
for scalability and adaptability to different products,
countries, currencies and digital banking solutions.
TF Bank prioritises organic growth under controlled
forms and expansion are taking place in carefully
selected segments and markets. The business is
conducted in Sweden, Finland, Norway, Denmark,
Estonia, Latvia, Lithuania, Poland, Germany and
Austria through branch or cross-border banking.
The business is divided into three segments:
Consumer Lending with focus on unsecured con-
sumer loans, Ecommerce Solutions with digital
payment solutions primarily to online retailers and
Credit Cards with focus on offering credit cards. The
target group for all services creditworthy individuals
and the loan amounts are relatively small with short
repayment terms. TF Bank also offers deposit prod-
ucts in several markets.
.
ADJUSTED OPERATING PROFIT
(SEK million)
1
ADJUSTED RETURN ON EQUITY (%)
1
LOANS TO THE PUBLIC (SEK million)
TOTAL CAPITAL RATIO (%)
TF BANK IN BRIEF
1
Adjusted for items affecting comparability in 2018 that comprises reclassification of customer balances with inactive status that arose before 2018.
See separate section with definitions and reconciliation tables, page 68-69.
0
2,000
4,000
6,000
8,000
10,000
12,000
2017 2018 2019 2020 2021
0
5
10
15
20
2017 2018 2019 2020 2021
0
100
200
300
400
2017 2018 2019 2020 2021
0
10
20
30
40
2017 2018 2019 2020 2021
TF Bank AB (publ) Annual Report 2021 3
FINANCIAL PERFORMANCE 2021
The loan portfolio amounted to SEK 10,872 million,
compared to December 2020 the increase in local
currencies was 33 %
Operating profit increased by 34 % to SEK 352.6
million, the comparison period was affected by an
additional loan loss provision of SEK 30 million
Earnings per share increased by 38 % to SEK 12.55
Cost/income ratio increased to 41.9 % (38.9)
Total capital ratio has decreased to 16.2 % (17.4)
Return on equity amounted to 24.4 % (22.0)
The Board proposes to the Annual General Meeting a
dividend of SEK 1.00 per share for 2021
See separate section with definitions and reconciliation tables, page 68-69.
SIGNIFICANT EVENTS 2021
The Credit Cards segment reported an operating
profit for the fourth quarter and the German credit
card portfolio has increased by 154 %.
TF Bank’s e-commerce initiative Avarda launched
a payment solution for Boozt’s whole fast-growing
ecommerce environment.
The Board of TF Bank has resolved on new financial
targets. By the first half of 2025, the Bank’s loan
portfolio shall amount to SEK 20 billion and the
return on equity shall be well above 20 %.
FINANCIAL CALENDAR
Interim report January-March 2022 19 April 2022
Annual General Meeting 2022 3 May 2022
Interim report January-June 2022 12 July 2022
Interim report January-September 2022 17 October 2022
For further information, see www.tfbankgroup.com
or contact Investor Relations at ir@tfbank.se.
The Annual General Meeting 2022 will be held on Tuesday
3 May 2022. Notice of the Annual General Meeting will be pub-
lished no later than Tuesday 5 April 2022.
KEY FIGURES
SEK million 2021 2020
Operating income 1,055 876
Operating profit 353 263
Earnings per share, SEK 12.55 9.11
Loans to the public 10,872 7,922
New lending 11,187 7,305
Cost/Income ratio, % 41.9 38.9
Return on equity, % 24.4 22.0
Total capital ratio, % 16.2 17.4
Employees (FTE) 236 187
YEAR IN BRIEF
When summarising 2021, we can look back at an addi-
tional year with profitable growth. TF Banks loan port-
folio increased by 33 % in local currencies, surpassing
SEK 10 billion. At the same time, earnings per share
increased by 38 % compared to 2020 and return on
equity amounted to over 24 %.
4 Annual Report 2021 TF Bank AB (publ)
Strong growth in the Nordics for Ecommerce
Solutions
TF Banks digital payment solutions have had a
successful year with strong growth and solid profita-
bility. Our brand Avarda has experienced a commer-
cial breakthrough in the Nordic markets through an
attractive white label solution that puts focus on the
retailers and the customer offering. Avarda Checkout+
is built on a scalable technology and new retailers are
integrated in a highly efficient manner. Many of our
retailers are also using the AI based tool Avarda Re-
turn Optimiser that decreases the return rates, which
is positive both from an environmental and financial
perspective.
The loan portfolio for the Ecommerce Solutions
segment increased by 51 % in local currencies during
2021. The growth was related to an increased number
of retail partners as well as expanded cooperations
with existing retailers. The Nordic portfolio increased
by 71 %, mainly driven by the new cooperation agree-
ment with one of the Nordic regions leading online
retailers, Boozt, which has generated significant
volumes since April 2021. The segments loan portfolio
in the Baltics is currently primarily present in Estonia,
but we intend to launch payment solutions in Latvia
and Lithuania shortly.
Decreased loan loss ratio in Consumer Lending
Within our largest segment Consumer Lending, it is
satisfying that the loan loss ratio decreased to
2.2 % during 2021. The decrease is mostly related to
an improvement of the credit quality in our Finnish
loan portfolio over the past year. We also continue
to grow in Norway where the credit quality for a long
period of time has been better than the segments
average.
The loan portfolio for the Consumer Lending segment
increased by 18 % in local currencies during 2021. The
growth has primarily been generated in Norway and
Finland, while we have had a more cautious approach
to the highly competitive Swedish market. Our Polish
consumer loan portfolio has been in a run-off during
the entire year. The segments exposures in the Baltics
and Poland all together have more or less been un-
changed since the start of the pandemic. During 2022,
growth in Norway and Finland will continue to be the
top priority, which is positive for the loan loss ratio in
the segment.
Strong organic growth and high profitability
When summarising 2021, we can look back at an
additional year with profitable growth. TF Banks
loan portfolio increased by 33 % in local currencies,
surpassing SEK 10 billion. At the same time, earnings
per share increased by 38 % compared to 2020 and
return on equity amounted to over 24 %. The devel-
opment of the loan portfolio during 2021 is further
described in the segment sections below, but first a
few words on our ability to combine strong organic
growth with high profitability.
For fast-growing banks, capital is often a limiting
factor; but by being diversified in many different
geographic markets, TF Banks management team
has always had the opportunity to choose where to
allocate the capital. Hence, I would say that we are
good at pricing the risk, which is crucial to run a
successful banking business. Naturally, we some-
times make wrong decisions, but with a humble ap-
proach we don’t have any problems to re-assess the
analysis and make a new decision. These are some
of the things that I believe enable TF Bank to com-
bine strong organic growth with high profitability.
Credit Cards turned to profitability in Q4
In connection with the acquisition of the Norwegian
company BB Finans in July 2015, TF Bank obtained a
small but profitable credit card portfolio in Norway.
Following an analysis of the opportunities to expand
the credit card operations in Europe, it was decided
to enter Germany and in 2018, TF Bank delivered its
first German credit cards. Therefore, we were very
happy to announce in the Year-end report 2021 that
the Credit Cards segment reported an operating
profit for the fourth quarter.
The loan portfolio for the Credit Cards segment
increased by as much as 115 % in local currencies
during 2021. The growth was almost completely
attributable to an increased amount of newly issued
credit cards in Germany and increased utilisation of
cards already issued. In addition, economies of scale
in the business are expected to result in a decreasing
C/I ratio for the segment going forward. Our German
credit card business is growing significantly faster
than the market in general, and our assessment is
that the segment has favourable conditions to deliver
attractive risk-adjusted return in the coming years.
CEO’S COMMENTS
TF Bank AB (publ) Annual Report 2021 5
First year with new sustainability program
2021 was the first year of TF Banks new sustainability
program, which was developed by the Board and
management during 2020. The program encompass-
es four focus areas: Responsible lending, Business
ethics and governance, Attractive employer and
Climate change, that take both risks and opportu-
nities into account while also connecting to the UN
Global Goals. It has been special to work with many
of these questions during the pandemic, from
upholding the credit quality and grow without
exposing loan customers for unnecessary risks, to
strengthening TF Bank as an employer when the
standard has been to work from home. I am proud of
how we have handled these challenges.
TF Bank puts a large emphasis on creating an inclusive
and developing workplace. We have many examples
of employees that build their whole career within the
Bank; from part-time work during studies to a full-time
work and growing responsibilities over time. As we
expand on new markets, the working environment
becomes more international, but at the same time we
have our feet firmly on the ground in our home city
Borås. With our local connection, we have built a strong
culture where we avoid unnecessary risks while being
careful with money.
TF Banks expansion continues in 2022
Given the starting point that the Bank has created
during the second half of 2021, I am optimistic
regarding a continued strong growth in the coming
year. During 2022, we plan for further expansion,
primarily in our German credit card business, but
also in the Nordic markets within Consumer Lending
and Ecommerce Solutions. During 2022, we will also
launch consumer loans in Denmark and Spain, as
well as credit cards in Austria. The volumes will ini-
tially be small and then gradually increase when we
feel comfortable with the risk, as is our habit when
entering new markets. We do this to maximise our
options when allocating our capital in the long term
to achieve as high risk-adjusted return as possible.
As always, we have a humble approach to the future
and put all our focus on creating the best possible
conditions to manage the various challenges that
may arise. Finally, I would like to take this opportunity
to thank all employees for a more than well-done
job. I also would like to wish all new shareholders
and also all new employees in our offices around
Europe a warm welcome to TF Bank!
Mattias Carlsson
CEO
6 Annual Report 2021 TF Bank AB (publ)
ANNUAL REPORT FOR THE FINANCIAL YEAR 2021
The Board of Directors and the CEO hereby submit
the Annual report for TF Bank AB, corporate identity
number 556158-1041.
TABLE OF CONTENTS
TF Bank as an investment 7
Geographical presence 8
The share 9
Loan portfolio performance 10
Directors’ Report 11
Financial information 24
Notes 29
Five-year overview 67
Definitions 68
Reconciliation tables 69
Regulatory key metrics 70
Assurance by the Board of Directors
and the CEO 71
Auditor’s Report 72
Corporate Governance Report 77
Sustainability Report 89
Board of Directors 101
Executive Management 102
Auditor 102
Unless otherwise stated, all amounts are shown in
thousands of Swedish kronor. The figures in brackets
are for the previous year.
6Annual Report 2021 • TF Bank AB (publ)
TF Bank AB (publ) Annual Report 2021 7
Stable business model with 35 years of high yields
TF Bank started offering consumer loans and retail
finance already in 1987 and during its 35 years of
operations in the consumer credit sector it has always
been profitable – even during major crises.
TF Bank operates in three complementary segments:
Consumer Lending, Ecommerce Solutions and Credit
Cards, all of which benefits from the Banks IT platform
and models for credit scoring.
Yields are driven by high growth and cost efficiency. High
yields facilitate significant reinvestment in the business
and attractive risk-adjusted returns for shareholders.
Responsible organic growth with a diversified
portfolio
TF Bank prioritises organic growth under controlled
conditions. A combination of well-developed lending
processes and relatively small loan amounts enable us
to take calculated risks that can quickly be adjusted to
changing conditions at macro level. TF Banks expan-
sion is taking place within carefully selected segments
and markets. Our lending activities have successfully
expanded from the operations in Sweden to the other
Nordic countries and new markets around the Baltic
sea. 66 % of the loan portfolio is attributable to Sweden,
Finland, Norway and Denmark, with the remaining 34 %
attributable to the Baltic States, Germany, Poland and
Austria.
Diversification also characterises TF Banks deposit
products. Deposit-taking in multiple markets offers
alternatives to finance growth in lending, facilitates
geographic diversification to reduce risks and reduces
financing costs.
Controlled cost basis results in industry-leading
efficiency
Efficiency and cost control have been TF Banks
mantra from the beginning. To be able to take the
step from decision to action without high costs
and long lead times is one the businesss biggest
strengths. The high degree of automation in the
companys IT platform is designed for scalability and
adaptability to different products, countries, curren-
cies and digital banking solutions. Thanks to our flat
organisational structure, the scalable platform and
cost control throughout the business, we are able to
achieve a high level of efficiency. TF Banks C/I ratio
has for a long time been one of the lowest in the
industry.
Credit cards and e-commerce offers new oppor-
tunities for growth
In the Credit Cards segment, TF Bank offers credit
cards to creditworthy individuals in Germany and
Norway. The number of issued cards has increased
significantly over the past years and the utilisation
rate has improved which is essential for the profita-
bility going forward.
In the Ecommerce Solutions segment, TF Bank offers
digital payment solutions primarily within e-commerce
to creditworthy individuals in the Nordic countries, the
Baltics and Poland. The products have over the past
year experienced a commercial breakthrough with
many new retailers and increased transaction volumes.
Together, the products in credit cards and e-commerce
constitute new growth opportunities in line with
TF Banks focus on organic growth. The Bank will con-
tinue to invest in the segments in the coming year.
HIGH YIELD
ESTABLISHED
LENDING
PROCESS
SCALABLE IT-
PLATTFORM
COST CONTROL
DIVERSIFIED
PORTFOLIO
RESPONSIBLE
GROWTH
LONG AND
STABLE HISTORY
TF BANK AS AN INVESTMENT
8 Annual Report 2021 TF Bank AB (publ)
Norway
Loan portfolio SEK 3,497 million
(32 %)
1
Change 2021: +36 %
Continued positive long term
outlook on the Norwegian
economy. Focus on growth
and margins within Consumer
Lending. Important deals signed
within Ecommerce Solutions
waiting for implementation.
Finland
Loan portfolio SEK 2,612 million
(24 %)
1
Change 2021: +30 %
The regulatory rate cap of 10 %
has been removed and higher
volumes is expected for
Consumer Lending. Ecommerce
Solutions has great
performance.
Sweden
Loan portfolio SEK 1,028 million
(9 %)
1
Change 2021: +40 %
Focus on profitability and
e-commerce. Black week and
Christmas shopping saw
exceptional growth in transac-
tion volumes.
Baltic states
Loan portfolio SEK 1,829 million
(17 %)
1
Change 2021: +20 %
Portfolio management and
profitability focus in Consumer
Lending. Lithuania is now a
positive net contributor and the
main driver for growth in the
region.
Poland
Loan portfolio SEK 450 million
(4 %)
1
Change 2021: -3 %
Focus on e-commerce and
profitability. Consumer Lending
is in run-off.
Germany
Loan portfolio SEK 1,423 million
(13 %)
1
Change 2021: +150 %
Credit card product in high
demand. Weak spending
towards the end of the quarter
due to pandemic restrictions.
1
Share of TF Bank’s total loans to the public as at 31 December 2021.
GEOGRAPHICAL PRESENCE
TF Bank AB (publ) Annual Report 2021 9
The share
TF Bank was listed at Nasdaq Stockholm in the Mid
Cap segment on 14 June 2016. The opening price
was SEK 77.00. On the last trading day of 2021, the
closing price of the share was SEK 229.50. Since
the listing TF Bank has paid out a total of SEK 7.75
per share in dividend to shareholders. The market
capitalisation at the end of the year was SEK 4,934
million.
Turnover and volume
The share trades under the ticker name TFBANK and
the ISIN code is SE0007331608. On the last trading day
of 2021, the share closed at SEK 229.50, an increase of
164 % during the year. In total, 6.2 million shares worth
approximately SEK 1,034 million were traded on
Nasdaq Stockholm during 2021.
Share capital and number of shares
TF Banks share capital was SEK 107,500,000. The
company had 21,500,000 ordinary shares. Accord-
ing to the Articles of Association, the share capital
must not be less than SEK 107,500,000 and must not
exceed SEK 430,000,000. TF Bank has one class of
share and each share carries one vote at the Annual
General Meeting.
Dividend policy
TF Banks dividend policy is to distribute surplus capital
in relation to capital targets and the Banks capital
planning.
Institutions following TF Bank
ABG Sundal Collier, Carnegie, Pareto Securities and
Nordea are following the company. At the end of 2021
all four institutions had issued a buy recommendation
for the TF Bank share.
Ownership of TF Bank AB as at 31 December 2021
Shareholder %
TFB Holding AB 30.31
Tiberon AB 15.07
Erik Selin Fastigheter AB 12.57
Proventus Aktiebolag 5.16
Jack Weil 4.19
Nordnet Pensionsförsäkring AB 3.43
Nordea Nordic Small Cap Fund 2.37
Merizole Holding LTD 2.36
Carnegie fonder 1.80
Avanza Pension 1.40
Other shareholders 21.34
Total 100.00
Source: Euroclear
21.5 million
Number of shares
4,345
Number of shareholders 31 December 2021
SEK 89.20
Lowest closing price during 2021
SEK 255.50
Highest closing price during 2021
THE SHARE
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
60
80
100
120
140
160
180
200
220
240
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Number of shares
SEK
10 Annual Report 2021 TF Bank AB (publ)
LOAN PORTFOLIO PERFORMANCE IN
2019-2021 (SEK MILLION)
10 Annual Report 2021 • TF Bank AB (publ)
6,496
6,990
7,047
7,574
7,922
8,643
9,130
9,970
10,872
6,000
7,000
8,000
9,000
10,000
11,000
12,000
Q4 2019 Q1 2020 Q2 2020 Q3 2020 Q4 2020 Q1 2021 Q2 2021 Q3 2021 Q4 2021
TF Bank AB (publ) Annual Report 2021 11
TF Bank AB, corporate identity number 556158-1041, is
a bank domiciled in Borås, Sweden. The company has
a license to provide banking services.
About the business
TF Bank was founded 1987 and is an internet-based
niche bank offering consumer banking services and
e-commerce solutions through a proprietary IT plat-
form with a high degree of automation. Deposit and
lending activities are conducted in Sweden, Finland,
Norway, Denmark, Estonia, Latvia, Lithuania, Poland,
Germany and Austria through branch or cross-border
banking. From 2020 the operations are divided into
three segments: Consumer Lending, Ecommerce
Solutions and Credit Cards. TF Bank is listed at Nas-
daq Stockholm.
In the Consumer Lending segment, TF Bank offers
unsecured consumer loans to creditworthy individu-
als, the product offering can differ between the vari-
ous markets and is adjusted according to the spe-
cific conditions in each country. In the Ecommerce
Solutions segment, TF Bank offers digital payment
solutions, primarily to online retailers. Customers are
mainly the end-consumers who use the Banks pay-
ment solutions. In the Credit Cards segment
TF Bank offers credit cards to creditworthy individu-
als in Germany and Norway.
Significant events during the year
During April, TF Banks e-commerce initiative Avarda
launched a payment solution for Boozts whole
fast-growing ecommerce environment after a success-
ful pilot project with Booztlet.com during the autumn
of 2020.
During the first half of the year, new agreements for
continuing sale of past due loans have been signed
and TF Bank now has agreements in place in all
essential markets.
At the Annual General Meeting 4 May, it was resolved
to pay a dividend of SEK 1.00 per share. John Brehmer
was re-elected as Chairman of the Board and Michael
Lindengren was new elected as member of the Board.
Tone Bjørnov was dismissed from the Board of Direc-
tors. The other members of the Board were re-elected
at the Meeting.
During July, TF Bank implemented a change in its
executive management team, which now consists of
CEO Mattias Carlsson, deputy CEO and CFO Mikael
Meomuttel, and Espen Johannesen who has been
appointed a new role as Chief Operating Officer
(COO).
In September, TF Bank started a branch in Latvia, in
light of which the Bank intends to liquidate the Latvian
subsidiary TFB Service SIA.
The Board of TF Bank has resolved on new financial
targets. By the first half of 2025, the Banks loan port-
folio shall amount to SEK 20 billion and the return on
equity shall be well above 20 %.
In December, TF Bank has successfully issued sub-
ordinated Additional Tier 1 bonds of SEK 100 million
with perpetual tenor and first call date in December
2026.
The Credit Cards segment reported an operating
profit for the fourth quarter and the German credit
card portfolio has increased by 154 %.
Significant events after the end of the financial
year
The situation in Ukraine and Russia has led to a sharp
increase in geopolitical unrest and uncertainty in
Europe. The financial market, which already in the
beginning of 2022 showed great volatility with higher
long-term interest rates, a depreciated Swedish krona
and increased inflation, now risks being affected
further. The long-term effects on the outside world
and the global economy are impossible to predict at
this point.
DIRECTORS REPORT
12 Annual Report 2021 TF Bank AB (publ)
Parent company Group
SEK thousand 2021 2020 2019 2018 2017
Income statement
Operating income 1,055,287 876,070 768,864 627,641 511,570
Operating expenses -442,165 -340,755 -290,875 -247,536 -189,289
Net loan losses -260,564 -272,676 -188,634 -150,272 -129,343
Operating profit 352,558 262,639 289,355 250,128 192,938
Profit for the year 277,206 202,719 221,926 191,826 147,836
Earnings per share, SEK 12.55 9.11 10.01 8.75 7.04
Balance sheet
Loans to the public 10,872,285 7,922,448 6,495,780 4,449,225 3,156,289
Deposits from the public 11,504,749 8,714,032 7,197,075 5,096,463 3,754,030
New lending 11,186,800 7,304,603 6,037,302 4,518,697 2,968,611
Key figures
Operating income margin, % 11.2 12.2 14.0 16.5 18.1
Net loan loss ratio, %
2
2.8 3.8 3.4 4.0 4.6
Cost/Income ratio, % 41.9 38.9 37.8 39.4 37.0
Return on equity, % 24.4 22.0 30.3 33.8 30.4
Return on loans to the public, % 2.9 2.7 3.9 4.9 5.4
Return on assets, % 2.3 2.1 3.0 3.6 4.1
CET1 capital ratio, % 12.3 12.8 12.7 13.0 13.2
Tier 1 capital ratio, % 14.3 14.2 14.3 15.2 13.2
Total capital ratio, % 16.2 17.4 17.4 17.4 16.2
Employees (FTE) 236 187 174 140 110
Adjusted key figures
3
Operating profit 352,558 262,639 289,355 250,128 192,938
Items affecting comparability
3
- - - -20,295 -
Adjusted operating profit 352,558 262,639 289,355 229,833 192,938
Adjusted tax on profit for the year -75,352 -59,920 -67,429 -53,837 -45,102
Adjusted profit for the year 277,206 202,719 221,926 175,996 147,836
Adjusted earnings per share, SEK 12.55 9.11 10.01 8.01 7.04
Adjusted return on equity, % 24.4 22.0 30.3 31.0 30.4
Adjusted return on loans to the public, % 2.9 2.7 3.9 4.5 5.4
Adjusted return on assets, % 2.3 2.1 3.0 3.3 4.1
1
In order for the five-year overview to reflect a true and fair view, comparative figures for 2017-2019 relates to the Group with TF Bank AB as Parent Company. Compara-
tive figures 2017-2019 for the Parent Company is presented on page 67.
2
Net loan losses for 2017 are reported according to IAS 39.
3
Adjusted for items affecting comparability in 2018 that comprises reclassification of customer balances with inactive status that arose before 2018.
See separate section with definitions and reconciliation tables, page 68-69.
EXCHANGE RATES
SEK 2021 2020 2019 2018 2017
EUR Income statement (average) 10.14 10.49 10.59 10.25 9.63
EUR Balance sheet (end of reporting period) 10.23 10.04 10.43 10.28 9.85
NOK Income statement (average) 1.00 0.98 1.07 1.07 1.03
NOK Balance sheet (end of reporting period) 1.03 0.95 1.06 1.02 1.00
PLN Income statement (average) 2.22 2.36 2.46 2.41 2.26
PLN Balance sheet (end of reporting period) 2.23 2.22 2.44 2.39 2.36
FIVE-YEAR OVERVIEW
1
TF Bank AB (publ) Annual Report 2021 13
Operating profit
Operating profit increased by 34 % to SEK 352.6
million (262.6). The comparison period was affected
by an additional loan loss provision of SEK 30 million
related to the uncertain macroeconomic situation
during the initial phase of the pandemic. Earnings per
share increased by 38 % to SEK 12.55 (9.11). Return on
equity amounted to 24.4 % (22.0).
Operating income
TF Banks operating income has increased by 20 % to
SEK 1,055 million (876.1). The operating income during
the year comprised 90 % net interest income and
10 % net fee and commission income. The operating
income margin has decreased to 11.2 % (12.2), mainly
due to a changed product mix in the Consumer
Lending segment.
Interest income
Interest income increased by 18 % to SEK 1,074 million
(911.9). The growth for German credit cards is the main
driver, but higher interest income for the Ecommerce
Solutions segment and Norwegian consumer loans
have also contributed to the increase. Currency effects
have had a slightly negative impact on interest income
due to a lower average rate for the Euro compared to
2020.
Interest expense
TF Banks interest expenses decreased by 2 % to
SEK 120.4 million (122.6). The decrease is mostly
related to lower funding costs in Norway and Germany.
However, the decrease has been mitigated by increas
-
ing deposit volumes in Germany, an increasing share
of fixed-rate accounts with slightly higher interest rate
levels as well as an increased deposit guarantee fee.
Net fee and commission income
Net fee and commission income increased by 26 % to
SEK 106.2 million (84.6). The increase is mainly attrib
-
utable to higher fee and commission income within
the Ecommerce Solutions segment. During the year,
52 % of TF Banks fee and commission income derives
from charges and 48 % from insurance premiums and
other income.
Operating expenses
TF Banks operating expenses have increased by 30 % to
SEK 442.2 million (340.8). Most of the increase is related
to higher expenses within the growing Ecommerce
Solutions and Credit Cards segments. Both segments
have more employees and higher sales-related costs
compared to the previous year. TF Banks C/I ratio
increased to 41.9 % (38.9).
Net loan losses
Net loan losses decreased by 4 % to SEK 260.6 million
(272.7). The loan portfolios credit quality has improved
during the year, which has resulted in a decreased
loan loss ratio amounting to 2.8 % (3.8). An additional
loan loss provision of SEK 30 million related to the
uncertain macroeconomic situation during the initial
phase of the pandemic affects the comparison num
-
ber. Excluding the additional provision, the loan loss
ratio in 2020 amounted to 3.4 %.
Tax expense
TF Banks tax expense increased to SEK 75.4 million
(59.9), explained by a higher operating profit. The
tax rate of 21.4 % (22.8) was positively affected by a
decrease of the corporate tax in Sweden from
1 January 2021.
OPERATING INCOME (SEK million) OPERATING PROFIT (SEK million)
RESULTS AND FINANCIAL POSITION
0
250
500
750
1,000
1,250
2020 2021
0
100
200
300
400
500
2020 2021
14 Annual Report 2021 TF Bank AB (publ)
Loans to the public
The loan portfolio amounted to SEK 10,872 million
(7,922), an increase in local currencies of 33 % during
2021. Positive currency effects have affected the loan
portfolio by another 4 %. New lending increased by
53 % to SEK 11,187 million (7,305) compared to 2020,
among other things attributable to higher invoice vol
-
umes from new retailers within Ecommerce Solutions.
TF Banks loan portfolio is well-diversified with rela
-
tively small exposures in many different geographic
markets. At the end of the year, the three largest
markets were Norway at 32 %, Finland at 24 % and
Germany at 13 %. The growth for the loan portfolio
during 2021 has primarily been generated by German
credit cards, Nordic Ecommerce Solutions as well as
consumer loans in Norway and Finland.
Deposits from the public
Deposits from the public amounted to SEK 11,505 mil
-
lion (8,714), an increase in local currencies of 28 %. Posi-
tive currency effects have affected the loan portfolio by
another 4 %. At the end of 2021, deposits were geo
-
graphically distributed over Germany at 63 %, Norway at
28 %, Sweden at 6 % and Finland at 3 %.
The increased deposits in 2021 are mainly attributable
to savings accounts in Germany. Several new saving
accounts with terms up to five years have also been
launched during the year, meaning that parts of
TF Banks financing are fixed and tied to current inter
-
est rate levels. At the end of the year, accounts with a
fixed term comprise 36 % of the total deposits.
Cash and cash equivalents
Cash and cash equivalents have increased by SEK 247
million to SEK 2,366 million (2,119) during 2021. Cash
flow from operating activities amounted to SEK 225
million (352). TF Banks investments increased to
SEK 37 million compared to SEK 25 million in 2020. The
investments mainly relate to IT development within
the Ecommerce Solutions and Credit Cards segments.
Cash flow from financing activities amounted to SEK 23
million (32). Positive currency effects had an impact on
cash and cash equivalents by SEK 36 million (-61).
At the end of 2021, TF Banks available liquidity
reserve amounted to 19 %
1
(24) of deposits from the
public. 69 % (55) of the liquidity reserve is placed at
central banks and in treasury bills eligible for refi
-
nancing, while the remaining part primarily is placed
on overnight accounts in various Nordic banks. During
the fourth quarter, NOK 250 million of the liquidity
reserve was placed in Norwegian government bonds
with maturity in February 2026.
Capital adequacy
At the end of the year, the CET1 capital ratio was
12.3 % (12.8), the tier 1 capital ratio was 14.3 % (14.2),
and the total capital ratio was 16.2 % (17.4). The Boards
dividend proposal of SEK 1.00 per share (1.00) affects
all capital ratios through a deduction of SEK 21.5 mil
-
lion from the capital base.
During the year, all capital ratios have been negatively
affected by an increased phase-in of loan loss provi
-
sions according to the transitional rules. However, this
was partly mitigated by a lower deduction of intangible
assets in the capital base following a regulatory meth
-
odology change. During the fourth quarter, TF Bank
issued Additional Tier 1 bonds of SEK 100 million
.
LOANS TO THE PUBLIC (SEK million) TOTAL CAPITAL RATIO (%)
RESULTS AND FINANCIAL POSITION
0
2,500
5,000
7,500
10,000
12,500
2020 2021
0
5
10
15
20
2020 2021
1
Excluding restricted cash and cash equivalents that are not available the next day.
TF Bank AB (publ) Annual Report 2021 15
In the Consumer Lending segment, TF Bank offers
unsecured consumer loans to creditworthy individ-
uals. The product offering may differ between the
various markets and is adjusted according to the
specific conditions in each country. As of 31 December
2021, the average loan amount per customer was
approximately SEK 62 thousand.
The Nordic loan portfolio comprises 76 % of the
segment. The Nordic markets for consumer loans
are characterised by credit information that is easy
to access, a high share of credit intermediators, and
a well-functioning system for collection of unpaid
debts. The average loan amount for the segment is
slightly higher in Norway and Finland.
The Baltic and Polish loan portfolio comprises 24 %
of the segment. The Baltic countries have fast-grow-
ing credit markets with several established Nordic
players operating locally. In Poland, new lending has
discontinued.
The loan portfolio
Loans to the public amounted to SEK 7,114 million
(5,807), an increase in local currencies of 18 % com-
pared to December 2020. Positive currency effects
have had an impact on the loan portfolios growth of
5 %. The segments new lending has increased by
21 % to SEK 4,721 million (3,902).
The loan portfolio in Norway has increased by 22 % to
NOK 2,796 million (2,287) during 2021. The increase is
mainly related to higher volumes during the second
half of the year. The loan portfolio in Finland has in-
creased by 20 % to EUR 161 million (134). The Finnish
new lending has increased significantly following the
lifting of the pandemic-related marketing restrictions
and the regulatory rate cap of 10 % from 1 October
2021. The Swedish loan portfolio amounted to
SEK 471 million (457).
1
The loan portfolio in the Baltics has increased by
15 % to EUR 154 million (134) over the past year. The
growth has mainly been generated in Lithuania, but
the loan portfolio in Latvia has also increased during
the second half of the year. The Polish loan portfolio
decreased to PLN 48.1 million (81.1).
1
Results
The operating profit for the segment increased by
22 % to SEK 308.3 million (253.7). The comparison
period was affected by an additional loan loss
provision of SEK 30 million related to the uncertain
macroeconomic situation during the initial phase of
the pandemic. Excluding the additional provision,
operating profit increased by 9 %.
The operating income increased by 3 % to SEK 645.0
million (628.7). The increase was mainly related to
higher income from the Norwegian loan portfolio.
The operating income margin has decreased to
10.0 % (11.5), which is due to that the growing Norwe-
gian and Finnish loan portfolios have slightly lower
interest rate levels than the segments average.
The operating expenses for the segment have
increased by 7 % to SEK 192.1 million (178.9). Higher
volumes in Norway and Finland as well as higher
marketing expenses contribute to the increase. The
segments C/I ratio amounted to 29.8 % (28.5) during
the year.
Net loan losses amounted to SEK 144.5 million (196.1)
and the loan loss ratio decreased to 2.2 % (3.6). The
comparison numbers were affected by an addi-
tional loan loss provision of SEK 30 million, and the
adjusted loan loss level was 3.0 % in the comparison
period. The segments credit quality has improved
over the past year, which has had a positive effect on
the loan loss ratio.
For further information about the loan portfolio and
results of this segment, see Note 4 Segment reporting.
SHARE OF THE BANK’S LOANS TO THE PUBLIC SHARE OF THE BANK’S OPERATING INCOME
1
In this section, loan portfolio refers to loans to the household sector in stage 1 and 2, gross (see note 4 and 23).
CONSUMER LENDING
65 %
61 %
16 Annual Report 2021 TF Bank AB (publ)
Within Consumer Lending we have
continued to focus on the Nordic market
and despite the pandemic, the credit
quality for the segment improved during
the year. Espen Johannesen, Head of
Consumer Lending, talks about the
development during the year and the
potential going forward.
Consumer Lending is TF Banks largest segment
and the offer consists of unsecured consumer loans.
At the end of 2021, the average loan amounted to
approximately SEK 62,000, which is lower than the
industry average.
- Responsible lending is the core of our business. Our
business is based on creating growth without expo-
sing consumers to unnecessary risks. Despite the
pandemic, we have succeeded in combining respon-
sible lending with profitable growth in all markets.
We have adhered to the customer segment we want
and the business model we work by.
The pandemic has made it tempting for businesses
in the industry to increase their average lending
amount, however, TF Bank has not followed the
trend.
- Customers borrow mainly on rational grounds and
when they have an actual need. We offer consumer
loans with competitive terms that customers can
also redeem in full whenever they wish. At the
beginning of the pandemic, we were unsure of how
loan losses would develop, but we experienced that
reduced consumption first led to increased savings.
The increased savings in combination with national
support packages led to our customers paying more
punctually on their loans. The increased savings ratio
among our customers has also led to lower loan losses
today than we had before the pandemic and to greater
access to financing through savings accounts.
CONSUMER LENDING
The loan portfolio in the segment has increased by
18 % in local currencies during 2021, which is mainly
attributable to Norway and Finland.
- The growth in 2021 has been with a satisfactory
margin despite the pandemic. At TF Bank, we have
the advantage of being able to optimise our profita-
bility and growth by allocating our capital to several
different countries.
Having a pure business without unnecessary
risk-taking has been an important aspect of
TF Banks growth strategy throughout the years.
- Risk awareness and humility is something we con-
tinue to include in everything we do. This applies not
only to the Consumer Lending segment, but to the
entire TF Bank. We are a different bank today than
we were five years ago and we are constantly evol-
ving. We grow without sacrificing our core values.
TF Bank AB (publ) Annual Report 2021 17
In the Ecommerce Solutions segment, TF Bank offers
digital payment solutions primarily within e-commerce
to creditworthy individuals. The customers are mainly
end-consumers who use the Banks payment solutions
when they make online purchases. The digital payment
solutions are available in the Nordic region under the
Avarda brand and in the Baltics as well as Poland under
the TF Bank brand. In total, the Bank has had 257 (196)
active commercial partners during the fourth quarter.
The Avarda brand has over the past year experienced
a commercial breakthrough in the Nordic markets.
With implementations of retailers such as Boozt and
Wakakuu during 2021, the market position has been
further strengthened. Through an attractive white label
solution, the customer offer has a focus on supporting
the retailers in their growth and ambition to build their
own brands. Initiatives such as Avarda Return Opti-
miser (ARO) is part of the work in offering products and
services that aim to be relevant for our commercial
partners in more ways than by just offering a payment
solution. In total, the transaction volumes for the seg-
ment have increased by 90 % compared to last year.
The loan portfolio
The loan portfolio amounted to SEK 2,070 million
(1,349) an increase in local currencies of 51 % com-
pared to December 2020. Currency effects affected
the loan portfolio positively by 2 %. The segments
new lending has increased to SEK 4,018 million
(2,335). This is mostly explained by an increased
number of partners and expanded cooperation with
existing retailers.
The Nordic loan portfolio has increased to SEK 1,452
million (849) over the past year and comprises 72 % of
the segment. In Finland, the portfolio has increased
by 41 % to EUR 74.6 million (52.9) during 2021. The
increase is explained by a continued growth for
e-commerce and by implementing several new
partners. The Swedish loan portfolio has increased by
109 % to SEK 511 million (245) following strong sales
development during the past quarters. In Norway
the loan portfolio has increased by 269 % to NOK 149
million (40.4). In Denmark, the loan portfolio amounted
to DKK 19.2 million (26.4).
1
The loan portfolio in Estonia has increased by 28 %
to EUR 21.9 million (17.1) during 2021. The increase
is mainly explained by growth from existing larger
retailers, but also a continued strong inflow of new
partners. In Poland, the loan portfolio has increased
by 11 % to PLN 147 million (133).
1
Results
The operating profit for the segment has increased
by 41 % to SEK 56.2 million (39.8). The increase is
mostly related to increasing operating income and a
lower loan loss ratio compared to 2020.
The operating income increased by 38 % to SEK 253.7
million (183.7). The increase is mainly attributable to
higher transaction volumes in several geographic mar-
kets compared to 2020, resulting in a strong growth
for the interest income as well as growing fee and
commission income. The operating income margin
amounted to 14.8 % (15.3).
The operating expenses for the segment have
increased by 47 % to SEK 159.0 million (108.5). This
is explained by increased sales-related costs, more
employees and an increased investment pace in
product development. The C/I ratio amounted to
62.7 % (59.0).
Net loan losses increased by 9 % to SEK 38.5 million
(35.4). The net loan loss ratio however decreased to
2.3 % (2.9), mainly due to strengthened credit quality
in the segment following implementations of partners
with a history of lower loan loss ratios.
For further information about the loan portfolio and
results of this segment, see Note 4 Segment reporting.
SHARE OF THE BANK’S LOANS TO THE PUBLIC SHARE OF THE BANK’S OPERATING INCOME
1
In this section, loan portfolio refers to loans to the household sector in stage 1 and 2, gross (see note 4 and 23).
ECOMMERCE SOLUTIONS
19 %
24 %
18 Annual Report 2021 TF Bank AB (publ)
It is just over four years since Avarda
became part of TF Banks segment
Ecommerce Solutions. Despite the pan-
demic, the segment has succeeded in
building a competitive platform, both
in the Swedish market and in other
markets where the segment operates.
Mikael Johansson, Head of Ecommerce
Solutions, talks about the work that has
been done and the ambitions ahead.
- Today consumers can shop around the clock no
matter where they are. With just a few clicks, they
can compare prices, order products and pay via an
external payment solution. We want to add value
for the merchant and make sure that their brand is
visible throughout the whole purchase chain. Ideally,
the shopping experience should begin and end at
the merchant. This is made possible through our
Avarda Checkout + and Avarda Marketing Opportuni-
ties solutions, which handle the entire after flow.
Checkout + is a white lable payment solution which
is tailored to the merchants specific needs. TF Bank
has intensified its sales efforts by launching the mar-
keting tool Avarda Marketing Opportunities (AMO).
The solution gives the merchant full control over the
customers purchase and adds more communication
opportunities with customers.
- A problem in the e-commerce industry is increased
returns, especially in fashion. The newly launched
Avarda Return Optimiser (ARO) has been developed to
minimise the merchants’ return flows and reduce their
costs as well as reduce the environmental impact.
The check-out and payment solutions are currently
used by a growing number of merchants in Sweden,
Finland, Norway, Denmark, Estonia and Poland.
ECOMMERCE SOLUTIONS
- In 2021, we have had the goal of expanding to new
markets in the Baltics. We have invested heavily in
sales and marketing, but also in IT systems and per-
sonnel to manage future growth.
TF Bank has extensive experience of payment solu-
tions and has established a stable IT system that can
handle large volumes and increase growth.
- Our goal for the future is to continue to build and
improve our offering and our product, that is the
key. There are plenty of organic growth opportuni-
ties with the products that we have today and the
platform we have built.
TF Bank AB (publ) Annual Report 2021 19
In the Credit Cards segment, TF Bank offers credit
cards to creditworthy individuals in Germany and
Norway. The business in Germany was started in the
end of 2018. At the offices in Berlin and Szczecin,
local employees are working with marketing and
customer service. Services like risk analysis, finance
and IT are provided by central functions within the
Bank. In September 2020, a proprietary smartphone
app was launched for German credit card customers
and our credit cards will be compatible with both
Google and Apple Pay during the first quarter of
2022. At the end of the year, the number of active
German credit cards amounted to approximately
67,000.
The offering in Norway has been part of the Bank
since 2015. Since the start of 2020, the business is
organised under TF Banks Norwegian branch. At
the end of the year, the number of active Norwegian
credit cards amounted to approximately 13,000. During
2022, the Norwegian credit cards will be transferred
from VISA to Mastercard, which is expected to
contribute to a streamlining of TF Banks credit card
business.
The loan portfolio
The loan portfolio amounted to SEK 1,688 million
(766), an increase in local currencies of 115 % com-
pared to December 2020. The segments new lending
has increased by 129 % to SEK 2,447 million (1,068).
The increase is mainly related to the operations in
Germany.
The loan portfolio in Germany has increased by
154 % to EUR 127 million (50.0) during 2021. The
growth is attributable to an increased number of
newly issued credit cards as well as increased utilisa-
tion of cards that previously have been issued. Mar-
keting in new channels have had a certain positive
effect on growth. The transaction volume per active
card has been affected by pandemic-related restric-
tions in Germany.
1
CREDIT CARDS
The loan portfolio in Norway has increased by 28 % to
NOK 235 million (183) over the past year. The Norwe-
gian authorities travel restrictions have had a slightly
dampening effect on growth during the first half of
2021. However, volumes have increased significantly
during the second half of the year.
1
Results
The operating profit for the segment amounted to
SEK -12.0 million (-30.9). The result for the year is bur-
dened by investments related to the German credit
card expansion. Higher income contributed to an
operating profit of SEK 2.4 million (-5.2) in the fourth
quarter.
The operating income increased by 146 % to SEK 156.6
million (63.7). The increase is mostly related to the high
growth in Germany. The operating income margin
amounted to 12.8 % (12.0) and was affected by the fact
that new customers mainly are generated through loan
intermediators.
The operating expenses for the segment increased by
71 % to SEK 91.1 million (53.4). The increase in absolute
numbers is mainly affected by more employees, high-
er sales-related costs and marketing in new channels.
However, the C/I ratio decreased to 58.2 % (83.8)
thanks to economies of scale in the business model.
Net loan losses increased by 88 % to SEK 77.5 million
(41.2). The increase is mainly related to actual loan
losses but is also impacted by higher provisions for
expected credit losses according to IFRS 9. Towards
the end of the second quarter 2021, an agreement
for the continuing sales of past due loans in Germany
was signed. The segments loan loss ratio has de-
creased to 6.3 % (7.8).
For further information about the loan portfolio and
results of this segment, see Note 4 Segment reporting.
SHARE OF THE BANK’S LOANS TO THE PUBLIC SHARE OF THE BANK’S OPERATING INCOME
1
In this section, loan portfolio refers to loans to the household sector in stage 1 and 2, gross (see note 4 and 23).
16 %
15 %
20 Annual Report 2021 TF Bank AB (publ)
TF Bank started the operations in the
German market with the launch of
savings accounts in 2017. Credit Cards
were introduced on a small scale in
2018 and later established as separate
segment within the Bank in 2020. Verena
Neudecker, Country Manager for TF Bank
Germany describes the progress the seg-
ment has made this year and the plans
onwards.
- The German market has grown not only in portfolio
size, but also in terms of employees throughout the
year 2021. It is partly due to the recruitment of expe-
rienced individuals that we have managed to grow to
the extent that we see today. Despite the restrictions
caused by the pandemic, we managed to exceed
the milestone of EUR 100 million in portfolio size this
summer.
Within the Credit Cards segment TF Bank offers
Mastercard Gold and Credits Gold to creditworthy
individuals in Germany and Norway respectively. In
combination with the credit card, TF Bank has deve-
loped a proprietary app that launched in September
2020.
- We are bringing it down to basics. Our offer
consists of a credit card that is free of charge and
includes flexible repayment options. What makes
TF Banks offer stand out amongst competitors is
that we are able to offer our customers a combina-
tion of an application form that is easy to understand
and a quick onboarding process.
TF Banks scoring model is continuously under deve-
lopment in order to optimise the future actual loan
loss levels.
- Product development was our key focus during
2021. Improvements were made to both the credit
card and the accompanying app.
CREDIT CARDS
Verena was appointed the position of Country Mana-
ger for TF Bank Germany in August 2021. The Credit
Card segment had an impressive growth of 115 % in
local currencies during 2021 and showed profitability
during the fourth quarter.
- Our goal for 2022 is to bring the business to the
next level. We wish to combine profitable growth
with a low loan loss level. We plan to further develop
our product and the features that come with it.
TF Bank AB (publ) Annual Report 2021 21
Annual General Meeting 2022
The Annual General Meeting 2022 will be held on
Tuesday 3 May 2022. Notice of the Annual General
Meeting will be published no later than Tuesday
5 April 2022.
Proposed dividend
The Board of Directors proposes to the Annual General
Meeting that a dividend of SEK 1.00 per share to be
distributed for 2021. The total dividend to shareholders
according to the proposal will be SEK 21.5 million.
Financial targets
The 17 October 2021 the Board of TF Bank has
adopted the following financial targets:
Growth
TF Banks aim is to achieve a loan portfolio of SEK 20
billion by first half of 2025.
Profitability
TF Banks aim is to achieve a return on equity well
above 20 %.
Capital structure
TF Banks aim is that all capital ratios should exceed the
regulatory requirement (including pillar 2 and buffer
requirements) by at least 2.5 percentage points.
Remuneration of senior executives
In accordance with the requirements regarding
disclosure of information in FFFS 2011:1, information
on e.g. remuneration framework is provided on the
Bank’s website www.tfbankgroup.com. Salaries and
other remuneration for the CEO and other senior
executives comprise fixed salary, variable remuner-
ation, commission-based compensation, other ben-
efits, and pension. External Board members receive
fees determined by the Annual General Meeting.
The AGM in 2021 adopted the following guidelines
for remuneration of TF Banks senior executives:
Guidelines for promoting the Banks business strat-
egy, long-term interests and sustainability
TF Bank was founded 1987 and is an internet-based
niche bank offering consumer banking services and
e-commerce solutions through a proprietary IT plat-
form with a high degree of automation. Deposit and
lending activities are conducted in Sweden, Finland,
Norway, Denmark, Estonia, Latvia, Lithuania, Poland,
Germany and Austria through branch or cross-border
banking. From 2020 the operations are divided into
three segments: Consumer Lending, Ecommerce Solu-
tions and Credit Cards.
A successful implementation of the Banks business
strategy and the safeguarding of the Banks long-term
interests, including its sustainability, requires the Bank
to be able to recruit and retain qualified members of
staff. This means that the Bank must be able to offer
a competitive remuneration package. The guidelines
enable the Bank to offer a competitive remuneration
package to its executive management.
Variable cash remuneration which are compromised by
these guidelines should aim to promote the Companys
business strategy and long-term interests, including its
sustainability.
The forms of remuneration etc.
The remuneration shall be competitive and may com-
prise the following components: fixed salary, variable
remuneration, pensions and other economic benefits.
In addition, the Annual General Meeting may decide
upon, for example, share- and share price-related
remuneration.
The fulfilment of criterions for variable cash remune-
ration must be measurable over a time period of one
or several years. The variable cash remuneration may
amount to a maximum of 100 per cent of the total fixed
salary during the measurement period.
Furthermore, the following applies in accordance with
the regulations in place with regards to remuneration in
banks. Variable remuneration can be emanated in the
form of shares, and there shall be a limit to the maxi-
mum result. Payment of variable remuneration shall be
postponed and be made conditional on that the criteria
on which the remuneration is based was shown to be
sustainable in the long-term and on that the Banks
position has not declined substantially. If the conditions
for payment are not met, the remuneration shall be
cancelled in whole or in part.
Pension benefits, including health insurance, shall be
premium-determined, insofar as the executive is not
covered by a collective bargaining agreement and/or
premium based benefit. Pension premiums for defined
contribution schemes may amount to a maximum of
25 per cent of pension-based income.
Regarding employment conditions that are governed
by rules other that Swedish, in so far as pension benefits
and other benefits are concerned, appropriate adjust-
ments are made to comply with such mandatory rules
or fixed local practices, whereby the general purpose
of these guidelines should be met as far as possible.
Termination of employment
In the event of termination of employment by the
Bank, the notice period may not exceed 12 months.
Fixed salary during the notice period and severance
OTHER FINANCIAL INFORMATION
22 Annual Report 2021 TF Bank AB (publ)
pay may not, in total, exceed an amount correspond-
ing to the fixed salary for 6-12 months. In the event of
termination by the executive, the notice period may
not exceed six months, and there will be no right to
receive severance pay.
Furthermore, compensation for any commitment to
restrict competition may be received. Such remunera-
tion shall compensate for any loss of income and shall
only be paid to the extent that the former executive has
no right to severance pay. The remuneration shall be
based on the fixed salary at the time of termination and
shall be paid during the period subject to the restriction
of competition, which shall not exceed 6-12 month after
termination of employment.
Criteria for distributing variable remuneration
The variable remuneration shall be linked to pre-deter-
mined and measurable criterias that may be financial or
non-financial. The criterias may also be individualised
quantitative or qualitative goals. The criterias must be
designed to promote the Banks business strategy and
long-term interests including its sustainability, for exam-
ple by having a clear link to the business strategy or
promoting the long-term development of the executive.
When the measurement period for fulfilment of the
criteria for payment of variable remuneration has been
completed, the extent to which the criterias have been
met shall be assessed and determined, respectively.
The Board of Directors are responsible for such an
assessment in respect of variable cash remuneration
to senior executives. The fulfilment of financial criterias
must be determined based on the latest financial infor-
mation published by the Company.
Salary and terms of employment for the employees
In preparing the Boards proposal for these remunera-
tion guidelines, salaries and terms of employment for
the Banks employees have been considered in that
information about employees’ total remuneration, the
components of the remuneration and the increase and
rate of remuneration over time have been part of the
Boars decision when evaluating the reasonableness of
the guidelines and the limitations that follow.
The decision-making process to establish, review and
implement the guidelines
The Board of Directors shall establish proposals for
new guidelines when there is a need for significant
changes, at least every 4 years. The proposals shall be
submitted for the resolution at the AGM. The guidelines
shall apply until new guidelines have been adopted
by the AGM. The board shall also follow and evaluate
programs for variable remuneration for the executives,
the application of guidelines for remuneration senior
OTHER FINANCIAL INFORMATION
executives, as well as current remuneration structures
and remuneration levels in the Bank. The CEO and
other members of executive management shall not
attend board meeting when decisions are being made
about remuneration-related issues, insofar as they are
affected by the issues.
Deviations from the guidelines
The Board of Directors may decide to temporarily
deviate from the guidelines, in whole or part, if there
are special reasons that motivate such action in an
individual case and deviation is necessary to meet the
Banks long-term interests, including its sustainability, or
to ensure the Banks financial viability.
Commission-based compensation
Additional commission-based compensation is paid
on the basis of individual accomplishment of financial
targets established for the year. TF Bank has ensured
that all targets related to commission-based compen-
sation for the fiscal year can be measured in a reliable
way. None of the commission-based compensation
payments are qualifying payments for pension
purposes.
Share-based renumeration
At the Annual General Meeting in 2018 a share
warrant programme was adopted comprising a
total of 1,372,338 warrants. The share warrants were
subscribed for by senior executives. Payment corre-
sponding to the market value has been made and
was recognised as other contributed capital under
equity. In 2020, the Board of Directors submitted an
offer to the holders of the warrants to repurchase their
warrants. The offer was utilised for all warrants.
Pensions
The Company’s pension obligations are covered
through payments to an ITP occupational pension
plan. The retirement age for the CEO is 65 and annu-
al supplementary payments are made to a defined
contribution plan. The retirement age for other
senior executives is between 65 and 67 depending
on country of residence and annual supplementary
payments are made to a defined contribution plan.
Period of notice and severance pay
According to an agreement between TF Bank AB and
the CEO, the period of notice is six months (12 months
in the case of termination by the Company). If termi-
nation is initiated by the Company, basic salary is
payable during the period of notice, however variable
remuneration, if agreed before the notice was issued,
is not payable. Severance pay is adjusted for salary
that the CEO receives from a new employer.
TF Bank AB (publ) Annual Report 2021 23
Covid-19
Covid-19 continued to affect TF Bank during 2021 and
the Bank´s personnel to a large extent have worked
remotely in accordance with national recommenda-
tions. During the year, management have held a close
dialogue with the respective country manager to be
updated on the situation locally.
At the end of the first quarter of 2020, TF Bank made
an extra loan loss provision of SEK 30 million as a
result of the uncertain macroeconomic situation.
In connection with the 2020 annual accounts, the
provision was transferred into the ordinary provision-
ing model. For further information, see page 19 in the
annual report for 2020.
No significant disruptions occurred in the Banks
operations during the year, but there is still some
uncertainty about the humanitarian and economic
consequences of the pandemic. It can therefore not
be ruled out that TF Banks operations, new lending
and credit losses may be negatively affected by
Covid-19 in the future.
Risks and uncertainties
Different types of risks arise in the Banks business
operations. The risks can be actualised in different
ways within the business. The following main risk
categories have been identified:
Credit risks (including those attributable to the credit
portfolio, credit-related concentration risks and
counterparty risks)
Market risks (interest rate, currency and other
exchange risks)
Liquidity risks
Operational risks (including process risks, personnel
risks, IT and systemic risks and external risks)
Other business risks (including strategic risks, busi-
ness risks, cyclical risks and reputational risks)
The Bank estimates credit risks, liquidity risks and
operational risks as the most significant risks that
arise within the framework of its banking opera-
tions. In order to limit and control risk-taking in the
business, the Board, which is ultimately responsible
for internal controls, has established policies and in-
structions for lending and other activities. For a more
detailed description of financial risks and the use of
financial instruments, as well as capital adequacy,
see Notes 3 and 33.
The banking operations are subject to extensive reg-
ulations concerning capital adequacy and liquidity
requirements, which are primarily governed by the
regulatory package that comprises Capital Require-
ments Directive (CRD) and Capital Requirements
Regulation (CRR), which jointly implement the Basel
agreement within the European Union (collectively
known as the “Basel regulatory framework”). The
Basel regulatory framework includes certain capital
requirements that are intended to be adjustable over
time and that are dependent on such factors as the
presence of cyclical and structural systemic risks.
At all times, the Bank must fulfil the specified capi-
tal and liquidity requirements and have capital and
access to liquidity. TF Bank monitors changes related
to capital and liquidity requirements and takes these
into consideration regarding the financial targets.
The results and financial position of the Bank are shown
in the below income statement and statements of
financial position, statements of equity and cash flow
statements, as well as accompanying notes.
Environment
Environmental resources are used responsibly and
conservatively throughout the Banks entire opera-
tions. The Bank strives to conduct its operations in
an environmentally sustainable way by, for example,
enhancing efficiency and investing in sustainable
products and services.
Sustainability report
In accordance with Chapter 6 Section 11 of the Annual
Accounts Act, TF Bank has chosen to establish the
statutory Sustainability Report as a report separated
from the Directors’ Report in the Annual Report. The
Sustainability Report was submitted to the auditor at
the same time as the Annual Report. The Sustainability
Report appears on the pages 89-99.
OTHER FINANCIAL INFORMATION
24 Annual Report 2021 TF Bank AB (publ)24Annual Report 2021 TF Bank AB (publ)
FINANCIAL INFORMATION
TF Bank AB (publ) Annual Report 2021 25
INCOME STATEMENT
SEK thousand Note 2021 2020
2,3,4
Operating income
Interest income 7 1,074,113 911,945
Interest expense 8 -120,439 -122,648
Net interest income 953,674 789,297
Fee and commission income 140,478 103,556
Fee and commission expense -34,265 -18,968
Net fee and commission income 9 106,213 84,588
Net results from financial transactions 10 -4,600 2,185
Total operating income 1,055,287 876,070
Operating expenses
General administrative expenses 11,12,13,31 -380,224 -302,508
Depreciation and amortisation of tangible and intangible assets 14,15,24 -28,638 -20,674
Other operating expenses 16 -33,303 -17,573
Total operating expenses -442,165 -340,755
Profit before loan losses 613,122 535,315
Net loan losses 17 -260,564 -272,676
Operating profit 352,558 262,639
Tax on profit for the year 18 -75,352 -59,920
Profit for the year 277,206 202,719
Profit for the year attributable to:
Shareholders of the Parent Company
269,875 195,769
Additional tier 1 capital holders
7,331 6,950
Basic earnings per share (SEK)
12.55 9.11
Diluted earnings per share (SEK)
12.55 9.11
STATEMENT OF OTHER COMPREHENSIVE INCOME
SEK thousand 2021 2020
Profit for the year 277,206 202,719
Other comprehensive income
Items that may subsequently be reclassified to the income statement
Exchange rate differences during the period, net of tax - -
Other comprehensive income for the year - -
Total comprehensive income for the year 277,206 202,719
Comprehensive income for the year attributable to:
Shareholders of the Parent Company
269,875 195,769
Additional tier 1 capital holders
7,331 6,950
26 Annual Report 2021 TF Bank AB (publ)
BALANCE SHEET
SEK thousand Note 31 Dec 2021 31 Dec 2020
2,3,5,6,19,20
ASSETS
Cash and balances with central banks 1,270,092 1,097,991
Treasury bills eligible for refinancing, etc. 21 316,411 60,022
Loans to credit institutions 22 779,636 960,989
Loans to the public 4,23 10,872,285 7,922,448
Shares 257 20,135
Shares in subsidiaries 32 341 316
Goodwill 24 10,202 11,477
Intangible assets 14 71,365 61,762
Tangible assets 15 2,699 2,658
Other assets 25,31 21,842 36,154
Deferred tax assets 26 4,781 47
Prepaid expenses and accrued income 40,905 29,447
TOTAL ASSETS 13,390,816 10,203,446
LIABILITIES AND EQUITY
Liabilities
Deposits and borrowings from the public 27 11,504,749 8,714,032
Other liabilities 28,31 94,020 52,864
Current tax liabilities 36,089 1,832
Deferred tax liabilities 26 5,641 5,642
Accrued expenses and prepaid income 29 121,584 100,318
Subordinated liabilities 30 198,042 245,053
Total liabilities 11,960,125 9,119,741
Equity
Restricted equity
Share capital 107,500 107,500
Statutory reserve 1,000 1,000
Development costs fund 71,365 61,762
Other contributed capital - -
Total restricted equity 179,865 170,262
Non-restricted equity
Tier 1 capital instrument 200,000 100,000
Retained earnings 773,620 610,724
Comprehensive income for the period 277,206 202,719
Total non-restricted equity 1,250,826 913,443
Total equity 1,430,691 1,083,705
TOTAL LIABILITIES AND EQUITY 13,390,816 10,203,446
TF Bank AB (publ) Annual Report 2021 27
STATEMENT OF CHANGES IN EQUITY
SEK thousand
Restricted equity Non-restricted equity
Share
capital
1
Statutory
reserve
Develop-
ment costs
fund
Other
contribut-
ed capital
Tier 1
capital
instru-
ment
2
Retained
earnings
Profit for
the year Total equity
Equity as at 1 Jan 2020 107,500 1,000 27,464 2,786 100,000 397,272 161,748 797,770
Profit for the year - - - - - - 202,719 202,719
Other comprehensive income for
the year - - - - - - - -
Transfer of previous year’s profit - - - - - 161,748 -161,748 -
Development costs from merger - - 28,007 - - -28,007 - -
Capitalisation of development costs - - 18,408 - - -18,408 - -
Amortisation of capitalised develop-
ment costs
- - -12,117 - - 12,117 - -
Interest Tier 1 capital - - - - - -6,950 - -6,950
Share-based remuneration - - - -2,786 - -4,938 - -7,724
Merger result - - - - - 97,890 - 97,890
Equity as at 31 Dec 2020 107,500 1,000 61,762 - 100,000 610,724 202,719 1,083,705
Equity as at 1 Jan 2021 107,500 1,000 61,762 - 100,000 610,724 202,719 1,083,705
Profit for the year - - - - - - 277,206 277,206
Other comprehensive income for
the year - - - - - - - -
Transfer of previous year’s profit - - - - - 202,719 -202,719 -
Dividend paid to shareholders - - - - - -21,500 - -21,500
Capitalisation of development costs - - 36,194 - - -36,194 - -
Amortisation of capitalised develop-
ment costs
- - -26,591 - - 26,591 - -
Interest Tier 1 capital - - - - - -7,331 - -7,331
Issue of Tier 1 capital - - - - 100,000 - - 100,000
Transaction costs, issue of Tier 1
capital - - - - - -1,750 - -1,750
Tax effect, transaction costs issue
of Tier 1 capital - - - - - 361 - 361
Equity as at 31 Dec 2021 107,500 1,000 71,365 - 200,000 773,620 277,206 1,430,691
1
Share capital comprises of 21 500 000 shares of SEK 5 each.
2
Perpetual bonds, SEK 100 million with interest terms STIBOR 3 months +6.75% and first possible redemption 7 June 2023, and SEK 100 million with interest terms
STIBOR +6.25% and first possible redemption 1 December 2026.
28 Annual Report 2021 TF Bank AB (publ)
CASH FLOW STATEMENT
SEK thousand 2021 2020
Operating activities
Operating profit 352,558 262,639
Adjustment for items not included in cash flow
Depreciation and amortisation of tangible and intangible assets 28,638 20,674
Accrued interest income and expense 6,681 6,813
Other non-cash items -12 476
Paid income tax -41,095 -72,364
346,770 218,238
Increase/decrease in loans to the public -2,949,837 -1,426,668
Increase/decrease in other short-term receivables -29,573 37,360
Increase/decrease in deposits and borrowings from the public 2,790,717 1,516,957
Increase/decrease in other short-term liabilities 67,152 6,060
Cash flow from operating activities 225,229 351,947
Investing activities
Investments in tangible assets -1,452 -1,581
Investments in intangible assets -35,554 -23,753
Investments in subsidiaries -25 -
Cash flow from investing activities -37,031 -25,334
Financing activities
Issue of Tier 1 capital 98,611 -
Issue of Tier 2 capital - 100,000
Redemption of Tier 2 capital -47,000 -53,000
Interest on Tier 1 capital -7,331 -6,950
Redemption of warrants - -7,724
Dividend to shareholders -21,500 -
Cash flow from financing activities 22,780 32,326
Cash flow for the year 210,978 358,939
Cash and cash equivalents at the beginning of the year 2,119,002 1,320,411
Cash and cash equivalents from merger - 500,528
Exchange rate difference in cash and cash equivalents 36,159 -60,876
Cash and cash equivalents at the end of the year 2,366,139 2,119,002
Cash flow from operating activities includes interest expenses paid and interest payments received
Interest expenses paid 125,170 112,752
Interest payments received 923,990 771,836
Components of cash and cash equivalents
Cash and balances with central banks 1,270,092 1,097,991
Treasury bills eligible for refinancing 316,411 60,022
Loans to credit institutions 779,636 960,989
Total cash and cash equivalents 2,366,139 2,119,002
TF Bank AB (publ) Annual Report 2021 29
NOTE 1 General information
TF Bank AB, corporate identity number 556158-1041, is a bank limited
company with its registered office in Borås, Sweden, which has a
license to conduct banking operations. The Bank conducts deposit
and/or lending activities to private individuals in Sweden, Finland,
Norway, Denmark, Estonia, Latvia, Lithuania, Poland, Germany and
Austria via a branch or cross-border banking license.
The address of the head office is PO Box 947, SE-501 10 Bos.
The Bank has chosen to apply the exception in Ch. 7 Section 6a in the
Swedish Annual Accounts Act for Credit Institutions and Securities
Companies (1995:1559) and not present consolidated financial state-
ments due to the fact that the subsidiaries below, both individually
and together, are without substantial significance:
Branches
TF Bank AB, Finland branch (2594352-3)
TF Bank AB, Poland branch (PL9571076774)
TF Bank AB, Estonia branch (14304235)
TF Bank AB, Norway branch (923 194 592)
TF Bank AB, Latvia branch (50203334311)
Subsidiaries
TFB Service SIA (40203015782) 100%
TFB Service UAB (304785170) 100%
TFB Service GmbH (HRB 208869 B) 100%
TFB Service AB (559310-4697) 100 %
The term “Bank/Company” refers to TF Bank AB together with its
branches.
On 17 March 2022, the Board of Directors approved this Annual Report
for publication, for adoption by the AGM in 2022.
NOTE 2 Accounting Policies
The most significant accounting policies applied in the prepara-
tion of these consolidated financial statements are set out below.
These accounting policies have been applied consistently to all
reporting periods presented in these financial statements, unless
otherwise stated.
TF Bank’s financial statements have been prepared in accord-
ance with the Swedish Annual Accounts Act for Credit Institutions
and Securities Companies (1995:1559) and the Swedish Financial
Supervisory Authority’s regulations FFFS 2008:25. So-called
legally restricted IFRS means that IFRS, as adopted by the EU, are
applied in the preparation of the financial statements, subject to
the restrictions and additions that follow from RFR 2 Accounting
for Legal Entities, issued by the Swedish Financial Reporting
Board, and FFFS 2008:25.
Estimates and Judgements
Preparation of the consolidated financial statements in compli-
ance with IFRS requires the use of some critical estimates for
accounting purposes. Estimates and judgements are reviewed
on an ongoing basis and are based on historical experience and
other factors, including expectations of future events that are
believed to be reasonable under the circumstances. The Bank
makes estimates and assumptions about the future. The resulting
estimates for accounting purposes by definition rarely corre-
spond to the actual results.
The areas that involve a high degree of judgement, are complex,
or where assumptions and estimates have a material impact on
the financial statements primarily comprise provisions for expect-
ed loan losses and goodwill impairment testing.
Provisions for expected loan losses
TF Bank has a forward-looking model for impairments in ac-
cordance with IFRS 9, where expected credit losses on financial
assets are calculated at the first accounting date. A loan loss
reserve is recognised for all financial assets that are valued at
amortised cost. These are calculated using models developed by
the Bank, all of which are based on the calculation of expected
loan loss. This is done by calculating the product of probability
of default, loss given default and exposure in default. The Bank’s
issued loans that are due for payment without being paid by
the debtor are sold to debt collection companies in different
countries depending on geographical market. To make provi-
sions for expected loan losses, careful analysis of available data
is required to make reliable forecasts of the future. TF Bank uses
analyses of historical outcomes and available customer informa-
tion to make as reasonable assumptions about the future as pos-
sible. In connection with the implementation of IFRS 9, the Bank
performed quantitative analyses of a number of macroeconomic
parameters without finding any given correlations with the Bank’s
credit losses. For more detailed information on impairment tests
and credit risks, see the section Impairment of financial assets in
this note, the section on Credit risks in note 3 and note 23.
Impairment testing of Goodwill
Impairment testing of Goodwill is subject to many different
estimates and assessments of the future. TF Bank annually
examines whether there is a need for impairment of goodwill
for the cash-generating unit. The calculations are based on es-
timated future cash flows after tax, which are based on financial
forecasts approved by the Company’s management. Important
assumptions regarding forecasts made include the average
loan portfolio, new lending, margins and assessments of future
developments. For more information, see section Goodwill in this
note and note 24.
New standards and amendments and interpretations of existing
standards that have been adopted by the Bank
Below is a description of the changed accounting principles that
TF Bank applies from 1 January 2021.
Changes in IFRS as a result of the reference interest rate reform
(IBOR reform phase 2)
The Bank applies the amendments made to IAS 39 concerning
the reference interest rate reform phase 2 from 1 January 2021.
Amendments to phase 2 contain practical relief from certain
requirements in IFRS standards. The reductions are attributable
to accounting for the modification of financial instruments that
took place as a direct consequence of the reference interest rate
being replaced by a new alternative reference interest rate. The
changes also allow for relief in terms of hedge accounting when
the reference rate is replaced by a new alternative reference rate.
If the contractual cash flows for a financial asset or financial
liability that is valued at amortised cost change as a result of the
reference interest rate reform, the Bank updates the effective in-
terest rate for the financial asset or financial liability to reflect the
change that the reference interest rate reform has entailed.
The changes have been applied retroactively. As the Company
did not have any transactions for which the reference rate has
been replaced by an alternative reference rate as of 31 December
2020, there is no impact on the opening balance 1 January 2021
for equity as a result of the retroactive application.
IFRS IC agenda decision (IU 03-19)
In 2021, the IFRS Interpretation Committee published an agenda
decision on costs to configure and adapt software in a Software
as a Service arrangement (SaaS), i.e. a cloud-based software
solution. These costs can no longer be recognised as an intan-
gible asset and should instead be seen as a service that the
customer receives over the contract term. This is because the
customer usually does not control the software being configured
or adapted and the services do not create a separate intangible
asset. This decision has not had any impact on the Bank as there
are only proprietary software recognised as intangible assets.
NOTES
30 Annual Report 2021 TF Bank AB (publ)
No other new standards, amendments, interpretations and annu-
al improvement projects that have entered into force have caused
any significant changes on TF Bank’s financial reports.
New standards and amendments and interpretations of exist-
ing standards that have not yet come into force and have not
been adopted by the Bank in advance
The International Accounting Standard Board (IASB) and the IFRS
Interpretations Committee have issued the following standards,
amendments to standards and interpretations to be applied for
2021 or later. The IASB allows early adoption of these. TF Bank
has not applied the following changes in the 2021 annual report.
Insurance contracts (IFRS 17)
IFRS 17 was issued in May 2017 and is to be applied from January
1, 2023. The standard has not yet been adopted by the EU. The
new standard establishes principles for accounting, presentation,
valuation and disclosure of insurance contracts. The standard will
have no impact on the Bank’s financial reports.
Other changes in IFRS and Swedish regulations
Other new or amended IFRS standards or interpretations or
changes in Swedish regulations issued but not yet applied are
not expected to have any significant effect on the Bank’s financial
position, results, cash flow or note disclosures.
Foreign currency translation
Functional and presentation currency
Items included in the financial statements of each of the Bank’s
entities are measured using the currency of the primary eco-
nomic environment in which the branch operates (functional cur-
rency). The currency used in the financial statements is Swedish
kronor (SEK), which is TF Bank AB’s functional currency and the
presentation currency.
Transactions and balances
Transactions in foreign currencies are translated into the func-
tional currency at the exchanges rates that prevailed at the date
of the transaction. Foreign exchange gains and losses resulting
from the settlement of such transactions and from the transla-
tion of monetary assets and liabilities denominated in foreign
currencies at the exchange rate prevailing at the reporting date
are recognised in the income statement. An exception to this are
hedging transactions which qualify as cash flow or net invest-
ment hedges, in which case gains/losses are recognised in other
comprehensive income.
Foreign branches
The results and financial position of all branches whose func-
tional currency is different from the presentation currency are
translated into the Bank’s presentation currency by translating
the assets and liabilities from each of the balance sheets at the
exchange rates prevailing at the balance sheet date. The income
and expenses of each of the income statements are translated at
average exchange rates for the year, unless these average rates
are not a reasonable approximation of the cumulative effect of
the rates prevailing at the transaction date, in which case income
and expenses are translated at the rates prevailing at the trans-
action date. Since the items are seen as balances with the foreign
branches, all recalculations are reported over the net result of
financial transactions.
Goodwill and fair value adjustments arising on the acquisition of
a foreign operation are recognised as assets and liabilities of the
foreign entity and translated at the exchange rate at the balance
sheet date. Foreign exchange differences arising on the acquisi-
tion are recognised in other comprehensive income.
Segment reporting
Operating segments are accounted for in a way that is compat-
ible with the internal reports submitted to the function respon-
sible for the allocation of resources and the evaluation of the
results of the operating segments. In the Bank, this function has
been identified as the CEO.
Tangible assets
Tangible assets are recognised at cost less depreciation. Expend-
iture to improve the performance of assets, compared with their
original level, increases the carrying value of the asset. Expendi-
ture on repair and maintenance are reported as expenses. Tangi-
ble assets are systematically depreciated over the estimated
useful life of the asset. The depreciable amount is determined
taking into account the residual value of the asset, if applicable.
The straight-line method of depreciation is used for all types of
tangible assets. The following depreciation periods are used:
IT equipment 36 months
Other equipment 60 months
The assets’ residual values and useful lives are reviewed at each
balance sheet date and adjusted, if appropriate. The carrying
amount of an asset is immediately written down to its recoverable
amount if the carrying amount of the asset exceeds its estimated
recoverable amount.
Intangible assets
Developments costs which are directly attributable to the devel-
opment and testing of identifiable and unique software products
that are controlled by the Bank are recognised as intangible
assets when the following criteria are met:
It is technically feasible to complete the software to make it
available for use.
The Company’s intention is to complete the software and
use or sell it.
It is possible to use or sell the software.
It can be demonstrated how the software will generate
probable future economic benefits.
Adequate, technical, financial and other resources to com-
plete the development and to use or sell the software are
available.
The expenditure attributable to the software during its de-
velopment can be reliably measured.
Intangible assets are recognised at cost less amortisation.
Intangible assets are amortised on a straight-line basis over their
useful lives, up to a maximum of 60 months, from the date the
asset is ready for use.
Intangible assets are tested for impairment on an annual basis or
when there is an indication of impairment. The assets’ useful lives
are reviewed at each balance sheet date and adjusted, if appro-
priate. The carrying amount of an asset is immediately written
down to its recoverable amount if the carrying amount of the asset
exceeds its estimated recoverable amount.
Goodwill
The goodwill presented in the Bank’s balance sheet is attributa-
ble to the merger that was implemented at the beginning of 2020
between TF Bank AB and the former subsidiary BB Bank ASA.
The item is based on the acquisition of the subsidiary in 2015.
Goodwill is tested for impairment on an annual basis or more
frequently if events or changes in circumstances suggest that the
asset might be impaired. The carrying amount of the cash-
generating unit to which the goodwill is allocated is compared
with the recoverable amount, which is the greater of the value in
use and the fair value less costs to sell. Any impairment is imme-
diately recognised as an expense and is not reversed.
Goodwill has an indefinite useful life and in accordance with
RFR 2, the Company writes off the item over 60 months.
Financial instruments – classification, recognition and measure-
ment
The classification and valuation of financial assets is based on an
assessment of both the Bank’s business model for the manage-
ment of financial assets, and whether the instruments’ contractual
cash flows only include payments of principal and interest. As a
general rule, financial liabilities are reported at amortised cost.
Note 2 cont.
TF Bank AB (publ) Annual Report 2021 31
The exception is financial liabilities, which must be valued at fair
value through the profit and loss.
Financial assets are classified, in accordance with IFRS 9, into one
of the following categories:
1. amortised cost
2. fair value through other comprehensive income
3. fair value through profit and loss
Financial liabilities are classified, in accordance with IFRS 9, into
one of the following categories:
1. amortised cost
2. fair value through profit and loss
At the initial recognition, all financial assets and liabilities are
reported at fair value. For assets and liabilities that are classified at
fair value through profit and loss, transaction costs are recognised
directly through profit and loss at the time of acquisition. For other
financial instruments, transaction costs are included in the acquisi-
tion value. The classification of financial instruments into different
categories forms the basis for how each financial instrument is
subsequently valued in the balance sheet and how changes in
its value are reported. Note 5 “Classification of financial assets
and liabilities” shows how TF Bank has categorised its financial
instruments.
Amortised cost
This category includes financial assets that are valued at amortised
cost since the assets are included in a business model with the
purpose to hold the financial assets to collect the contractual cash
flows and that the agreed terms for the assets contributes to cash
flows, that only consist of principal and interest on the remaining
principa,l at certain times. This category includes the bank’s loan
receivables and accounts receivable.
Financial assets and liabilities valued at amortised cost are initially
reported in the balance sheet at fair value, including transaction
costs. After the initial recognition, the instrument in this category is
valued at amortised cost using the effective interest method minus
the provisions for financial assets.
Fair value through other comprehensive income
Financial assets classified as fair value through other comprehen-
sive income are held according to a business model whose objec-
tives can be achieved both by collecting contractual cash flows
and selling financial assets, and the terms at certain times give rise
to cash flows consisting only of principal amounts and interest on
the outstanding principal amount. Changes in fair value, apart from
interest rates, are reported in other comprehensive income. Interest
is reported in the income statement in either “Interest income” or
“Interest expenses”.
Fair value through profit and loss
Financial assets and liabilities valued at fair value through profit and
loss if they are not to be valued in any of the other categories. These
assets and liabilities are valued at fair value excluding transaction
costs. All changes in value of these items are reported directly in the
income statement in “Net results from financial transactions”. The
financial instruments that are valued at fair value through TF Bank’s
profit and loss comprise derivative instruments held for trading
purposes and shares whose cash flows do not meet the cash flow
criteria.
Recognition and derecognition
Financial assets and financial liabilities are reported in the balance
sheet on the business day, which is the day on which the agreement
is entered into, in addition to financial assets classified as amortised
cost which are reported on the settlement date. Financial assets
are removed from the balance sheet when the right to receive cash
flows from the instrument has expired or has been transferred and
the Bank has transferred virtually all risks and benefits associated
with ownership to another party. A financial asset and a financial
liability are netting off and reported at the netting amount in the bal-
ance sheet, only when there is a legal right to net off the amounts,
and the intention is there to settle the posts with a net amount or to
simultaneously realise the asset and settle the liability. When a loan
is modified, the Bank makes an assessment of whether the modifi-
cation results in removal from the balance sheet.
A loan is considered to be modified when the terms and conditions
governing cash flows change compared to the original agreement,
for example due to easing of loan terms, changes in market condi-
tions, measures to retain the customer and other factors unrelated
to a borrower’s deteriorating creditworthiness. Modified loans
are removed from the balance sheet and a new loan is reported
either when the existing loan is terminated and a new agreement
is entered into with significantly different terms or if the terms of an
existing agreement are significantly modified. Modifications solely
due to the borrower’s financial difficulties, including the provision
of relief in loan terms, are not considered significant on their own.
Financial liabilities are removed from the balance sheet when the
debt is extinguished by the agreement being fulfilled, cancelled or
terminated.
Impairment of financial assets
TF Bank has a model for calculating loan loss provisions based
on expected loan losses. Expected loan losses are calculated
for each individual credit exposure as the discounted product of
the probability of default (PD), exposure at default (EAD) and loss
given default (LGD). The PD represents the probability that a bor-
rower will default on its obligation. The EAD is an expected expo-
sure at the time of default and the LGD represents the expected
loss on a defaulted exposure, taking into account such factors
as counterparty characteristics and product type. Expected loan
losses are determined by calculating PD, LGD and EAD for each
future month up to and including the end of the expected term of
a credit exposure. These three parameters are multiplied and in
this way the monthly expected loan losses are calculated, which
are then discounted back to the reporting date with the original
loan interest rate and summed up. A summary of the monthly
expected loan losses up to and including the end of the expected
term gives the expected loan losses for the asset’s remaining
term and the sum of the loan losses that are expected to occur
within 12 months gives the expected credit losses for the next 12
months. Furthermore, this is supplemented with risk parameters
that are used to calculate expected loan losses. In cases where
the effect of relevant factors is not captured by risk models, the
Bank uses expert adjustments. In connection with the implemen-
tation of IFRS 9, the Bank performed quantitative analyses of a
number of macroeconomic parameters without finding any given
correlations with the calculation of loan loss provisions.
The financial assets that are subject to impairments are further
divided into three categories based on the risk of default. The first
category includes assets where no significant increase in credit
risk has occurred at the time of reporting, in the second where a
significant increase in credit risk has occurred, i.e. when the asset
is due 30 days or more, and in the third where a loss event has
occurred, i.e. that the credit is due 90 days or more. For assets in
the first category, impairments are reported based on expected
losses over the next twelve months, while for categories two and
three, expected losses are reported over the entire term of the
asset.
Provisions for loans in category 3 are made with the difference
between the asset’s carrying amount and the present value of fu-
ture cash flows, discounted at the original effective interest rate.
The expected future cash flow is based on calculations that take
into account historical repayment levels that are applied to each
generation of loan receivables.
The calculation of the lifetime for credit cards and other revolving
credits as well as provisioning of unused credit limits is based
on predictive models about the future limit use and statistical
repayment plans. The models are based on internal historical
Note 2 cont.
32 Annual Report 2021 TF Bank AB (publ)
data where different models are used for homogeneous groups
of credits with similar explanatory variables.
Definition of default and credit impaired assets
Default is an input to the PD, which affects both the identification
of a significant increase in credit risk and the measurement of
the expected credit losses. Financial assets that are classified as
credit impaired are included in category 3. The Bank’s definitions
of default and credit impaired assets in accordance with IFRS 9
correspond in all material respects to the Bank’s regulatory defi-
nition of default as it is used in credit risk management purposes.
Default and credit impairment are triggered when one of the
following occurs: a borrower has unpaid obligations more than 90
days past due, is deceased, is declared in bankruptcy or similar,
or the loan has ben sold to external parties. In assessing whether
it is unlikely that a borrower will pay its loan obligations, the
Bank takes into account both qualitative and quantitative factors
including, but not limited to, the status of maturities, non-pay-
ments, expected relief in loan terms, expected bankruptcy or
breach of loan terms.
Determining a significant increase in credit risk since initial recog-
nition
The Bank assesses changes in credit risk using a combination
of individual and collective information and reflects significant
increases in credit risk at the individual financial instrument level.
The forward-looking lifetime probability of default incorporates
the effects of past and current forecasted economic conditions.
Qualitative indicators are also considered in the stage allocation
assessment; for example, whether a borrower is monitored on
the watch list or has been extended performing forbearance
measures. Furthermore, a significant increase in credit risk is
considered to have occurred for all financial instruments which
are 30 days past due. The Bank applies this policy to financial
instruments issued to sovereign and financial institutions only. A
financial instrument is no longer considered to have experienced
a significant increase in credit risk when all indicators are no
longer breached.
Derivative instruments
Derivative instruments are recognised in the balance sheet on the
contract date and measured at fair value through profit and loss,
both on initial recognition and at subsequent remeasurements.
The profit or loss that arises from revaluation is reported in “Net
results from financial transactions”.
Issued debt and equity instruments
A financial instrument issued by TF Bank are classified either as
a financial liability or as equity. Issued financial instruments are
classified as a financial liability if the contract terms and condi-
tions mean that TF Bank has an obligation to pay using either
cash or another financial asset. If this is not the case, the instru-
ment is usually an equity instrument and classified as equity, less
transaction costs.
The issued financial instruments classified as financial liabilities
are bonds over ten years with possible voluntary redemption af-
ter five years. The interest terms are Stibor plus margin and inter-
est is paid quarterly. The financial instruments classified as equity
are perpetual bonds with possible voluntary redemption after five
years from the date of issue. The interest terms are Stibor plus
margin and interest is paid quarterly. For more detailed terms, see
the prospectus on the Bank’s website
www.tfbankgroup.com, footnote on page 27 and note 30.
Interest attributable to financial instruments that are classified as
financial liabilities is reported as interest expense and interest for
financial instruments that are classified as equity is reported in
equity.
Income taxes
Current tax expense is calculated based on tax rates enacted
or substantively enacted at the reporting date in the country in
which the Company operates and generates taxable income.
Management regularly assesses the statements made in tax re-
turns regarding situations where applicable tax rate are subject to
interpretation and, when deemed appropriate, makes provisions
for amounts that will probably have to be paid to the taxation
authorities.
Recognised income tax expense comprises tax payable or
receivable for the financial year and any adjustment to the tax
payable or receivable in respect of previous years. For items rec-
ognised in profit and loss, the corresponding tax effects are also
recognised in profit and loss. The tax effects of items recognised
directly in equity are recognised in equity.
Deferred income tax is calculated using tax rates and laws that
were enacted or announced at the balance sheet date and which
are expected to be applied when the related deferred tax asset is
realised or the deferred tax liability is settled.
Deferred tax assets are recognised to the extent that it is proba-
ble that future taxable profits will be available against which the
temporary differences can be used.
Employee benefits
Pension plans are funded through payments to insurance com-
panies. The Bank only has defined contribution plans. A defined
contribution pension plan is a pension plan under which the Bank
pays fixed contributions to a separate legal entity. The Bank has
no legal or constructive obligation to pay further contributions if
this legal entity does not hold sufficient assets to pay all benefits
to employees in respect of their service in the current or previous
years.
Share-based payments
When the Bank receives services from employees and incurs ob-
ligations to settle transactions with employees with its own equity
instruments, they are reported as share-based payments. The fair
value of the service that entitles the employees to the allocation
of equity instruments is reported as an expense within equity at
the time the services are received. For share-based payments
to employees that are settled with own equity instruments, the
services received are valued by reference to the fair value of the
allocated equity instruments
Provisions
Provisions are recognised when the Bank has a legal or construc-
tive obligation as a result of past events, it is more probable than
not that an outflow of resources is required to settle the obliga-
tion, and the amount can be reliably estimated. Provisions for
restructuring are recognised when a detailed and formal restruc-
turing plan has been approved and a valid expectation has been
raised in those affected. Provisions for future warranty claims
refer to the near future and are based on historical information
about warranty claims and current trends that may suggest future
claims could differ from historical claims. No provisions are made
for future operating losses.
Where there are a number of similar obligations, the probability
that an outflow of resources will be required for settlement is as-
sessed for this entire class of obligations as a whole. A provision is
recognised even if the probability of an outflow in respect of any
one item in this class of obligations is small.
Interest income
Interest income is recognised in the income statement over the
expected life using the effective interest method. Transaction
costs related to loans payable and loans receivable are therefore
recognised as part of the loan. Transaction costs refer to commis-
sion. Transaction costs, arrangement fees and notification charg-
es are recognised over the expected term of the loan. Invoicing
charges are also included in interest income.
The Bank regularly makes amortisation of assets and unappro-
priated funds for which the Bank has not been able to repay or
locate counterparties. They are recognised as interest income as
they are directly linked to the Bank’s loans to the public.
Note 2 cont.
TF Bank AB (publ) Annual Report 2021 33
Commission income and expense
TF Bank recognises reminder fees, insurance premium fees and
other fees and in commission income. Commission income is rec-
ognised in profit and loss in the period it is earned. Commission
expense are expenses attributable to services and charges that
relate to fees earned from insurance premiums.
Net results from financial transactions
This item relates to foreign currency translation of assets and
liabilities in foreign currencies and changes in the fair value of
derivatives in foreign currency.
Cash flow statement
The cash flow statement is prepared according to the indirect
method. Recognised cash flow comprises only transactions that
involve cash receipts or disbursements. Cash and cash equiva-
lents include Cash and balances with central banks, Treasury bills
eligible for refinancing, etc. and Loans to credit institutions.
Shares in subsidiaries
Shares and participations in subsidiaries are recognised at cost
plus transaction costs after deduction of any impairment losses.
Where there is an indication that shares have become impaired,
an estimate is made of the recoverable amount. If this is lower
than the carrying amount, an impairment loss is recognised.
Impairment losses are recognised under the items Gains/losses
on participations in subsidiaries.
Dividend
Dividends to TF Bank’s shareholders are recognised as a liability
in the Bank’s financial statements in the period the dividend is
approved by TF Bank’s shareholders.
Note 2 cont.
34 Annual Report 2021 TF Bank AB (publ)
NOTE 3 Financial risks and financial risk management
Financial risks
TF Bank’s activities are exposed to a variety of financial risks: credit risk, market risk (extensive currency risk and interest rate risk) and li-
quidity risk. TF Bank has designed an operating structure to ensure good risk management. The overall risk policy constitutes the Board
of Directors and the management’s fundamental policy documents regarding risk management which aims to minimise any potential
adverse effects for the Bank’s financial results. The Board establishes written policies with regards both the overall risk management
and for the specific areas.
Credit risk
Credit risk is the risk that a counterparty causes the Bank a financial loss by not fulfilling its contractual obligations. Credit risk arises pri-
marily through lending to the public and is the most significant risk in the Bank. Credit risk is monitored closely by the relevant functions
and by the Board of Directors, which has the ultimate responsibility for managing credit risk. The Board of Directors has issued a credit
policy which establishes the framework for the Bank’s lending activities. A credit committee monitors the development of the level of
credit risk in the loan portfolios on a continuous basis. It makes decisions on, and implements, changes to the Bank’s lending within the
framework of the established credit policy and also proposes amendments to the policy to the Board of Directors. A report on perfor-
mance is provided at every ordinary Board meeting.
Before a loan is issued, a risk assessment is done for the customer’s creditworthiness, taking into account the customer’s financial
position, such as external information, scoring, repayment capacity as well as past history with the Bank and other factors. Individual risk
limits are defined based on internal and/or external credit assessments in accordance with the limits set by the Board of Directors. The
Bank’s use of credit limits for loans to the public is strictly limited and is regularly monitored. TF Bank cannot enter into credit agree-
ments with legal entities in which related parties have significant economic interest without the approval of the Board of Directors.
The Bank’s credit approval process maintains high standards regarding ethics, quality and control. Despite credit risk being the largest
risk exposure for The Bank, the provision for loan losses is small in proportion to the outstanding loan volume (see Note 23). The is due
to that The Bank regularly sells past due loans to debt collection agencies in markets where the Board of Directors considers the price
level to be favourable for The Bank’s performance and risk profile. As a result, The Bank realises expected loan losses on a monthly basis
through the sale of past due loans. In connection with sale of past due loans all risks are transferred to the counterpart. The remaining
portfolio has a limited number of non-performing loans in stage 3 and consequently a relatively low level of provisions.
The Bank has claims and collections unit which deals with existing customers in financial difficulties. The Bank also has a credit division
which assesses potential customers and reviews collateral and credit limits established by the Board on an ongoing basis.
The objective of The Bank’s process for monitoring past due payments and unsettled receivables is to minimise loan losses by detecting
payment issues early and implementing rapid intervention where needed. The monitoring is supported by a separate “pre-collection”
system for past due payments involving automatic monitoring and reminders when payments are past due.
The Bank’s loans to the public consist primarily of unsecured consumer loans. As a result, TF Bank does not list credit risk exposures in a
separate table as there are limited assets pledged as security.
Credit risk may even arise through placement of liquidity and derivative instruments with a positive value. By setting limits for the maxi-
mum exposure to each counterparty, the credit risk of liquidity placement becomes limited. According to The Bank’s financial policy, the
maximum amount of Tier 1 capital that may be placed with The Bank’s permitted counterparties is 25 %, with the exception of institutions
for which the permitted amount is 100 % of Tier 1 capital.
1
Treasury bills, government bonds and balances with central banks, as well as
exposure to subsidiaries, are exempted from both limits.
Market risk
(i) Currency risk
Exchange rate risk arises when TF Bank holds positions in financial instruments denominated in foreign currencies. Currency risk involves
the following currencies: EUR, NOK, DKK, PLN and USD. According to The Bank’s financial policy, currency risk is managed through the
statement of financial position by continuously exchanging the earnings in foreign currencies to SEK. The Bank uses even forward contracts
for EUR, NOK, DKK, PLN and USD. Forward contracts normally have a maturity of between 1-5 months.
TF Bank assesses its future capital requirements under Pillar 2 for currency risk through stress tests involving the impact on net positions
of exchange rate movements of 8.6 %. Other variables are kept constant. TF Bank has chosen the level 8.6 % by analysing the biggest ex-
change rate movements between specific dates in the period 2011-2021 for the currencies in which the Bank has the biggest exposure.
TF Bank has chosen to calculate worst case scenarios with 99.999 % confidence based on the largest movement in each currency. The
stress tests resulted in the following outcomes on positions excluding tax effects:
CURRENCY RISK
SEK thousand 2021 2020
EUR +/- 667 +/- 683
NOK +/- 424 +/- 376
DKK +/- 9 +/- 18
PLN +/- 216 +/- 113
USD +/- 0 -
1
According to Article 25 of Regulation (EU) No 575/2013, Tier 1 capital is the sum of the Common Equity Tier 1 capital and Additional Tier 1 capital for capital adequacy
purpose.
TF Bank AB (publ) Annual Report 2021 35
Note 3 cont.
(ii) Interest rate risk
Interest rate risk arises when TF Bank has different maturities or different fixed interest terms for assets and liabilities. The main part of
TF Bank’s assets matures with variable rate of interest. At the same time, TF Bank has chosen to offer deposits at fixed rate of interest
to minimise The Bank’s liquidity risk. A change of the market interest rate by 1 percentage-point, increase/decrease the Bank’s interest
expenses for the next 12 months by SEK 30 million calculated on interest-bearing assets and liabilities on the closing date.
TF Bank aims to match the fixed-term deposits through investing part of the liquidity reserve in longer term government bonds to mini-
mise the capital requirement for interest rate risk in the banking book. According to the financial policy, at maximum, 30 % of The Bank’s
available liquidity may have a remaining term of more than six months. As at the balance sheet date, TF Bank holds Norwegian govern-
ment bonds amounting SEK 256 million (-) with a remaining maturity of just over 4 years, which corresponds to 12 % (-) of the available
liquidity.
Liquidity risk
The main liquidity risk comprises The Bank’s ability to meet its obligations to repay customer deposits from Swedish, Finnish, Norwegian
and German households; the ability to pay out new credits is regarded as a business risk. To ensure that TF Bank does not end up in a
liquidity crises, the financial policy regulates the minimum level of available liquidity reserve.to be maintained. Management carefully
monitors The Bank’s liquidity reserve, which comprises cash and cash equivalents and other liquidity generating measures, and also
follows rolling forecasts concerning the liquidity situation on the basis of expected cash flows. All funding other than deposits from the
public comprises securities issues and equity.
As at the balance sheet date, The Bank’s liquidity reserve amounted to SEK 2,217 million (2,094), which corresponds to 19 % (24) of The
Bank’s deposits from the public. The Bank’s liquidity coverage ratio was 353 % (556) and the ratio of deposits from the public/loans to
the public was 1.06 (1.10)
1
.
For contractual maturity dates for liabilities, see Note 20.
Credit quality of loans that are neither past due nor impaired
Credit quality of gross receivables in stage 1 and stage 2 (see Note 23) that are neither past due nor impaired has been assessed on the
basis of a model that classifies loans as low, moderate or high risk. The classification is primarily based on the number of reminders, if
any, sent to individual customers, the number of months a customer has had an active loan with The Bank and the borrower’s individual
credit status at the time of taking out the loan, calculated on the basis of both internal and external sources. The risk assessment also
takes into account various parameters such as product type (segment) and country, including taking into account historical information
retrieved from our the Bank’s database.
SEK thousand 2021 2020
Household sector
Low risk 7,323,382 5,290,430
Moderate risk 2,212,003 1,604,507
High risk 1,125,238 899,983
Total 10,660,623 7,794,920
The credit quality of other fully performing (neither past due nor impaired) financial assets in accordance with Standard & Poor’s local
short-term ratings is shown below:
SEK thousand 2021 2020
Cash and balances with central banks
AAA - 179,280
AA+ 1,190,663 871,221
AA- 36,299 35,627
A+ 37,850 -
A- 5,280 11,863
Treasury bills eligible for refinancing
AAA 316,411 60,022
Loans to credit institutions
A-1+ 408,396 665,846
A-1 311,045 258,441
A-2 60,195 36,702
Other assets
A-1+ 241 27,390
A-1 12,186 21,160
Unrated 9,342 6,813
Total 2,387,908 2,174,365
1
According to Article 4 of Commission Delegated Regulation (EU) 2015/61, liquidity coverage ratio should be calculated by dividing the liquidity buffer with net liquidi-
ty outflows over a 30-calendar day stress period. The regulatory liquidity coverage ratio requirement is 100 % as of 31 December 2017.
36 Annual Report 2021 TF Bank AB (publ)
NOTE 4 Segment reporting
The CEO has ultimate responsibility for the decisions taken by the Bank. Management has defined the operating segments based on the
information determined by the CEO and used as a basis for decisions on the allocation of resources and evaluation of results. Manage-
ment evaluates the operating segments’ performance based on operating profit.
CONSUMER LENDING
Income statement, SEK thousand 2021 2020
Net interest income 604,695 590,645
Net fee and commission income 43,471 36,735
Net results from financial transactions -3,128 1,304
Total operating income 645,038 628,684
General administrative expenses -170,908 -160,116
Depreciation and amortisation of tangible and intangible assets -5,639 -7,756
Other operating expenses -15,596 -11,026
Total operating expenses -192,143 -178,898
Profit before loan losses 452,895 449,786
Net loan losses -144,546 -196,074
Operating profit 308,349 253,712
Balance sheet, SEK thousand
31 Dec 2021 31 Dec 2020
Loans to the public
Household sector 7,076,557 5,807,224
Corporate sector
1
37,597 -
Total loans to the public 7,114,154 5,807,224
Household sector
Stage 1, net 6,620,083 5,360,722
Stage 2, net 164,451 202,687
Stage 3, net
2
292,023 243,815
Total household sector 7,076,557 5,807,224
Key figures
3
2021 2020
Operating income margin, % 10.0 11.5
Net loan loss ratio, % 2.2 3.6
Cost/Income ratio, % 29.8 28.5
Return on loans to the public, % 3.6 3.5
New lending, SEK thousand 4,720,963 3,901,806
1
Lending to the corporate sector consists of loans in category 1 to a counterparty regarding sale of past due loans.
2
The Bank regularly sells past due loans in markets where the Board of Directors considers the price level to be favourable for the Bank’s performance and risk profile.
3
See separate section with definitions and reconciliation tables, page 68-69.
TF Bank AB (publ) Annual Report 2021 37
ECOMMERCE SOLUTIONS
Income statement, SEK thousand 2021 2020
Net interest income 184,868 132,032
Net fee and commission income 69,649 51,176
Net results from financial transactions -828 458
Total operating income 253,689 183,666
General administrative expenses -139,247 -96,623
Depreciation and amortisation of tangible and intangible assets -18,190 -11,075
Other operating expenses -1,518 -755
Total operating expenses -158,955 -108,453
Profit before loan losses 94,734 75,213
Net loan losses -38,533 -35,383
Operating profit 56,201 39,830
Balance sheet, SEK thousand
31 Dec 2021 31 Dec 2020
Loans to the public
Household sector 2,069,680 1,341,205
Corporate sector
1
- 8,030
Total loans to the public 2,069,680 1,349,235
Household sector
Stage 1, net 1,972,671 1,258,251
Stage 2, net 83,557 73,598
Stage 3, net
2
13,452 9,356
Total household sector 2,069,680 1,341,205
Key figures
3
2021 2020
Operating income margin, % 14.8 15.3
Net loan loss ratio, % 2.3 2.9
Cost/Income ratio, % 62.7 59.0
Return on loans to the public, % 2.5 2.5
New lending, SEK thousand 4,018,465 2,334,580
Transaction volume, SEK thousand 6,612,133 3,487,070
1
Lending to the corporate sector consists of loans in category 1 to a foreign partner within Ecommece Solutions, which has been fully repaid during Q2 2021.
2
The Bank regularly sells past due loans in markets where the Board of Directors considers the price level to be favourable for the Bank’s performance and risk profile.
3
See separate section with definitions and reconciliation tables, page 68-69.
Note 4 cont.
38 Annual Report 2021 TF Bank AB (publ)
Note 4 cont.
CREDIT CARDS
Income statement, SEK thousand 2021 2020
Net interest income 164,111 66,620
Net fee and commission income -6,907 -3,323
Net results from financial transactions -644 423
Total operating income 156,560 63,720
General administrative expenses -70,069 -45,769
Depreciation and amortisation of tangible and intangible assets -4,809 -1,843
Other operating expenses -16,189 -5,792
Total operating expenses -91,067 -53,404
Profit before loan losses 65,493 10,316
Net loan losses -77,485 -41,219
Operating profit -11,992 -30,903
Balance sheet, SEK thousand
31 Dec 2021 31 Dec 2020
Loans to the public
Household sector 1,652,293 765,989
Corporate sector
1
36,158 -
Total loans to the public 1,688,451 765,989
Household sector
Stage 1, net 1,584,192 720,073
Stage 2, net 40,222 15,021
Stage 3, net
2
27,879 30,895
Total household sector 1,652,293 765,989
Key figures
3
2021 2020
Operating income margin, % 12.8 12.0
Net loan loss ratio, % 6.3 7.8
Cost/Income ratio, % 58.2 83.8
Return on loans to the public, % neg neg
New lending, SEK thousand 2,447,372 1,068,217
Number of active credit cards 79,952 44,833
1
Lending to the corporate sector consists of loans in category 1 to a counterparty regarding sale of past due loans.
2
The Bank regularly sells past due loans in markets where the Board of Directors considers the price level to be favourable for the Bank’s performance and risk profile.
3
See separate section with definitions and reconciliation tables, page 68-69.
TF Bank AB (publ) Annual Report 2021 39
RECONCILIATION AGAINST FINANCIAL INFORMATION
Income statement, SEK thousand 2021 2020
Operating income
Consumer Lending 645,038 628,684
Ecommerce Solutions 253,689 183,666
Credit Cards 156,560 63,720
Total operating income 1,055,287 876,070
Operating profit
Consumer Lending 308,349 253,712
Ecommerce Solutions 56,201 39,830
Credit Cards -11,992 -30,903
Total operating profit 352,558 262,639
Balance sheet, SEK thousand 31 Dec 2021 31 Dec 2020
Loans to the public
Consumer Lending 7,114,154 5,807,224
Ecommerce Solutions 2,069,680 1,349,235
Credit Cards 1,688,451 765,989
Total loans to the public 10,872,285 7,922,448
Note 4 cont.
40 Annual Report 2021 TF Bank AB (publ)
NOTE 5 Classification of financial assets and liabilities
31 Dec 2021
SEK thousand
Financial instru-
ments at fair value
through profit or loss
Fair value
through
other com-
prehensive
income
Amortised
cost
Non-
financial
assets and
liabilities Total
Compulsory
Assets
Cash and balances with central banks - - 1,270,092 - 1,270,092
Treasury bills eligible for refinancing, etc. 60,035 - 256,376 - 316,411
Loans to credit institutions - - 779,636 - 779,636
Loans to the public - - 10,872,285 - 10,872,285
Shares 257 - - - 257
Derivatives 241 - - - 241
Other assets - - - 151,894 151,894
Total assets 60,533 - 13,178,389 151,894 13,390,816
Liabilities
Deposits and borrowings from the public - - 11,504,749 - 11,504,749
Subordinated liabilities - - 198,042 - 198,042
Derivatives 23,452 - - - 23,452
Other liabilities - - - 233,882 233,882
Total liabilities 23,452 - 11,702,791 233,882 11,960,125
31 Dec 2020
SEK thousand
Financial instru-
ments at fair value
through profit or loss
Fair value
through
other com-
prehensive
income
Amortised
cost
Non-
financial
assets and
liabilities Total
Compulsory
Assets
Cash and balances with central banks - - 1,097,991 - 1,097,991
Treasury bills eligible for refinancing, etc. 60,022 - - - 60,022
Loans to credit institutions - - 960,989 - 960,989
Loans to the public - - 7,922,448 - 7,922,448
Shares 20,135 - - - 20,135
Derivatives 27,390 - - - 27,390
Other assets - - - 114,471 114,471
Total assets 107,547 - 9,981,428 114,471 10,203,446
Liabilities
Deposits and borrowings from the public - - 8,714,032 - 8,714,032
Subordinated liabilities - - 245,053 - 245,053
Derivatives - - - - -
Other liabilities - - - 160,656 160,656
Total liabilities - - 8,959,085 160,656 9,119,741
TF Bank AB (publ) Annual Report 2021 41
NOTE 6 Financial assets and liabilities at fair value
For financial instruments measured at fair value in the balance sheet, disclosures are required on fair value measurement by level ac-
cording to the fair value hierarchy below:
Quoted prices (unadjusted) in active markets for identical assets or liabilities (Level 1).
Other observable inputs for assets or liabilities are quoted market prices included in Level 1, either directly, i.e. in the form of quoted
prices, or indirectly, i.e. derived from quoted prices (Level 2).
Data for assets or liabilities which are not based on observable market data (non-observable inputs) (Level 3).
The Bank also provides information regarding the fair value of certain assets for information purposes.
31 Dec 2021
SEK thousand Level 1 Level 2 Level 3 Total
Assets
Treasury bills eligible for refinancing 60,035 - - 60,035
Shares - 257 - 257
Derivatives - 241 - 241
Total assets 60,035 498 - 60,533
Liabilities
Derivatives - 23,452 - 23,452
Total liabilities - 23,452 - 23,452
31 Dec 2020
SEK thousand Level 1 Level 2 Level 3 Total
Assets
Treasury bills eligible for refinancing 60,022 - - 60,022
Shares 19,896 239 - 20,135
Derivatives - 27,390 - 27,390
Total assets
79,918 27,629 - 107,547
Liabilities
Derivatives - - - -
Total liabilities - - - -
Financial instruments in Level 2
The fair value of financial instruments not traded in an active market (e.g. OTC derivatives) is determined using various valuation tech-
niques. These valuation techniques use observable market data where available and rely as little as possible on entity-specific informa-
tion. An instrument is classified as Level 2 if all significant inputs required for fair value measurement of an instrument are observable.
Specific valuation techniques used to measure financial instruments include:
Quoted market prices or dealer quotes for similar instruments.
Fair value of currency swap contracts is determined using forward rates at the balance sheet date.
For loans to the public the fair value is based on discounted cash flows using an interest rate based on the market rate at the balance
sheet date, which was 12.66 % as at 31 December 2021 and 13.82 % as at 31 December 2020. .
An instrument is classified as Level 3 in cases where one or more of the significant inputs are not based on observable market data
.
42 Annual Report 2021 TF Bank AB (publ)
31 Dec 2021
SEK thousand Carrying amount Fair value
Fair value gain (+)/
Fair value loss (-)
Assets
Cash and balances with central banks 1,270,092 1,270,092 -
Treasury bills eligible for refinancing, etc. 316,411 316,411 -
Loans to credit institutions 779,636 779,636 -
Loans to the public 10,872,285 10,872,285 -
Shares 257 257 -
Derivatives 241 241 -
Total assets 13,238,922 13,238,922 -
Liabilities
Deposits and borrowings from the public 11,504,749 11,504,749 -
Subordinated liabilities 198,042 198,042 -
Derivatives 23,452 23,452 -
Total liabilities 11,726,243 11,726,243 -
31 Dec 2020
SEK thousand Carrying amount Fair value
Fair value gain (+)/
Fair value loss (-)
Assets
Cash and balances with central banks 1,097,991 1,097,991 -
Treasury bills eligible for refinancing, etc. 60,022 60,022 -
Loans to credit institutions 960,989 960,989 -
Loans to the public 7,922,448 7,922,448 -
Shares 20,135 20,135 -
Derivatives 27,390 27,390 -
Total assets 10,088,975 10,088,975 -
Liabilities
Deposits and borrowings from the public 8,714,032 8,714,032 -
Subordinated liabilities 245,053 245,053 -
Derivatives - - -
Total liabilities 8,959,085 8,959,085 -
Note 6 cont.
TF Bank AB (publ) Annual Report 2021 43
NOTE 7 Interest income
SEK thousand 2021 2020
Interest income from loans to the public 1,073,215 910,486
Interest income, treasury bills eligible for refinancing 507 -
Other interest income 391 1,459
Total interest income 1,074,113 911,945
- of which interest income according to effective interest rate method
1,042,406 880,106
- of which interest income from non-performing loans
23,402 12,664
Geographical breakdown of interest income:
Norway 277,693 232,758
Finland 251,265 222,150
Germany 139,513 44,045
Estonia 119,954 128,736
Sweden 116,479 112,689
Latvia 96,451 91,323
Poland 38,343 57,804
Lithuania 27,288 14,942
Denmark 6,531 6,283
Austria 596 1,215
Total interest income 1,074,113 911,945
NOTE 8 Interest expense
SEK thousand 2021 2020
Interest expense, deposits from the public -75,927 -89,215
Interest expense, subordinated liabilities -11,248 -11,505
Deposit fees to credit institutions -7,404 -5,632
Interest expense, treasury bills eligible for refinancing -154 -195
Other financial expense -25,706 -16,101
Total interest expense -120,439 -122,648
- of which interest expenses according to effective interest rate method -102,634 -112,077
- of which costs for deposit guarantee and resolution fee -17,805 -8,362
44 Annual Report 2021 TF Bank AB (publ)
NOTE 9 Net fee and commission income
SEK thousand 2021 2020
Fee and commission income
Reminder fees 72,896 53,211
Insurance premiums 50,865 39,873
Other fee and commission income 16,717 10,472
Total fee and commission income 140,478 103,556
Fee and commission expense
Insurance expense -17,009 -11,475
Other fee and commission expense -17,256 -7,493
Total fee and commission expense -34,265 -18,968
Net fee and commission income 106,213 84,588
Geographical breakdown of fee and commission income:
Norway 56,231 39,153
Sweden 38,840 29,598
Finland 29,908 24,660
Germany 5,665 1,650
Estonia 4,348 4,168
Denmark 3,509 2,723
Latvia 1,340 1,108
Poland 528 420
Lithuania 90 44
Austria 19 32
Total fee and commission income 140,478 103,556
NOTE 10 Net results from financial transactions
SEK thousand 2021 2020
Exchange rate fluctuations -4,601 1,658
Gains/losses on investments in funds and other securities 1 527
Total net results from financial transactions -4,600 2,185
TF Bank AB (publ) Annual Report 2021 45
NOTE 11 General administrative expenses
SEK thousand 2021 2020
Staff costs
Salaries and fees -120,459 -98,171
Social security costs -32,638 -25,544
Pension costs -8,468 -6,266
Other staff costs -4,567 -3,065
Total staff costs -166,132 -133,046
Other general administrative expenses
Information services and customer communication -52,173 -40,277
IT costs -45,413 -36,480
Postage and telephone -17,791 -13,809
Bank fees -14,729 -10,941
Debt collection costs -12,687 -7,940
Rent and property costs -10,901 -9,285
Auditors’ remuneration -3,980 -3,011
Other -56,418 -47,719
Total other general administrative expenses -214,092 -169,462
Total general administrative expenses -380,224 -302,508
NOTE 12 Auditors’ remuneration
SEK thousand 2021 2020
KPMG
Audit assignment 3,702 -
Audit services in addition to the audit assignment 278 -
Tax advices - -
Other services - -
PricewaterhouseCoopers
Audit assignment - 2,248
Audit services in addition to the audit assignment - 159
Tax advices - 35
Other services - 569
Total auditors’ remuneration 3,980 3,011
The amounts include auditors’ remuneration for KPMG AB of SEK 2,378 thousands, divided between the audit assignment SEK 2,100
thousands and audit services other than the audit assignment SEK 278 thousands.
46 Annual Report 2021 TF Bank AB (publ)
NOTE 13 Average number of employees, salaries, other remuneration and social security costs
AVERAGE NUMBER OF EMPLOYEES, DISTRIBUTED BETWEEN WOMEN AND MEN:
2021 2020
Women 123 99
Men 113 88
Total 236 187
AVERAGE NUMBER OF EMPLOYEES, DISTRIBUTED BETWEEN WOMEN AND MEN, BY COUNTRY:
2021 2020
Sweden
Women 38 35
Men 41 35
Total 79 70
Finland
Women 14 12
Men 13 11
Total 27 23
Poland
Women 25 14
Men 34 25
Total 59 39
Estonia
Women 22 20
Men 3 2
Total 25 22
Norway
Women 22 18
Men 20 15
Total 42 33
Latvia
Women 2 -
Men 2 -
Total 4 -
SALARIES AND REMUNERATION:
SEK thousand 2021 2020
Board of Directors and CEO 7,935 6,189
Other staff 112,524 91,982
Total salaries and remuneration 120,459 98,171
Social costs pursual to legislation and agreements 32,638 25,544
Pension costs 8,468 6,266
Total salaries, remuneration, social security costs and pension costs 161,565 129,981
TF Bank AB (publ) Annual Report 2021 47
SALARIES AND REMUNERATION FOR BOARD MEMBERS AND SENIOR EXECUTIVES:
SEK thousand 2021 2020
Chairman of the Board: John Brehmer
Board fees
1
830 680
Other benefits - -
Pension costs - -
Total Chairman of the Board 830 680
SEK thousand 2021 2020
Fees
1
other Board members:
Bertil Larsson 400 350
Charlotta Björnberg-Paul 380 330
Mari Thjømøe 400 350
Michael Lindengren 450 -
Sara Mindus 450 300
Tone Bjørnov - 400
Total 2,080 1,730
SEK thousand 2021 2020
CEO: Mattias Carlsson
Basic salary
2
4,501 3,650
Variable remuneration - -
Other benefits 146 129
Pension costs 1,100 836
Total 5,747 4,615
SEK thousand 2021 2020
Deputy CEO: Mikael Meomuttel
Basic salary
2
3,001 2,268
Variable remuneration - -
Other benefits 185 150
Pension costs 699 695
Total 3,885 3,113
Other senior executives
3
Basic salary 3,340 3,986
Variable remuneration 1,136 318
Other benefits 260 287
Pension costs 363 572
Total 5,099 5,163
1
Expensed in 2020 and 2021 respectively and includes fees that will be paid until the Annual General Meeting during the subsequent year.
2
In addition to the basic salary in 2021, the CEO and Deputy CEO have received retroactive salary adjustments from previous year amounting to SEK 378 thousand and
SEK 302 thousand respectively.
3
During 2020 and the first half of 2021, other senior executives consisted of Head of Consumer Lending and Head of Ecommerce Solutions. From July 2021, the executive
management team changed and consist of CEO, Deputy CEO and former Head of Consumer Lending who was appointed a new role as COO.
Note 13 cont.
48 Annual Report 2021 TF Bank AB (publ)
Remuneration of senior executives
In accordance with the requirements regarding disclosure of information in FFFS 2011:1, information on e.g. remuneration framework is
provided on the Bank’s website www.tfbankgroup.com. Salaries and other remuneration for the CEO and other senior executives com-
prise fixed salary, variable remuneration, commission-based compensation, other benefits and pension. External Board members receive
fees determined by the Annual General Meeting.
Commission-based compensation
In 2020, commission-based compensation amounted to SEK 1,136 thousand (318). Additional commission-based compensation is paid on
the basis of individual accomplishment of financial targets established for the year. TF Bank has ensured that all targets related to commis-
sion-based compensation for the fiscal year can be measured in a reliable way. None of the commission-based compensation payments are
qualifying payments for pension purposes.
Share-based remuneration
At the Annual General Meeting in 2018 a share warrant programme was adopted comprising a total of 1,372,338 warrants. The share
warrants were subscribed for by senior executives. Payment corresponding to the market value has been made and was recognised as
other contributed capital under equity. In 2020, the Board of Directors submitted an offer to the holders of the warrants to repurchase
their warrants. The offer was utilised for all warrants.
Pensions
The Company’s pension obligations are covered through payments to an ITP occupational pension plan. The retirement age for the CEO
is 65 and annual supplementary payments are made to a defined contribution plan. The retirement age for other senior executives is
between 65 and 67 depending on country of residence and annual supplementary payments are made to a defined contribution plan.
Period of notice and severance pay
According to an agreement between TF Bank AB and the CEO, the period of notice is six months (12 months in the case of termination by
the Company). If termination is initiated by the Company, basic salary is payable during the period of notice, however variable remu-
neration, if agreed before the notice was issued, is not payable. Severance pay is adjusted for salary that the CEO receives from a new
employer.
Compensation to the board of directors
Compensation to the members of the Board of Directors, as indicated above, is determined by the Annual General Meetings and refers
to annual fees from Annual General Meeting to Annual General Meeting for the years respectively. Board compensation consists of fixed
compensation for board work as well as fixed compensation for any committee work. The three committees are the Audit Committee,
the Remuneration Committee, and the Risk and Compliance Committee. The Bank does not have any pension entitlements for Board
members.
GENDER DISTRIBUTION BOARD MEMBERS AND SENIOR EXECUTIVES
SEK thousand
2021 2020
Number on
reporting date
Of which
women (%)
Number on
reporting date
Of which
women (%)
Board members 6 50 6 67
CEO and other senior executives 3 0 4 0
Note 13 cont.
TF Bank AB (publ) Annual Report 2021 49
NOTE 14 Intangible assets
SEK thousand
Internally
developed
software
Ongoing
development Total
2020
Cost, opening balance 52,940 7,980 60,920
Additions from merger 34,243 8,394 42,637
Additions 1,063 25,119 26,182
Reclassification 30,404 -31,010 -606
Sales and disposals -12,030 - -12,030
Exchange rate differences -2,395 -230 -2,625
Cost, closing balance 104,225 10,253 114,478
Amortisations, opening balance -32,764 - -32,764
Amortisations from merger -14,630 - -14,630
Amortisations for the year -18,154 - -18,154
Sales and disposals 11,775 - 11,775
Exchange rate differences 1,057 - 1,057
Amortisations, closing balance -52,716 - -52,716
Carrying amount 51,509 10,253 61,762
2021
Cost, opening balance 104,225 10,253 114,478
Additions - 34,903 34,903
Reclassification 22,487 -22,487 -
Sales and disposals - - -
Exchange rate differences 1,354 138 1,492
Cost, closing balance 128,066 22,807 150,873
Amortisations, opening balance -52,716 - -52,716
Amortisations for the year -25,952 - -25,952
Sales and disposals - - -
Exchange rate differences -840 - -840
Amortisations, closing balance -79,508 - -79,508
Carrying amount 48,558 22,807 71,365
50 Annual Report 2021 TF Bank AB (publ)
NOTE 15 Tangible assets
SEK thousand Equipment Total
2020
Cost, opening balance 6,545 6,545
Additions from merger 3,330 3,330
Additions 1,702 1,702
Sales and disposals - -
Exchange rate differences -462 -462
Cost, closing balance 11,115 11,115
Amortisations, opening balance -4,880 -4,880
Amortisations from merger -2,673 -2,673
Amortisations for the year -1,245 -1,245
Sales and disposals - -
Exchange rate differences 341 341
Amortisations, closing balance -8,457 -8,457
Carrying amount 2,658 2,658
2021
Cost, opening balance 11,115 11,115
Additions during the year 1,413 1,413
Sales and disposals - -
Exchange rate differences 243 243
Cost, closing balance 12,771 12,771
Amortisations, opening balance -8,457 -8,457
Amortisations for the year -1,411 -1,411
Sales and disposals - -
Exchange rate differences -204 -204
Amortisations, closing balance -10,072 -10,072
Carrying amount 2,699 2,699
TF Bank AB (publ) Annual Report 2021 51
NOTE 16 Other operating expenses
SEK thousand 2021 2020
Marketing expenses -33,303 -17,573
Total -33,303 -17,573
NOTE 17 Net loan losses
SEK thousand 2021 2020
Change in provision for sold non-performing loans -146,696 -79,605
Realised loan losses -37,960 -39,707
Recovered from previous write-offs 565 468
Change in provision for expected loan losses, stage 1-3 -76,473 -153,832
Net loan losses -260,564 -272,676
Loan losses are attributable to Loans to the public and classified as amortised cost.
NOTE 18 Tax on profit for the year
SEK thousand 2021 2020
Current tax on profit for the year -85,277 -54,046
Tax due to changes in tax relating to prior years -191 -164
Other taxes -199 -189
Deferred tax 10,315 -5,521
Tax on profit for the year
1
-75,352 -59,920
Reconciliation of tax on profit for the year
Profit before tax 352,558 262,639
Tax according to applicable tax rate -72,627 -56,205
Tax effect of non-deductible expenses -13,408 -9,280
Tax effect of non-taxable income 11,073 5,918
Tax due to changes in tax relating to prior years -191 -164
Other taxes -199 -189
Tax on profit for the year recognised in the income statement -75,352 -59,920
1
Weighted average tax rate for the Bank was 21.4 % (22.8).
52 Annual Report 2021 TF Bank AB (publ)
NOTE 19 Foreign currency
THE FOLLOWING CURRENCY EXPOSURES ARE AGAINST THE BANK’S TRANSACTION CURRENCIES
SEK thousand 31 Dec 2021 31 Dec 2020
Assets in EUR:
Cash and balances with central banks 1,264,811 906,848
Loans to credit institutions 404,550 359,783
Loans to the public 5,743,390 4,102,747
Other assets 28,702 31,409
Total assets 7,441,453 5,400,787
Liabilities in EUR:
Deposits and borrowings from the public -7,667,158 -4,996,007
Other liabilities -87,825 -61,159
Total liabilities -7,754,983 -5,057,166
Currency forward contracts 305,775 -351,313
Total -7,755 -7,692
SEK thousand 31 Dec 2021 31 Dec 2020
Assets in NOK:
Cash and balances with central banks - 179,280
Treasury bills eligible for refinancing, etc. 256,376 -
Loans to credit institutions 150,632 92,055
Loans to the public 3,495,110 2,568,152
Other assets 8,307 25,705
Total assets 3,910,425 2,865,192
Liabilities in NOK:
Deposits and borrowings from the public -3,174,844 -2,715,914
Other liabilities -64,144 -49,646
Total liabilities -3,238,988 -2,765,560
Currency forward contracts -666,510 -95,456
Total 4,928 4,177
TF Bank AB (publ) Annual Report 2021 53
SEK thousand 31 Dec 2021 31 Dec 2020
Assets in PLN:
Cash and balances with central banks 5,280 11,863
Loans to credit institutions 13,518 26,221
Loans to the public 449,484 463,760
Other assets 2,431 1,093
Total assets 470,713 502,937
Liabilities in PLN:
Other liabilities -5,366 1,194
Total liabilities -5,366 1,194
Currency forward contracts -467,859 -505,385
Total -2,511 -1,253
SEK thousand 31 Dec 2021 31 Dec 2020
Assets in DKK:
Loans to credit institutions 3,652 13,744
Loans to the public 26,166 35,591
Other assets 445 91
Total assets 30,263 49,426
Liabilities in DKK:
Other liabilities -1,274 -658
Total liabilities -1,274 -658
Currency forward contracts -28,881 -48,571
Total 108 197
SEK thousand 31 Dec 2021 31 Dec 2020
Assets in USD:
Other assets 12,186 -
Total assets 12,186 -
Currency forward contracts -12,182 -
Total
4 -
THE TABLE BELOW SHOWS OUTSTANDING CURRENCY FORWARD CONTRACTS AT MARKET VALUE IN MILLIONS IN THE RESPECTIVE
CURRENCY:
31 Dec 2021 31 Dec 2020
EUR - 35.0
NOK 650.0 100.0
PLN 210.0 228.0
DKK 21.0 36.0
USD 1.3 -
Note 19 cont.
54 Annual Report 2021 TF Bank AB (publ)
NOTE 20 Maturity information
SEK thousand 31 Dec 2021 31 Dec 2020
Payable on demand 1,270,092 1,097,991
Cash and balances with central banks 1,270,092 1,097,991
Remaining term to maturity of up to 3 months 60,000 60,022
More than 1 year but less than 5 years 272,647 -
Treasury bills eligible for refinancing 332,647 60,022
Payable on demand 679,338 960,989
More than 1 year but less than 5 years 100,298 -
Loans to credit institutions 779,636 960,989
Remaining term to maturity of up to 3 months 1,172,014 788,254
Remaining term to maturity of more than 3 months but less than 1 year 2,749,971 1,844,771
Remaining term to maturity of more than 1 year but less than 5 years 8,855,718 6,639,017
Loans to the public 12,777,703 9,272,042
Payable on demand 257 20,135
Remaining term to maturity of up to 3 months 62,783 102,760
More than 1 year but less than 5 years 7,821 212,028
Other assets 70,861 334,923
Payable on demand 8,038,772 6,876,307
Remaining term to maturity of more than 3 months but less than 1 year 2,304,686 501,375
More than 1 year but less than 5 years 1,161,290 1,336,351
Deposits and borrowings from the public 11,504,750 8,714,033
Remaining term to maturity of up to 3 months - 46,990
Remaining term to maturity of more than 5 years 292,528 289,945
Subordinated liabilities 292,528 336,935
Remaining term to maturity of up to 3 months 130,398 115,342
Remaining term to maturity of more than 3 months but less than 1 year 24,475 33,355
Remaining term to maturity of more than 1 year but less than 5 years 15,948 21,840
Other liabilities 170,821 170,537
Payable on demand 1,974,365 957,332
Commitments 1,974,365 957,332
The amounts given in the table are contracted, non-discounted cash flows and include both interest and repayments, as a result of
which the amounts are not directly related to the balance sheet.
NOTE 21 Treasury bills eligible for refinancing
SEK thousand 31 Dec 2021 31 Dec 2020
Treasury bills eligible for refinancing 60,035 60,022
Government securities eligible for refinancing 256,376 -
Total treasury bills eligible for refinancing, etc. 316,411 60,022
TF Bank AB (publ) Annual Report 2021 55
NOTE 22 Loans to credit institutions
SEK thousand 31 Dec 2021 31 Dec 2020
Accounts receivable Swedish currency 289,444 592,409
Accounts receivable foreign currency 490,192 368,580
Total loans to credit institutions 779,636 960,989
NOTE 23 Loans to the public
SEK thousand 31 Dec 2021 31 Dec 2020
Loans to the household sector 10,798,530 7,914,418
Loans to the corporate sector
1
73,755 8,030
Total loans to the public 10,872,285 7,922,448
Loans to the household sector
Stage 1, gross 10,330,411 7,466,964
Stage 2, gross 330,212 327,956
Stage 3, gross
2
623,294 512,298
Total loans to the household sector, gross 11,283,917 8,307,218
Provisions for expected loan losses, household sector
Stage 1 -153,465 -127,918
Stage 2 -41,982 -36,650
Stage 3
2
-289,940 -228,232
Total provisions for expected loan losses, household sector -485,387 -392,800
Loans to the household sector
Stage 1, net 10,176,946 7,339,046
Stage 2, net 288,230 291,306
Stage 3, net
2
333,354 284,066
Total loans to the household sector, net 10,798,530 7,914,418
Geographical distribution of net loans:
Norway 3,497,344 2,566,609
Finland 2,612,182 2,014,444
Germany 1,422,692 568,511
Sweden 1,027,610 735,373
Estonia 821,748 786,207
Latvia 675,810 583,551
Poland 449,519 464,299
Lithuania 331,482 155,985
Denmark 26,240 35,763
Austria 7,658 11,706
Total loans, net book value 10,872,285 7,922,448
1
Lending to the corporate sector consists of loans in stage 1 to counterparties regarding sale of past due loans and loans in stage 1 to a foreign partner within Ecommerce
Solutions, which has been fully repaid during Q2 2021.
2
The Bank regularly sells past due loans in markets where the Board of Directors considers the price level to be favourable for the Bank’s performance and risk profile.
56 Annual Report 2021 TF Bank AB (publ)
LOANS TO THE CORPORATE SECTOR
SEK thousand 31 Dec 2021 31 Dec 2020
Loans, gross 73,755 8,030
Total loans, net book value 73,755 8,030
Provision of credit losses during the period were impacted by several different factors, as described below:
- Transfers between Stage 1 and Stage 2 or Stage 3 depending on whether the loan has significantly increased (or decreased) in risk or if
it has defaulted during the period and thus transferred between 12 month and full lifetime ECL.
- New loans during the period and also loans removed from the portfolio in the same period. (Increases due to issue and purchase and
decline due to derecognition from the statement of financial position).
- Changes in risk factors as Probability of default (PD), Exposure at default (EAD) and Loss given default (LGD), arising because the model
has been updated with new amounts.
- Changes in macroeconomic scenarios based on macroeconomic factors.
- Exchange rate differences.
Non doubtful
receivables
Doubtful
receivables
Stage 1 Stage 2 Stage 3
SEK thousand
12 month
expected loan
losses
Lifetime
expected loan
losses
Lifetime
expected loan
losses Total
Loans to the public, gross, opening balance 1 January 2021 7,474,995 327,956 512,298 8,315,249
Financial assets added during the year 11,186,800 - - 11,186,800
Repayments -7,713,743 -223,422 -102,856 -8,040,021
Financial assets sold during the year - -419,238 -46,117 -465,355
Stage transfers -877,525 633,771 243,754 -
- from 1 to 2 -763,301 763,301 - -
- from 1 to 3 -204,300 - 204,300 -
- from 2 to 1 90,076 -90,076 - -
- from 2 to 3 - -39,454 39,454 -
- from 3 to 2 - - - -
Exchange rate differences 333,639 11,145 16,215 360,999
Loans to the public, gross, closing balance 31 December 2021 10,404,166 330,212 623,294 11,357,672
Provision for expected loan losses, opening balance
1 January 2021 -127,918 -36,650 -228,232 -392,800
Changes reported as net loan losses
Financial assets added during the year -118,860 - - -118,860
Repayments 86,524 16,139 7,490 110,153
Financial assets sold during the year - 32,428 19,838 52,266
Stage transfers 9,951 -53,116 -83,709 -126,874
- from 1 to 2 8,255 -66,652 - -58,397
- from 1 to 3 2,294 - -73,649 -71,355
- from 2 to 1 -598 10,481 - 9,883
- from 2 to 3 - 3,055 -10,060 -7,005
- from 3 to 2 - - - -
Exchange rate differences -3,162 -783 -5,327 -9,272
Provision for expected loan losses, closing balance
31 December 2021
-153,465 -41,982 -289,940 -485,387
Note 23 cont.
TF Bank AB (publ) Annual Report 2021 57
Non doubtful
receivables
Doubtful
receivables
Stage 1 Stage 2 Stage 3
SEK thousand
12 month
expected loan
losses
Lifetime
expected loan
losses
Lifetime
expected loan
losses Total
Loans to the public, gross, opening balance 1 January 2020 6,186,669 311,638 223,773 6,722,080
Financial assets added during the year 7,304,603 - - 7,304,603
Repayments -4,645,305 -227,421 -24,632 -4,897,358
Financial assets sold during the year - -289,846 -48,537 -338,383
Stage transfers -912,877 545,826 367,051 -
- from 1 to 2 -697,126 697,126 - -
- from 1 to 3 -296,954 - 296,954 -
- from 2 to 1 81,203 -81,203 - -
- from 2 to 3 - -70,097 70,097 -
- from 3 to 2 - - - -
Exchange rate differences -458,095 -12,241 -5,357 -475,693
Loans to the public, gross, closing balance 31 December 2020 7,474,995 327,956 512,298 8,315,249
Provision for expected loan losses, opening balance
1 January 2020 -88,792 -28,322 -109,185 -226,299
Changes reported as net loan losses
Financial assets added during the year -108,678 - - -108,678
Repayments 56,037 10,154 2,855 69,046
Financial assets sold during the year - 10,584 30,975 41,559
Stage transfers 7,784 -32,012 -156,708 -180,936
- from 1 to 2 4,355 -38,978 - -34,623
- from 1 to 3 4,511 - -131,559 -127,048
- from 2 to 1 -1,082 4,420 - 3,338
- from 2 to 3 - 2,546 -25,149 -22,603
- from 3 to 2 - - - -
Exchange rate differences 5,732 2,946 3,831 12,509
Provision for expected loan losses, closing balance
31 December 2020
-127,918 -36,650 -228,232 -392,800
Note 23 cont.
58 Annual Report 2021 TF Bank AB (publ)
NOTE 24 Goodwill
SEK thousand 31 Dec 2021 31 Dec 2020
Cost, opening balance 12,753 -
Change during the year
Merger - 12,753
Cost, closing balance 12,753 12,753
Amortisations, opening balance -1,276 -
Change during the year
Amortisations according to plan -1,275 -1,276
Amortisations, closing balance -2,551 -1,276
Carrying amount 10,202 11,477
The goodwill arose as a result of the acquisition of the Norwegian subsidiary BB Bank ASA which was merged with TF Bank in the begin-
ning of 2020.
The goodwill impairment testing of the cash generating unit was conducted ahead of the balance sheet date. Calculations are based
on estimated future cash flows after tax based on financial forecasts approved by the Executive Management and covering a three-
year period, which is in line with the Bank’s business plan. Important assumptions made in respect of the approved forecasts comprise
average loan portfolio, new lending and margins. The average growth rate used is based on the Company’s own plans and estimates
of future performance. Beyond the period covered by the forecast, estimated growth corresponds to Riksbanken’s inflation targets.
Estimated cash flows have been discounted using an interest rate based on risk-free interest and risk adjustment corresponding to the
average required rate of return. The calculation of recoverable amount is based on value in use.
A change in the assumptions concerning growth rate and discount rate of +/- 1 percentage point would not result in a need to recog-
nise impairment Losses. TF Bank’s judgement is that there is room for a reasonable change in both the growth rate assumption and the
discount factor.
NOTE 25 Other assets
SEK thousand 31 Dec 2021 31 Dec 2020
Derivatives 241 27,390
Deposit to partner 12,186 1,264
Other assets 9,415 7,500
Total other assets 21,842 36,154
TF Bank AB (publ) Annual Report 2021 59
NOTE 26 Deferred tax
SEK thousand 31 Dec 2021 31 Dec 2020
Deferred tax assets
Accrued taxes attributable to unrealised derivatives 4,781 -
Deferred tax attributable to tax paid abroad - 47
Deferred tax assets 4,781 47
Deferred tax liabilities
The difference between the income tax recognised in the income statement and income tax on
operations comprises:
Accrued taxes attributable to taxes abroad
5641 -
Deferred tax on unrealised currency derivatives - 5,642
Deferred tax on temporary differences 5,641 5,642
The deferred tax liabilities are expected to be settled as follows:
Within 12 months 5,641 5,642
Later than within 12 months - -
5,641 5,642
The gross change in deferred tax is as follows:
Opening balance -5,595 1,541
Effect of changed branch taxation -5,581 -
Recognised in the income statement 10,316 -7,136
Recognised in other comprehensive income - -
Closing balance -860 -5,595
NOTE 27 Deposits and borrowings from the public
SEK thousand 31 Dec 2021 31 Dec 2020
Germany 7,332,430 4,657,899
Norway 3,174,844 2,715,914
Sweden 662,747 1,002,111
Finland 334,728 338,108
Total deposits and borrowings from the public 11,504,749 8,714,032
Deposits and borrowings from the public only occur in the household sector. Deposits in Sweden, Norway and Germany are payable
on demand and on maturity. Deposits in Finland are payable on demand. Deposits with maturity amounts to 36 % (32) of total deposits
from the public. Maturities are shown in Note 20.
CHANGES IN DEPOSITS AND BORROWINGS FROM THE PUBLIC
SEK thousand 31 Dec 2021 31 Dec 2020
Opening balance 8,714,032 5,136,820
Change by merger - 2,060,255
Change for the year 2,429,388 2,008,132
Exchange rate differences 361,329 -491,175
Closing balance 11,504,749 8,714,032
60 Annual Report 2021 TF Bank AB (publ)
NOTE 28 Other liabilities
SEK thousand 31 Dec 2021 31 Dec 2020
Debts to ecommerce partners 53,573 35,272
Accounts payables 6,783 8,033
Derivatives 23,452 -
Other liabilities 10,212 9,559
Total other liabilities 94,020 52,864
NOTE 29 Accrued expenses and prepaid income
SEK thousand 31 Dec 2021 31 Dec 2020
Accrued interest on deposits from the public 21,323 26,457
Accrued salaries and holiday pay liability 20,790 18,501
Accrued social security costs 11,216 9,587
Accrued interest on loans to the public 3,456 2,235
Other accrued expenses and prepaid income 64,799 43,538
Total accrued expenses and prepaid income 121,584 100,318
NOTE 30 Subordinated liabilities
SEK thousand 31 Dec 2021 31 Dec 2020
Time-bound subordinated liabilities 198,042 245,053
Total 198,042 245,053
Subordinated loans are subordinated to other liabilities.
Issuing date Nominal amount (SEK thousand) Interest rate terms Maturity date
2019-09-27 100 000 STIBOR 3 months +4,65% 2029-09-27
2020-12-14 100 000 STIBOR 3 months +5,50% 2030-12-14
TF Bank AB (publ) Annual Report 2021 61
NOTE 31 Transactions with related parties
Transactions between Group companies refer to invoicing of services provided by subsidiaries. Transactions with other related parties in
the table below refer to transactions between TF Bank and companies that largely have the same owner as TF Bank’s largest owner
TFB Holding AB, corporate identity number 556705-2997. All transactions are priced according to the market.
SEK thousand 31 Dec 2021 31 Dec 2020
The following transactions took place between companies within the Group:
General administrative expenses -18,341 -16,210
Total -18,341 -16,210
SEK thousand 31 Dec 2021 31 Dec 2020
The following transactions have been made with other related parties:
Interest income (transaction costs) -47,957 -57,440
890 -
General administrative expenses -3,109 -3,301
Total -50,176 -60,741
Acquisition of assets and liabilities from other related parties:
Ecommerce Solutions 596,687 630,718
Total 596,687 630,718
SEK thousand 31 Dec 2021 31 Dec 2020
Assets and liabilities at the end of the period as a result of transactions with other related parties:
Other assets 1,461 781
Other liabilities 14 343
62 Annual Report 2021 TF Bank AB (publ)
NOTE 32 Shares and participations in Group companies
TFB Service
UAB TFB Service SIA
TFB Service
GmbH TFB Service AB
Avarda AB -
Group BB Bank ASA
Country of registration
and operation Lithuania Latvia Germany Sweden Sweden Norway
Operation Administration Administration Administration Administration Financial Financial
Number of shares 1 1 25,000 25,000 - -
Percentage of shares
owned by TF Bank, % 100 100 100 100 - -
Carrying amount as at 31
December 2021 25 26 264 25 - -
Operating income 2021 3,896 4,235 6,659 - - -
Profit before tax 2021 -15 876 381 0 - -
Tax on profit 2021 - - -117 - - -
Average number of
employees 2021 10 8 8 - - -
TFB Service
UAB TFB Service SIA
TFB Service
GmbH TFB Service AB
Avarda AB -
Group BB Bank ASA
Carrying amount as at 1
January 2020 25 26 264 - 235,825 279,371
Merger
1
- - - - -235,825 -279,371
Carrying amount as at
31 December 2020 25 26 264 - - -
Carrying amount as at 1
January 2021 25 26 264 - - -
Shares issuance - - - 25 - -
Carrying amount as at
31 December 2021 25 26 264 25 - -
1
In 2020, the Avarda AB Group and BB Bank ASA were merged with TF Bank AB.
TF Bank AB (publ) Annual Report 2021 63
NOTE 33 Capital adequacy analysis
Background
Information about the Bank’s capital adequacy includes information in accordance with Chapter 6, Sections 3-4 of the Swedish FSA’s
regulations and general guidelines (FFFS 2008:25) on annual accounts of credit institutions and investment firms and related information
contained in article 447 of Regulation (EU) No 575/2013 and Chapter 8, Section 1 of the Swedish FSA’s regulations and general guide-
lines on regulatory requirements and capital buffers (FFFS 2014:12). Other information required pursuant to FFFS 2014:12 and Regulation
(EU) No 575/2013 is provided on the Bank’s website www.tfbankgroup.com.
TF Bank AB is the responsible institution and is under the supervision of the Swedish FSA. As a result, the Bank is subject to the rules
governing credit institutions in Sweden. TF Bank AB is a listed company which means that the stock exchange rules are also applicable.
TF Bank is classified as a small and non-complex institute in accordance to article 433 of supervisory regulation (EU) No 2019/876.
Information about own funds and capital requirements
The Bank’s statutory capital requirements are governed by the Swedish Special Supervision of Credit Institutions and Investment Firms
Act (2014:968), Regulation (EU) No 575/2013, the Act on Capital Buffers (2014:966) and the Swedish Financial Supervisory Authority’s
regulations and general recommendations on regulatory requirements and capital buffers (FFFS 2014:12) and the Swedish Financial
Supervisory Authority’s memorandum (FI dnr 20-20990) on the new capital requirements for Swedish banks.
The purpose of the regulations is to ensure that the Bank can manage risks and protect customers. The regulations state that own funds
must cover the capital requirements including the minimum capital requirements according to Pillar 1, Pillar 2 and the applicable buffer
requirements.
On 10 February 2021 the Swedish FSA approved TF Bank’s application to include the interim profit in own funds for TF Bank AB subject
to the auditor’s review of the surplus, and that the surplus has been calculated in accordance with applicable accounting rules, that
the foreseeable costs and dividends have been deducted in accordance with Regulation (EU) No 575/2013 and that the calculation has
been made in accordance with Regulation (EU) No 241/2014. The CET1 capital complies with the requirements of Regulation (EU) No
575/2013.
IFRS 9 Transitional arrangements
The Bank has notified the Swedish Financial Supervisory Authority that the Bank applies the transitional arrangements according to
Article 473a of 2017/2395/EU pursuant to paragraphs 2 and 4. Table according to “Final Report on the guidelines on uniform disclosure
of IFRS 9 transitional arrangements”, EBA, 2018-01-12, is included in the information published under Part 8 of 575/2013/EU and can be
found on the Bank’s website www.tfbankgroup.com.
Capital planning
The strategies and methods used by TF Bank to measure and maintain capital requirements according to Regulation (EU) No 575/2013
are based on the Bank’s risk management. Risk management seeks to identify and analyse the risks inherent in TF Bank’s operations
and to set appropriate limits for these risks and ensure that controls are in place. Risks are monitored and controls are performed on an
ongoing basis to ensure limits are not exceeded. TF Bank has a centralised function for independent risk control which reports directly
to the CEO and whose task it is to analyse development of risks and, where required, suggest changes to governing documents and
processes, both for overarching risk management and specific areas.
TF Bank has its own internal capital and liquidity adequacy assessment process (ICAAP/ILAAP) to assess whether the internal capital
is adequate to serve as the basis for current and future operations and to ensure that the amount and composition of own funds is ap-
propriate. The process is a tool that ensures that the Bank clearly and correctly identifies, measures and manages all the risks to which
TF Bank is exposed and makes an assessment of its internal capital adequacy requirements on the basis of this. As part of the process,
TF Bank must have appropriate governing and control functions and risk management systems in place. TF Bank’s ICAAP/ILAAP is
performed at least annually.
In TF Bank, the starting point for ICAAP/ILAAP is risk identification and self-assessment workshops with senior executives. Against the
background of this risk analysis, each individual risk is analysed and management of the risk is document. Reference is made to applica-
ble governing documents and policies. The risks are then quantified on the basis of the method that The Bank deems to be appropriate
for each type of risk. Each risk type is then assessed to establish if additional capital is required to cover the specific risk type according
to Pillar 2. The assessment is based on Pillar 1 capital requirements according to Regulation (EU) No 575/2013 and additional capital is
added where necessary for other risks. The ICAAP/ILAAP is then subjected to stress testing to ensure that Bank’s capital adequacy and
liquidity level can be maintained in stressed market conditions. TF Bank uses forward-looking scenarios based on the Company’s three-
year business plan.
Leverage ratio
The leverage ratio is a non-risk sensitive capital requirement defined in Regulation (EU) no 575/2013 (CRR). The ratio states the amount
of equity in relation to total assets including items that are not recognised in the balance sheet and is calculated by the Tier 1 capital as a
percentage of the total exposure measure.
EBA’s changed method for intangible assets deduction
In December 2020, a change took effect in the method for how intangible assets should be treated in own funds calculation according
to Article 36 of (EU) 575/2013, which gives the possibility of deducting prudently valued software assets from the own funds. According
to the previous method, the book value of intangible assets relating to software assets was deducted in its entirety from the own funds
calculation, however, in the new method only the difference between the book amortisation of the software assets and the value based
on prudent amortisation (three-years amortisation) is deducted from the own funds. The Bank choose to use the new calculation
method starting from 1 January 2021.
64 Annual Report 2021 TF Bank AB (publ)
CAPITAL SITUATION
1
SEK thousand 31 Dec 2021 31 Dec 2020
Common Equity Tier 1 capital (CET1) 1,237,589 973,823
Additional Tier 1 capital (AT1) 200,000 100,000
Tier 2 capital 198,042 245,053
Own funds
2
1,635,631 1,318,876
Risk exposure amount 10,079,383 7,582,576
- of which: credit risk 8,726,933 6,438,797
- of which: credit valuation adjustment 2,339 7,491
- of which: market risk - -
- of which: operational risk 1,350,111 1,136,288
Capital ratios
CET1 capital ratio, % 12.3 12.8
Tier 1 capital ratio, % 14.3 14.2
Total capital ratio, % 16.2 17.4
REGULATORY CAPITAL REQUIREMENTS
1
31 Dec 2021 31 Dec 2020
SEK thousand Amount Percent
3
Amount Percent
3
Capital requirement under pillar 1
CET1 capital requirement 453,572 4.5 341,216 4.5
Tier 1 capital requirement 604,763 6.0 454,955 6.0
Total capital requirement 806,351 8.0 606,606 8.0
Capital requirement under pillar 2
CET1 capital requirement 46,834 0.5 44,696 0.6
Tier 1 capital requirement 62,445 0.6 52,145 0.7
Total capital requirement 83,260 0.8 74,493 1.0
- of which, concentration risk 81,944 0.8 73,294 1.0
- of which, currency risk 1,316 0.0 1,199 0.0
Total capital requirement under pillar 1 and pillar 2
CET1 capital requirement 500,406 5.0 385,912 5.1
Tier 1 capital requirement 667,208 6.6 507,100 6.7
Total capital requirement 889,611 8.8 681,099 9.0
Institution-specific buffer requirement
Total buffer requirement 282,444 2.8 212,312 2.8
- of which, capital conservation buffer requirement 251,985 2.5 189,564 2.5
- of which, countercyclical buffer requirement 30,460 0.3 22,748 0.3
Total capital requirement including buffer requirement
CET1 capital 782,850 7.8 598,224 7.9
Tier 1 capital 949,652 9.4 719,412 9.5
Total capital 1,172,055 11.6 893,411 11.8
Capital available to use as buffer
CET1 capital 737,183 7.3 587,112 7.7
Tier 1 capital 770,381 7.6 565,790 7.5
Total capital 746,020 7.4 637,777 8.4
1
In accordance with the commission implementing regulation (EU) 2021/637 TF Bank AB discloses the information about capital adequacy and other information as
per the template “EU KM1” in page 70.
2
After any regulatory adjustments.
3
Capital requirements expressed as a percentage of the risk exposure amount.
Note 33 cont.
TF Bank AB (publ) Annual Report 2021 65
OWN FUNDS
SEK thousand 31 Dec 2021 31 Dec 2020
CET1 capital
Share capital
107,500 107,500
Other reserves 72,365 62,762
Retained earnings including net profit for the period reviewed by the auditor
1,050,826 813,443
Adjustments to CET1 capital:
- Deduction of foreseeable costs and dividends
1
-21,500 -21,500
- IFRS 9 transitional arrangements
71,257 84,857
- Intangible assets
2
-32,657 -61,762
- Goodwill
-10,202 -11,477
Total CET1 capital 1,237,589 973,823
Additional Tier 1 capital
Perpetual subordinated loan 200,000 100,000
Tier 2 capital
Fixed term subordinated loan 198,042 245,053
Own funds 1,635,631 1,318,876
SPECIFICATION OF RISK EXPOSURE AMOUNT AND CAPITAL REQUIREMENT
31 Dec 2021 31 Dec 2020
SEK thousand
Risk
exposure
amount
Capital
requirement
8 %
Risk
exposure
amount
Capital
requirement
8 %
Credit risk under the standardised approach
Corporate exposures 38,346 3,068 8,927 714
Household exposures 8,012,089 640,967 5,857,782 468,623
Secured by collateral 14,945 1,196 217 17
Exposures in default 390,444 31,236 327,336 26,187
Exposures to institutions with a short-term credit assessment 176,588 14,127 208,994 16,720
Equity exposures 597 48 555 44
Other items 93,924 7,514 34,986 2,799
Total
8,726,933 698,156 6,438,797 515,104
Credit valuation adjustment
Standardised method 2,339 187 7,491 599
Total
2,339 187 7,491 599
Market risk
1
Foreign exchange risk - - - -
Total - - - -
Operational risk
Standardised approach 1,350,111 108,009 1,136,288 90,903
Total
1,350,111 108,009 1,136,288 90,903
Total risk exposure amount and total capital requirement 10,079,383 806,352 7,582,576 606,606
1
Deduction of dividends from own funds has been made in accordance with the Board of Directors’ proposal to the Annual General Meeting.
2
Deduction of software assets in accordance with EBA’s new calculation method for the deduction of intangible assets from 1 January 2021.
3
The capital requirement for foreign exchange risk is calculated in accordance with Article 351 of Regulation (EU) 575/2013.
Note 33 cont.
66 Annual Report 2021 TF Bank AB (publ)
Note 33 cont.
LEVERAGE RATIO
SEK thousand 31 Dec 2021 31 Dec 2020
Tier 1 capital 1,437,589 1,073,823
Leverage ratio exposure 13,751,040 10,517,624
Leverage ratio, % 10.5 10.2
NOTE 34 Pledged assets, contingent liabilities and commitments
SEK thousand 31 Dec 2021 31 Dec 2020
Pledged assets
Restricted bank deposits
1
48,536 33,346
Total 48,536 33,346
SEK thousand 31 Dec 2021 31 Dec 2020
Commitments
Unutilised credit limits 1,974,365 957,332
Future total minimum lease payments for non-cancellable operating leases 18,391 22,733
Total 1,992,756 980,065
According to the Board’s assessment, TF Bank has no contingent liabilities.
NOTE 35 Events after 31 December 2021
The situation in Ukraine and Russia has led to a sharp increase in geopolitical unrest and uncertainty in Europe. The financial market,
which already in the beginning of 2022 showed great volatility with higher long-term interest rates, a depreciated Swedish krona and
increased inflation, now risks being affected further. The long-term effects on the outside world and the global economy are impossible
to predict at this point.
NOTE 36 Proposed appropriation of profit or loss
SEK
Tier 1 capital instrument 200,000,000
Retained earnings 773,619,577
Profit for the year 277,206,467
1,250,826,044
The Board proposes:
a dividend of SEK 1.00 per share (21,500,000 shares) 21,500,000
to be carried forward 1,229,326,044
Total 1,250,826,044
Board of Directors’ assessment of the proposed dividend
The proposed dividend will reduce the leverage ratio to 10.52 %. Against the background that the Company’s operations remain profitable,
the leverage ratio is at a satisfactory level. Liquidity risk is expected to remain significantly above the level set out in the Company’s policy
for management of liquidity risk. Consequently, the Board’s view is that the proposed dividend will not prevent the Company from fulfilling
its obligations in the short and long term, nor from completing any necessary investments. The proposed dividend is therefore justifiable
pursuant to what is stated in the Swedish Companies Act, Chapter 17, Section 3, paragraphs 2-3.
1
Restricted bank deposits refers to reserve requirements at central banks in Estonia, Finland, Latvia and Poland.
TF Bank AB (publ) Annual Report 2021 67
KEY FIGURES
1
Parent company Parent company
SEK thousand 2021 2020 2019 2018 2017
Income statement
Operating income 1,055,287 876,070 530,399 501,111 437,568
Operating expenses -442,165 -340,755 -201,268 -168,208 -140,177
Net loan losses -260,564 -272,676 -145,770 -124,940 -121,579
Operating profit 352,558 262,639 183,361 207,963 175,812
Profit for the year 277,206 202,719 161,748 182,994 150,373
Balance sheet
Loans to the public 10,872,285 7,922,448 4,305,139 3,077,158 2,252,638
Deposit from the public 11,504,749 8,714,032 5,136,820 4,061,396 3,017,287
Key figures
CET1 capital ratio, % 12.3 12.8 14.5 15.3 16.9
Tier 1 capital ratio, % 14.3 14.2 16.5 17.8 16.9
Total capital ratio, % 16.2 17.4 20.4 20.4 20.4
Employees (FTE) 236 187 114 93 78
1
Comparative figures for 2017-2019 relates to data for the Parent Company TF Bank AB which has been disclosed in previous annual reports. Net loan losses for 2017
are reported according to IAS 39.
See separate section with definitions and reconciliation tables, page 68-69.
FIVE-YEAR OVERVIEW
68 Annual Report 2021 TF Bank AB (publ)
TF Bank uses Alternative Performance Measures that are not defined in the applicable financial reporting framework
(IFRS). The Alternative Performance Measures are used to increase understanding of the Banks financial performance
among users of the financial statements. Alternative Performance Measures may be calculated in different ways and do
not need to be comparable with similar key ratios used by other companies. TF Bank definitions of Alternative Perfor-
mance Measures are shown below.
ADJUSTED EARNINGS PER SHARE
Adjusted net profit for the year attributable to the
shareholders of the parent company divided by the
average number of outstanding shares.
ADJUSTED OPERATING PROFIT
Operating profit for the year excluding items affect-
ing comparability.
ADJUSTED RETURN ON ASSETS
Adjusted net profit for the year attributable to the
shareholders of the parent company divided by aver-
age total assets.
ADJUSTED RETURN ON EQUITY
1
Adjusted net profit for the year attributable to the
shareholders of the parent company divided by av-
erage equity attributable to the shareholders of the
parent company. Rolling 12 months.
ADJUSTED RETURN ON LOANS TO THE PUBLIC
1
Adjusted net profit for the year attributable to the
shareholders of the parent company divided by aver-
age lending to the public. Rolling 12 months.
CET1 CAPITAL RATIO
CET1 capital as a percentage of total risk exposure
amount.
COST/INCOME RATIO
Operating expenses divided by operating income.
EARNINGS PER SHARE
Net profit for the year attributable to the sharehold-
ers of the parent company divided by the average
number of outstanding shares.
EMPLOYEES (FTE)
Average number of full-time employees, including
employees on parental leave.
EQUITY RATIO
Total equity as a percentage of total assets.
ITEMS AFFECTING COMPARABILITY
Items affecting comparability in 2018 were attribut-
able to reclassification of customer balances with
inactive status that have arisen before 2018.
LEVERAGE RATIO
Tier 1 capital as a percentage of total assets includ-
ing off-balance sheet items.
NET LOAN LOSS RATIO
1
Net loan losses divided by average loans to the public.
NEW LENDING
New loans (the cash flow) in the period. For Ecom-
merce Solutions the amount is reduced by product
returns.
OPERATING INCOME MARGIN
1
Total operating income divided by average loans to
the public.
RETURN ON ASSETS
Net profit for the year attributable to the sharehold-
ers of the parent company divided by average total
assets.
RETURN ON EQUITY
1
Net profit for the year attributable to the share-
holders of the parent company as a percentage of
equity attributable to the shareholders of the parent
company.
RETURN ON LOANS TO THE PUBLIC
1
Net profit for the year attributable to the sharehold-
ers of the parent company divided by average loans
to the public.
TIER 1 CAPITAL RATIO
Tier 1 capital, i.e., CET1 capital and Additional Tier 1
capital, as a percentage of total risk exposure amount.
TOTAL CAPITAL RATIO
Own funds as a percentage of the total risk exposure
amount.
1
From 2021, the denominator in the key figure is calculated as the year’s opening balance plus closing balance, divided by two. The key figure was previously presented
based on rolling 12 months. The change has been implemented to increase clarity regarding the current period’s financial development and to follow the practice
that has been developed by comparable banks listed on Nasdaq Stockholm. The comparative figures in this report have been restated according to the new presenta-
tion format.
DEFINITIONS
TF Bank AB (publ) Annual Report 2021 69
KEY FIGURES
1
Parent company Group
SEK thousand 2021 2020 2019 2018 2017
Income statement
Earnings per share, SEK 12.55 9.11 10.01 8.75 7.04
Net profit for the year attributable to the shareholder's of
the Parent Company 269,875 195,769 215,160 188,126 151,459
Average number of outstanding shares, thousands 21,500 21,500 21,500 21,500 21,500
Key figures
2
Operating income margin, % 11.2 12.2 14.0 16.5 18.1
Total operating income 1,055,287 876,070 768,864 627,641 511,570
Average loans to the public
3
9,397,367 7,209,114 5,472,503 3,802,757 2,822,786
Net loan loss ratio, % 2.8 3.8 3.4 4.0 4.6
Net loan losses 260,564 272,676 188,634 150,272 129,343
Average loans to the public
3
9,397,367 7,209,114 5,472,503 3,802,757 2,822,786
Cost/Income ratio, % 41.9 38.9 37.8 39.4 37.0
Total operating expenses 442,165 340,755 290,875 247,536 189,289
Total operating income 1,055,287 876,070 768,864 627,641 511,570
Return on equity, % 24.4 22.0 30.3 33.8 30.4
Net profit for the year attributable to the shareholder's of
the Parent Company 269,875 195,769 215,160 188,126 151,459
Average equity attributable to the shareholder's of the
Parent Company
3
1,107,198 889,387 710,858 556,020 498,830
Return on loans to the public, % 2.9 2.7 3.9 4.9 5.4
Net profit for the year attributable to the shareholder's of
the Parent Company 269,875 195,769 215,160 188,126 151,459
Average loans to the public
3
9,397,367 7,209,114 5,472,503 3,802,757 2,822,786
Return on assets, % 2.3 2.1 3.0 3.6 4.1
Net profit for the year attributable to the shareholder's of
the Parent Company 269,875 195,769 215,160 188,126 151,459
Average total assets
3
11,797,131 9,335,847 7,256,168 5,269,319 3,718,338
Adjusted key figures
4
Adjusted earnings per share, SEK 12.55 9.11 10.01 8.01 7.04
Adjusted net profit for the year attributable to the share-
holder's of the Parent Company 277,206 195,769 215,160 172,296 151,459
Average number of outstanding shares, thousands 21,500 21,500 21,500 21,500 21,500
Adjusted return on equity, % 24.4 22.0 30.3 31.0 30.4
Net profit for the year attributable to the shareholder's of
the Parent Company 277,206 195,769 215,160 172,296 151,459
Average equity attributable to the shareholder's of the
Parent Company
3
1,107,198 889,387 710,858 556,020 498,830
Adjusted return on loans to the public, % 2.9 2.7 3.9 4.5 5.4
Net profit for the year attributable to the shareholder's of
the Parent Company 277,206 195,769 215,160 172,296 151,459
Average loans to the public
3
9,397,367 7,209,114 5,472,503 3,802,757 2,822,786
Adjusted return on assets, % 2.3 2.1 3.0 3.3 4.1
Net profit for the year attributable to the shareholder's of
the Parent Company 277,206 195,769 215,160 172,296 151,459
Average total assets
3
11,797,131 9,335,847 7,256,168 5,269,319 3,718,338
1
In order for the five-year overview to reflect a true and fair view, comparative figures for 2017-2019 relates to the Group with TF Bank AB as Parent Company.
2
Calculation of capital ratios is shown in Note 33
3
The average has been calculated as opening balans plus closing balance, divided by two. In order for the key figures in 2020 to reflect a true and fair view, the
Group’s opening balance for year 2020 has been used.
4
Adjusted for items affecting comparability in 2018 that comprises reclassification of customer balances with inactive status that arose before 2018.
RECONCILIATION TABLES
70 Annual Report 2021 TF Bank AB (publ)
REGULATORY KEY METRICS
TEMPLATE ”EU KM1 – KEY METRICS TEMPLATE” IS DISCLOSED BELOW AS PER THE TECHNICAL STANDARDS IN THE
COMMISSION IMPLEMENTING REGULATION 2021/637.
SEK thousand 31 Dec 2021 31 Dec 2020
Available own funds
1 Common Equity Tier 1 capital (CET1) 1,237,589 973,823
2 Tier 1 capital 200,000 100,000
3 Total capital 198,042 245,053
Risk-weighted exposure amount
4 Total risk exposure amount 10,079,383 7,582,576
Capital ratios (% of risk-weighted exposure amount)
5 Common Equity Tier 1 ratio, % 12.3 12.8
6 Tier 1 ratio, % 14.3 14.2
7 Total capital ratio, % 16.2 17.4
Additional own funds requirements to address risks other than the risk of excessive leverage
(% of risk-weighted exposure amount)
EU 7a Additional own funds requirements to address risks other than the risk of excessive leverage, % 0.8 1.0
EU 7b - of which, to be made up of CET1 capital, % 0.5 0.6
EU 7c - of which, to be made up of Tier 1 capital, % 0.6 0.7
EU 7d Total SREP own funds requirements, % 8.8 9.0
Combined buffer and overall capital requirement (% of risk-weighted exposure amount)
8 Capital conservation buffer, % 2.5 2.5
EU 8a
Conservation buffer due to macro-prudential or systemic risk identified at the level of a Member
State, % N/A N/A
9 Institution specific countercyclical capital buffer, % 0.3 0.3
EU 9a Systemic risk buffer, % N/A N/A
10 Global Systemically Important Institution buffer, % N/A N/A
EU 10a Other Systemically Important Institution buffer, % N/A N/A
11 Combined buffer requirement, % 2.8 2.8
EU 11a Overall capital requirements, % 11.6 11.8
12 CET1 available after meeting the total SREP own funds requirements, % 7.3 7.7
Leverage ratio
13 Total exposure measure 13,751,040 10,517,624
14 Leverage ratio, % 10.5 10.2
Additional own funds requirements to address risks of excessive leverage (% of leverage
ratio total exposure amount)
EU 14a Additional own funds requirements to address the risk of excessive leverage, % N/A N/A
EU 14b - of which, to be made up of CET1 capital, % N/A N/A
EU 14c Total SREP leverage ratio requirements, % 3.0 3.0
Leverage ratio buffer and overall leverage ratio requirement (% of total exposure measure)
EU 14d Total SREP leverage ratio requirements, % N/A N/A
EU 14e Overall leverage ratio requirements, % 3.0 3.0
Liquidity Coverage Ratio
15 Total high-quality liquid assets (Weighted value – average) 1,537,966 1,131,705
EU 16a Cash outflows – Total weighted value 812,403 686,291
EU 16b Cash inflows – Total weighted value 376,288 482,853
16 Total net cash outflows (adjusted value) 436,115 203,438
17 Liquidity coverage ratio, % 353 556
Net Stable Funding Ratio
18 Total available stable funding 12,111,551 9,288,295
19 Total required stable funding 9,460,775 6,946,774
20 NSFR ratio, % 128 134
TF Bank AB (publ) Annual Report 2021 71
The Board of Directors and CEO certify that the annual report has been prepared in accordance with generally
accepted accounting principles in Sweden and in accordance with the International Financial Reporting Stand-
ards (IFRS/IAS), as adopted by EU. The annual report provides a true and fair presentation of the Companys
financial position and result and the Directors Report provides a fair overview of the development of the
operations, financial position and results of the Company and describes material risks and uncertainties that the
Company faces.
Borås, 17 March 2022
John Brehmer
Chairman
Mari Thjømøe Bertil Larsson
Charlotta Björnberg- Paul Michael Lindengren Sara Mindus
Mattias Carlsson
CEO
We submitted our Auditors Report on 17 March 2022.
KPMG AB
Dan Beitner
Authorised Public Accountant
Auditor in Charge
ASSURANCE BY THE BOARD OF DIRECTORS
AND THE CEO
72 Annual Report 2021 TF Bank AB (publ)
To the general meeting of the shareholders of
TF Bank AB (publ), corp. id 556158-1041
REPORT ON THE ANNUAL ACCOUNTS
Opinions
We have audited the annual accounts of TF Bank AB
(publ) for the year 2021, except for the corporate gover-
nance statement on pages 77-87 and the sustainability
report on pages 89-99. The annual accounts of the
company are included on pages 11-71 in this document.
In our opinion, the annual accounts have been prepa-
red in accordance with the Annual Accounts Act for
Credit Institutions and Securities Companies, and pre-
sent fairly, in all material respects, the financial position
of TF Bank AB (publ) as of 31 December 2021 and its
financial performance and cash flow for the year then
ended in accordance with the Annual Accounts Act for
Credit Institutions and Securities Companies. Our opini-
ons do not cover the corporate governance statement
on pages 77-87 and sustainability report on pages
89-99. The statutory administration report is consistent
with the other parts of the annual accounts.
We therefore recommend that the general meeting
of shareholders adopts the income statement and
balance sheet.
Our opinions in this report on the the annual accounts
are consistent with the content of the additional report
that has been submitted to the audit committee in
accordance with the Audit Regulation (537/2014)
Article 11.
Basis for Opinions
We conducted our audit in accordance with Inter-
national Standards on Auditing (ISA) and generally
accepted auditing standards in Sweden. Our respon-
sibilities under those standards are further descri-
bed in the Auditors Responsibilities section. We are
independent of TF Bank AB (publ) in accordance with
professional ethics for accountants in Sweden and
have otherwise fulfilled our ethical responsibilities in
accordance with these requirements.This includes
that, based on the best of our knowledge and belief,
no prohibited services referred to in the Audit Regu-
lation (537/2014) Article 5.1 have been provided to
the audited company or, where applicable, its parent
company or its controlled companies within the EU.
We believe that the audit evidence we have obtained
is sufficient and appropriate to provide a basis for our
opinions.
Other Matter
The audit of the annual accounts for year 2020 was
performed by another auditor who submitted an
auditor´s report dated 18 March 2021, with unmodified
opinions in the Report on the annual accounts.
Key audit matters
Key audit matters of the audit are those matters that,
in our professional judgment, were of most significan-
ce in our audit of the annual accounts of the current
period. These matters were addressed in the context
of our audit of, and in forming our opinion thereon, the
annual accounts as a whole, but we do not provide a
separate opinion on these matters.
Provisions for loan losses
See Note 17 and accounting principles on pages 29-33
in the annual account for detailed information and
description of the matter.
Description of key audit
matter
Response in the audit
TF Bank AB (publ)’s lending
comprises of non collateral lo-
ans to private individuals. Loans
are granted in several countries
through the Companys’ three
business segments Consumer
Lending, Ecommerce Solutions
and Credit Cards. The entity’s
loans to the public amounted to
SEK 10,872 (7,922) million on 31
December 2021, corresponding
to 81 (78) % of the entity’s total
assets. The entity’s reserves for
loan losses in the loan portfolio
amounted to SEK 485 (393)
million.
The reserves for loan losses
in the entity’s loan portfolio
correspond to corporate ma-
nagement’s best estimate of
potentially occurring losses in
the loan portfolio as per the ba-
lance-sheet date. For the entity
there are complex calculations
including critical judgements
and estimates that are being
made by management regar-
ding the provisions for loan
losses. This is the reason to why
we believe that this is a key
audit matter.
We have tested the entity’s key
controls in the lending process,
including credit decisions,
credit examinations, rating
classifications and loan loss
provisions.
Controls tested included both
manual controls and automatic
controls in the Application sys-
tem. We also tested general IT
controls including authorisation
Management for the relevant
systems.
We have assessed the entity’s
interpretation of the IFRS 9
accounting standard in order to
see that they have interpreted
it in a reasonable way. We have
tested the entity’s key controls
related to the loan loss provi-
sion process. We have also te-
sted samples of the indata that
goes into the entity’s models
and the reasonableness of the
calculations ans assumptions
being made by the entity’s ma-
nagement when computing the
size of the loan loss provision.
In our audit we have used our
own credit modelling experts
to assist us in the various audit
procedures that we have per-
formed.
In addition we have assessed
that the information presented
in the annual report regarding
the provisions for loan losses
include enough information to
provide the reader an under-
standing of the entity’s estima-
tes in this area.
Other Information than the annual accounts
This document also contains other information than
the annual accounts and is found on pages 1-10 and
101-104. The Board of Directors and the Managing
Director are responsible for this other information.
AUDITOR’S REPORT
TF Bank AB (publ) Annual Report 2021 73
Our opinion on the annual accounts does not cover
this other information and we do not express any
form of assurance conclusion regarding this other
information.
In connection with our audit of the annual accounts, our
responsibility is to read the information identified above
and consider whether the information is materially
inconsistent with the annual accounts. In this procedure
we also take into account our knowledge otherwise
obtained in the audit and assess whether the informa-
tion otherwise appears to be materially misstated.
If we, based on the work performed concerning this
information, conclude that there is a material missta-
tement of this other information, we are required to re-
port that fact. We have nothing to report in this regard.
Responsibilities of the Board of Directors and the
Managing Director
The Board of Directors and the Managing Director are
responsible for the preparation of the annual accounts
and that they give a fair presentation in accordance
with the Annual Accounts Act for Credit Institutions and
Securities Companies. The Board of Directors and the
Managing Director are also responsible for such inter-
nal control as they determine is necessary to enable
the preparation of annual accounts that are free from
material misstatement, whether due to fraud or error.
In preparing the annual accounts The Board of
Directors and the Managing Director are responsible
for the assessment of the companys ability to conti-
nue as a going concern. They disclose, as applicable,
matters related to going concern and using the going
concern basis of accounting. The going concern basis
of accounting is however not applied if the Board of
Directors and the Managing Director intend to liqui-
date the company, to cease operations, or has no
realistic alternative but to do so.
The Audit Committee shall, without prejudice to
the Board of Directors responsibilities and tasks in
general, among other things oversee the companys
financial reporting process.
Auditors responsibility
Our objectives are to obtain reasonable assurance
about whether the annual accounts as a whole are free
from material misstatement, whether due to fraud or
error, and to issue an auditors report that includes our
opinions. Reasonable assurance is a high level of assu-
rance, but is not a guarantee that an audit conducted in
accordance with ISAs and generally accepted auditing
standards in Sweden will always detect a material
misstatement when it exists. Misstatements can arise
from fraud or error and are considered material if, indi-
vidually or in the aggregate, they could reasonably be
expected to influence the economic decisions of users
taken on the basis of these annual accounts.
As part of an audit in accordance with ISAs, we exer-
cise professional judgment and maintain professional
scepticism throughout the audit. We also:
Identify and assess the risks of material missta-
tement of the annual accounts, whether due to
fraud or error, design and perform audit proce-
dures responsive to those risks, and obtain audit
evidence that is sufficient and appropriate to
provide a basis for our opinions. The risk of not
detecting a material misstatement resulting from
fraud is higher than for one resulting from error,
as fraud may involve collusion, forgery, intentional
omissions, misrepresentations, or the override of
internal control.
Obtain an understanding of the companys
internal control relevant to our audit in order to
design audit procedures that are appropriate in
the circumstances, but not for the purpose of
expressing an opinion on the effectiveness of the
companys internal control.
Evaluate the appropriateness of accounting poli-
cies used and the reasonableness of accounting
estimates and related disclosures made by the
Board of Directors and the Managing Director.
Conclude on the appropriateness of the Board of
Directors’ and the Managing Directors, use of the
going concern basis of accounting in preparing the
annual accounts. We also draw a conclusion, ba-
sed on the audit evidence obtained, as to whether
any material uncertainty exists related to events or
conditions that may cast significant doubt on the
companys ability to continue as a going concern.
If we conclude that a material uncertainty exists,
we are required to draw attention in our auditors
report to the related disclosures in the annual
accounts or, if such disclosures are inadequate, to
modify our opinion about the annual accounts. Our
conclusions are based on the audit evidence obtai-
ned up to the date of our auditors report. However,
future events or conditions may cause the compa-
ny to cease to continue as a going concern.
Evaluate the overall presentation, structure and con-
tent of the annual accounts, including the disclosu-
res, and whether the annual accounts represent the
underlying transactions and events in a manner that
achieves fair presentation.
We must inform the Board of Directors of, among
other matters, the planned scope and timing of
the audit. We must also inform of significant audit
findings during our audit, including any significant
deficiencies in internal control that we identified.
We must also provide the Board of Directors with
a statement that we have complied with relevant
ethical requirements regarding independence, and
74 Annual Report 2021 TF Bank AB (publ)
to communicate with them all relationships and other
matters that may reasonably be thought to bear on
our independence, and where applicable, measures
that have been taken to eliminate the threats or rela-
ted safeguards.
From the matters communicated with the Board of
Directors, we determine those matters that were of
most significance in the audit of the annual accounts
and consolidated accounts, including the most
important assessed risks for material misstatement,
and are therefore the key audit matters. We describe
these matters in the auditors report unless law or
regulation precludes disclosure about the matter.
REPORT ON OTHER LEGAL AND REGULATORY
REQUIREMENTS
Auditors audit of the administration and the pro-
posed appropriations of profit or loss
Opinions
In addition to our audit of the annual accounts, we
have also audited the administration of the Board of
Directors and the Managing Director of TF Bank AB
(publ) for the year 2021 and the proposed appropria-
tions of the companys profit or loss.
We recommend to the general meeting of sharehol-
ders that the profit be appropriated in accordance
with the proposal in the statutory administration report
and that the members of the Board of Directors and
the Managing Director be discharged from liability for
the financial year.
Basis for Opinions
We conducted the audit in accordance with generally
accepted auditing standards in Sweden. Our respon-
sibilities under those standards are further descri-
bed in the Auditors Responsibilities section. We are
independent of TF Bank AB (publ) in accordance with
professional ethics for accountants in Sweden and
have otherwise fulfilled our ethical responsibilities in
accordance with these requirements.
We believe that the audit evidence we have obtained
is sufficient and appropriate to provide a basis for our
opinions.
Responsibilities of the Board of Directors and the
Managing Director
The Board of Directors is responsible for the proposal
for appropriations of the companys profit or loss. At the
proposal of a dividend, this includes an assessment
of whether the dividend is justifiable considering the
requirements which the companys type of operations,
size and risks place on the size of the companys equity,
consolidation requirements, liquidity and position in
general.
The Board of Directors is responsible for the companys
organization and the administration of the companys
affairs. This includes among other things continuous
assessment of the companys financial situation and
ensuring that the companys organization is designed
so that the accounting, management of assets and the
companys financial affairs otherwise are controlled in a
reassuring manner.
The Managing Director shall manage the ongoing
administration according to the Board of Directors
guidelines and instructions and among other matters
take measures that are necessary to fulfill the compa-
nys accounting in accordance with law and handle the
management of assets in a reassuring manner.
Auditors responsibility
Our objective concerning the audit of the administra-
tion, and thereby our opinion about discharge from
liability, is to obtain audit evidence to assess with a
reasonable degree of assurance whether any member
of the Board of Directors or the Managing Director in
any material respect:
has undertaken any action or been guilty of any
omission which can give rise to liability to the
company, or
in any other way has acted in contravention of
the Companies Act, the Banking and Financing
Business Act, the Annual Accounts Act for Credit
Institutions and Securities Companies or the
Articles of Association.
Our objective concerning the audit of the proposed
appropriations of the companys profit or loss, and the-
reby our opinion about this, is to assess with reasonable
degree of assurance whether the proposal is in accor-
dance with the Companies Act.
Reasonable assurance is a high level of assurance, but
is not a guarantee that an audit conducted in accor-
dance with generally accepted auditing standards in
Sweden will always detect actions or omissions that
can give rise to liability to the company, or that the pro-
posed appropriations of the companys profit or loss are
not in accordance with the Companies Act.
As part of an audit in accordance with generally accep-
ted auditing standards in Sweden, we exercise profes-
sional judgment and maintain professional scepticism
throughout the audit. The examination of the adminis-
tration and the proposed appropriations of the compa-
nys profit or loss is based primarily on the audit of the
accounts. Additional audit procedures performed are
based on our professional judgment with starting point
in risk and materiality. This means that we focus the ex-
amination on such actions, areas and relationships that
are material for the operations and where deviations
and violations would have particular importance for the
companys situation. We examine and test decisions
undertaken, support for decisions, actions taken and
other circumstances that are relevant to our opinion
concerning discharge from liability. As a basis for our
TF Bank AB (publ) Annual Report 2021 75
opinion on the Board of Directors’ proposed appropri-
ations of the companys profit or loss we examined the
Board of Directors’ reasoned statement and a selection
of supporting evidence in order to be able to assess
whether the proposal is in accordance with the Com-
panies Act.
The auditors examination of the Esef report
Opinion
In addition to our audit of the annual accounts , we
have also examined that the Board of Directors and the
Managing Director have prepared the annual accounts
in a format that enables uniform electronic reporting
(the Esef report) pursuant to Chapter 16, Section 4(a) of
the Swedish Securities Market Act (2007:528) for
TF Bank AB (publ) for year 2021.
Our examination and our opinion relate only to the
statutory requirements.
In our opinion, the Esef report NxthWnQLbDWCmt0=
has been prepared in a format that, in all material
respects, enables uniform electronic reporting.
Basis for opinion
We have performed the examination in accordance
with FARs recommendation RevR 18 Examination of
the Esef report. Our responsibility under this recom-
mendation is described in more detail in the Auditors
responsibility section. We are independent of TF Bank
AB (publ) in accordance with professional ethics for
accountants in Sweden and have otherwise fulfilled
our ethical responsibilities in accordance with these
requirements.
We believe that the evidence we have obtained is
sufficient and appropriate to provide a basis for our
opinion.
Responsibilities of the Board of Directors and the
Managing Director
The Board of Directors and the Managing Director are
responsible for the preparation of the Esef report in
accordance with the Chapter 16, Section 4(a) of the
Swedish Securities Market Act (2007:528), and for such
internal control that the Board of Directors and the Ma-
naging Director determine is necessary to prepare the
Esef report without material misstatements, whether
due to fraud or error.
76 Annual Report 2021 TF Bank AB (publ)
Auditors responsibility
Our responsibility is to obtain reasonable assurance whether the Esef report is in all material respects prepared in
a format that meets the requirements of Chapter 16, Section 4(a) of the Swedish Securities Market Act (2007:528),
based on the procedures performed.
RevR 18 requires us to plan and execute procedures to achieve reasonable assurance that the Esef report is prepa-
red in a format that meets these requirements.
Reasonable assurance is a high level of assurance, but it is not a guarantee that an engagement carried out accor-
ding to RevR 18 and generally accepted auditing standards in Sweden will always detect a material misstatement
when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in aggrega-
te, they could reasonably be expected to influence the economic decisions of users taken on the basis of the Esef
report.
The audit firm applies ISQC 1 Quality Control for Firms that Perform Audits and Reviews of Financial Statements,
and other Assurance and Related Services Engagements and accordingly maintains a comprehensive system of
quality control, including documented policies and procedures regarding compliance with professional ethical
requirements, professional standards and legal and regulatory requirements.
The examination involves obtaining evidence, through various procedures, that the Esef report has been prepared
in a format that enables uniform electronic reporting of the annual accounts. The procedures selected depend on
the auditors judgment, including the assessment of the risks of material misstatement in the report, whether due
to fraud or error. In carrying out this risk assessment, and in order to design procedures that are appropriate in the
circumstances, the auditor considers those elements of internal control that are relevant to the preparation of the
Esef report by the Board of Directors and the Managing Director, but not for the purpose of expressing an opinion
on the effectiveness of those internal controls. The examination also includes an evaluation of the appropriateness
and reasonableness of the assumptions made by the Board of Directors and the Managing Director.
The procedures mainly include a technical validation of the Esef report, i.e. if the file containing the Esef report me-
ets the technical specification set out in the Commissions Delegated Regulation (EU) 2019/815 and a reconciliation
of the Esef report with the audited annual accounts.
KPMG AB, Box 382, 101 27, Stockholm, was appointed auditor of TF Bank AB (publ) by the general meeting of the
shareholders on the 4 May 2021. KPMG AB or auditors operating at KPMG AB have been the companys auditor
since 2021.
Stockholm 17 March 2022
KPMG AB
Dan Beitner
Authorised Public Accountant
Auditor in Charge
TF Bank AB (publ) Annual Report 2021 77TF Bank AB (publ) • Annual Report 2021 • 77
CORPORATE GOVERNANCE REPORT
78 Annual Report 2021 TF Bank AB (publ)
TF Bank AB (publ), corporate identity number 556158-1041
INTRODUCTION
TF Bank AB is domiciled in Borås and is authorised
by the Swedish Financial Supervisory Authority to
conduct banking operations in Sweden, and also in
Norway, Finland, Estonia, Latvia and Poland via bank
branches. In addition, TF Bank conducts cross-border
activities in Denmark, Lithuania, Germany and Austria
in accordance with the Swedish Banking and Financ-
ing Business Act. The Bank also has four small service
subsidiaries: TFB Service UAB, TFB Service SIA och
TFB Service GmbH and TFB Service AB. The shares in
TF Bank AB have been listed on Nasdaq Stockholms
main market since 14 June 2016.
TF Bank conducts banking operations and is under
the supervision of the Swedish Financial Supervisory
Authority. TF Bank complies with several laws and
regulations pertaining to good corporate governance
and control of the business, such as the Swedish
Banking and Financing Business Act (2004:297),
the Consumer Credit Act (2010:1846), the Swedish
Companies Act (2005:551), the Annual Accounts Act
(1995:1554), Act (1995:1559) on Annual Accounts in
Credit Institutions and Securities Companies Act, the
Swedish Corporate Governance Code (“the Code”),
Nasdaqs rulebook for issuers and International
Financial Reporting Standards. TF Bank also adheres
to a number of regulations and general guidelines
issues by the Swedish Financial Supervisory and the
European Banking Authority (EBA). TF Bank has pre-
pared this Corporate Governance Report in accord-
ance with the Annual Accounts Act and the Code.
OWNERSHIP
Ownership structure 31 December 2021:
Owner
Number
of shares
Share of
equity, %
1 TFB Holding AB 6,517,375 30.31
2 Tiberon AB 3,239,291 15.07
3 Erik Selin Fastigheter AB 2,703,525 12.57
4 Proventus Aktiebolag 1,109,300 5.16
5 Jack Weil 900,200 4.19
6 Nordnet Pensionsförsäkringar AB 736,745 3.43
7 Nordea Nordic Small Cap Fund 510,264 2.37
8 Merizole Holding LTD 507,495 2.36
9 Carnegie Micro Cap 388,009 1.80
10 Avanza Pension 299,971 1.40
11 Skandia Småbolag Sverige 275,000 1.28
12 Pareto Investment Fund 237,000 1.10
13 Futur Pension 217,671 1.01
14 BNY Mellon NA 197,197 0.92
15 Ålandsbanken AB 190,390 0.89
16 CBLDN-EQ Nordic Small Cap Fund 170,000 0.79
17 Anders Klein 165,000 0.77
18 Six Sis AG 159,433 0.74
19 AB Monarda 156,000 0.73
20 Mattias Carlsson 154,432 0.72
Other shareholders 2,665,702 12.39
Total 21,500,000 100.00
Source: Euroclear
The largest owner, TFB Holding AB, with a total holding
of 30.31 % as at 31 December 2021, is represented on
the Nomination Committee through Paul Källenius.
CORPORATE GOVERNANCE REPORT
TF Bank AB (publ) Annual Report 2021 79
CORPORATE GOVERNANCE AND RISK MANAGEMENT IN TF BANK
IT
Internal Audit
Chief
Compliance
Officer
CEO
1
CISO
Operations
Finance
TF Bank AB Board of Directors
AML
DPO
Dep CEO
CFO/IR
1
Head of
Credits
Head of
Ecommerce
Solutions
Deposit
Credit
analysis
Credit
Workflow
COO/Head of
Consumer
Lending
1
Finland
Baltics
Norway
Sweden
Poland
Austria
3rd line of
defense
2rd line of
defense
1st line of
defense
Annual General MeetingExternal Audit
Head of
Credit Cards
Germany
Norway
Finland
Baltics
Norway
Sweden
Poland
Denmark
Chief Risk
Officer
1
Part of executive management.
80 Annual Report 2021 TF Bank AB (publ)
COMPANY STRUCTURE
List of companies included in consolidation for accounting and supervisory purposes:
Parent Company Subsidiaries Corporate
identity
number
Interest Consolidation
(supervisory/consolidation)
TF Bank AB 556158-1041
TFB Service SIA 40203015782 100% Full/full
TFB Service UAB 304785170 100% Full/full
TFB Service GmbH HRB 208869 B 100% Full/full
TFB Service AB 559310-4697 100% Full/full
ARTICLES OF ASSOCIATION
The Articles of Association are adopted by the AGM
and contain mandatory information on the basic nature
of TF Banks operations. The Articles of Association,
which are available on the Companys website
www.tfbankgroup.com, set out, inter alia, the kind of
business to be conducted by the Company, the limits
for the share capital, share classes and number of votes
per share, as well as the number of Board members.
The Articles of Association do not contain any provi-
sions on the appointment or dismissal of Board mem-
bers or on amendments to the Articles of Association.
GENERAL MEETING OF SHAREHOLDERS
TF Banks shareholders can exercise their decision-mak-
ing rights at the General Meeting of Shareholders.
According to the Swedish CompaniesAct, the General
Meeting is the Companys highest decision-making
body, which takes decisions on such issues as amend-
ments to the Articles of Association, discharge from
liability, adoption of balance sheets and income state-
ments, dividends, election of board members, auditors
and fees to board members and auditors. The Compa-
nies Act and Articles of Association contain rules govern-
ing the General Meeting and what this should include.
Branch Finland
TF Bank AB
Branch Norway
TFB Service SIA TFB Service UAB
TFB Service
GmbH
Branch Poland
TFB Service AB
Branch Estonia Branch Latvia
Annual General Meeting 2021
The 2021 Annual General Meeting (AGM) was held
on 4 May 2021. Due to the Covid-19-pandemic and
the restrictions that had been introduced to limit the
spread of infection, the AGM was conducted by postal
voting in advance, without physical participation. The
AGM resolved in accordance with all proposals of the
Board and the Nomination Committee. Among other
resolutions, the AGM resolved on a dividend of 21,500
TSEK, corresponding to SEK 1.00 per share. It was fur-
ther resolved that 891,943 TSEK should be balanced
into new accounts. CEO and the Board of Directors
were discharged from liability for the fiscal year 2020.
The AGM resolved, for the period up to the end of the
next AGM, to re-elect John Brehmer, Bertil Larsson, Sara
Mindus, Charlotta Björnberg-Paul and Mari Thjømøe,
as well as new election of Michael Lindengren as
members of the Board of Directors. Tone Bjørnov left
the Board of Directors. John Brehmer was elected
as Chairman of the Board. The AGM resolved on the
new-election of KPMG AB as the registered auditing
firm, with Authorised Public Accountant Dan Beitner
as auditor‐in‐charge, for the period until the end of
the next AGM.
TF Bank AB (publ) Annual Report 2021 81
The Nomination Committee shall apply Regulation
4.1 of the Code for the preparation of a proposal for
the Board of Directors, in order to achieve a balanced
Board composition in terms of broad range of qualifi-
cations.
The Nomination Committee ahead of the AGM in 2021
comprises:
Paul Källenius, representing TFB Holding AB
Erik Selin, representing Erik Selin Fastigheter AB
Jonas Weil, representing Proventus Aktiebolag
Paul Källenius has been appointed Chairman of the
Nomination Committee
Tiberon AB declined to be represented in the Nomi-
nation Committee. However, Tiberon ABs board mem-
ber John Brehmer is a member of the Nomination
Committee in his capacity as Chairman of TF Bank.
The composition of the Nomination Committee was
disclosed through a press release and on the Companys
website on 27 October 2021.
BOARD OF DIRECTORS
The Board of Directors has the ultimate responsi-
bility for TF Banks organisation and management.
In addition, the Board shall supervise the CEO and
ensure that TF Banks financial position is examined
in a satisfactory manner. The decisions taken by the
Board should seek to promote shareholders’ interests
with respect to value generation and returns. The
Boards duties and working methods are governed by
the Companies Act, the Articles of Association and the
Boards Rules of Procedure (see below). The duties
and work of the Board of TF Bank as a regulated com-
pany are also governed by the Banking and Financing
Business Act.
The responsibilities and duties of the Board of Direc-
tors include establishing objectives and strategies
for the Companys operations, striving to ensure that
the organisation and operations of the Companys
business are characterised by internal governance
and control, preparing internal regulations on risk
management and risk control and regularly following
up compliance, ensuring that there is an audit func-
tion and monitoring the Companys financial position.
Furthermore, it is the task of the Board of Directors to
appoint the CEO, adopt instructions for the CEOs work
and monitor the outcome of this work. The Board of
Directors receives regular reports from internal and
external auditors and from the CEO and CFO.
The Board of Directors is responsible for considering
TF Banks risk-taking and has established rules for a
resolutions procedure, financial reporting and financ-
ing. There are also guidelines for work in other areas,
The AGM resolved to authorise the Board, on one or
more occasions, to decide on new share issues, with
or without deviation from shareholders’ preferential
rights, until the next AGM. The number of shares is-
sued pursuant to the authorisation may not exceed an
increase of twenty percent of the share capital based
on the share capital of the Company at the time of the
AGM 2021. It was also resolved to authorise the Board
of Directors, to decide on the acquisition and transfer
of own shares on or outside Nasdaq Stockholm or in
accordance with an offer made to all shareholders.
A maximum of so many shares may be acquired that
the Companys holdings, including shares that have
otherwise been acquired and held, will not exceed
five percent of all shares in the Company.
The AGM resolved to adopt a Share programme 2021 in
accordance with the Board of Directors’ proposal. The
programme has a three year duration and means that
senior executives, certain other directors, key persons
and specialists (in aggregate up to 25 persons), condi-
tional upon that that certain terms are met, may receive
up to 62,000 shares in TF Bank provided that they have
acquired a corresponding number of shares.
The AGM resolved to amend the articles of association
in accordance with the board of directors’ proposal,
with the purpose of, i.a., facilitating postal voting at fu-
ture general meetings. The Articles of Association were
also adopted to amendments in laws. . The full Articles
of Association as well as minutes and information
regarding the 2021 AGM are available at
www.tfbankgroup.com.
NOMINATION COMMITTEE
According to a resolution by the 2021 AGM on the
appointment of the Nomination Committee, the three
largest shareholders in terms of voting power who wish
to participate in the Nomination Committee will have the
right to appoint one member each. The member rep-
resenting the largest shareholder should be appointed
Chairman of the Nomination Committee. The members
of the Nomination Committee were appointed on the
basis of the ownership structure as at 31 August 2021.
The Nomination Committee shall prepare proposals in
the following matters to be submitted to the AGM:
Proposal for a Chairman for the general meeting;
Proposal for the Board of Directors;
Proposal for Chairman of the Board;
Proposals for Board fees with the distribution
between the Chairman and other Board members,
and fees for Committee work;
Proposals for auditors; and
Proposal for remuneration to the Companys auditors
82 Annual Report 2021 TF Bank AB (publ)
Board attendance was as follows:
Board member Independent of
major shareholders
Attend-
ance
John Brehmer (Chairman) No 11 of 11
Bertil Larsson Yes 11 of 11
Tone Bjørnov (resigned at the
AGM) Yes 4 of 11
Charlotta Björnberg-Paul Yes 11 of 11
Mari Thjømøe Yes 11 of 11
Sara Mindus Yes 11 of 11
Michael Lindengren (new elected
at the AGM) Yes 7 of 11
CEO Mattias Carlsson and CFO Mikael Meomuttel
participated in all meetings.
Reporting to the Board of Directors and Board
committees
The Board of Directors receives a monthly financial
report, including balance sheet and income state-
ments as well as information on the Companys capital
and liquidity situation. Additionally, the CEO, CFO and
the risk control, compliance and credit risk functions
report directly to the Board of Directors.
The overarching responsibilities of the Board of Direc-
tors cannot be delegated but the Board of Directors
is assisted by three committees: The Remuneration
Committee, the Audit Committee and Risk and
Compliance Committee.
Remuneration Committee
The Remuneration Committee shall meet twice a year
and its main role is to support the Board in its work to
ensure that risks associated with TF Banks remuner-
ation system are measured, managed and reported.
The Remuneration Committee is also responsible
for assisting the Board in establishing standards and
principles for decisions on remuneration of TF Banks
staff and Executive Management and in ensuring that
the remunerations systems are compatible with ap-
plicable laws and regulations. The Board of Directors
decides on remuneration of the CEO, Deputy CEO,
Compliance Officer and Chief Risk Officer following
the preparatory work of the Remuneration Committee.
The Remuneration Committee shall prepare a remu-
neration policy for the Company and present it to the
Board of Directors for approval. At least once a year,
the Board of Directors must adopt a remuneration
policy covering all TF Bank staff in accordance with
the Swedish Financial Supervisory Authoritys regu-
lations on remuneration systems in credit institutions
and investment firms. Adoption of the remuneration
policy is based on an analysis that is performed
annually in order to identify employees whose work
has had a significant impact on TF Banks risk profile.
such as: environment, ethics, quality, information, staff,
IT and security monitoring and communication.
The Boards work follows annually established rules
of procedure which comprise the matters to be dealt
with by the Board at each ordinary meeting and the
division of duties within the Board, with special com-
mitments for the Chairman. The rules of procedure
also set out rules for financial reporting to the Board
and more detailed rules for the responsibilities and
powers of the CEO.
According to the Articles of Association, the Board of
Directors should comprise not less than three and not
more than ten ordinary members. Information about
the Board representatives is available at
www.tfbankgroup.com and on page 101.
Significant matters
In 2021, the Board held eleven meetings, of which
four were ordinary meetings, five were additional/
telephone meetings and two meetings were held by
correspondence.
Date Significant matters raised at the board meetings
2021-01-27 Year-end report 2020
2021-03-18 The adoption of the Annual Report for 2021 and
Pillar 3 report
2021-03-25 Notice to attend the AGM on May 4 2021
2021-04-18 Interim report Q1 2021 and resolution to publish
certain key figures on a monthly basis
2021-05-04
(const.)
Adoption of rules of procedures on the Board of
Directors including rules of procedures on Audit
Committee, Renumeration Committee and Risk
and Compliance Committee respectively aswell
as adoption of CEO instructions. Appointment of
authorised signatories
2021-06-14 ICAAP 2020 and updating policies
2021-07-12 Interim report Q2 2021
2021-09-22 Resolved on a pilot project concerning Consumer
Lending in Denmark and issue Additional Tier 1
capital.
2021-10-17 Interim report Q3 2021 and resolution on financial
targets
2021-11-16 Issuing Additional Tier 1 bonds up to SEK 150
million
2021-12-17 Approval of budget 2022, Updates of policies,
guidelines and instructions. Resolution on annual
plan 2022 and reviewing risk assessment of risk
control and compliance
TF Bank AB (publ) Annual Report 2021 83
The remuneration policy stipulates that remuneration
and other benefits must be competitive in order to
promote TF Banks long-term interests and to discour-
age excessive risk-taking. A more detailed description
of remuneration paid in 2021 can be found on
TF Banks website: www.tfbankgroup.com.
In connection with the AGM, the Board of Directors
appointed the Remuneration Committee by re-election
of Bertil Larsson, John Brehmer and Charlotta
Björnberg-Paul.
All members of the Remuneration Committee have
been members of the Board.
Board member Bertil Larsson is Chairman of the
Remuneration Committee.
In 2021, the Remuneration Committee held two
minuted meetings. Attendance at Committee meet-
ings was as follows:
Board member Attendence
Bertil Larsson (Chairman) 2 of 2
John Brehmer 2 of 2
Charlotta Björnberg-Paul 2 of 2
Audit Committee
The Audit Committee is responsible for the prepara-
tion of the Boards work on quality assurance of the
Companys financial reporting, internal control and
risk management. The Audit Committee carries out
the preparatory work by looking at critical account-
ing issues and the financial reports submitted by the
Company.
In addition, the Audit Committee shall meet with
the Companys auditor on a regular basis to monitor
adherence to accounting policies, obtain information
about changes in current regulations as well as infor-
mation about the focus and scope of the audit, and to
discuss coordination of the external and internal audit
and the view of the Companys risks. The Audit Com-
mittee shall also review and monitorthe impartiality
and independence of the auditor, paying particular
attention to whether the auditor provides the Compa-
ny with services other than audit services.
The Audit Committee shall also evaluate the work
carried out by the auditor and inform the Companys
Nomination Committee of the outcome of the eval-
uation and assist the Nomination Committee in the
preparation of proposals for auditor and setting the
fee for the audit work. The Audit Committee shall
meet at least four times per financial year and oth-
erwise as required. Minutes must be taken at each
meeting and be distributed to all Board members.
In connection with the AGM, the Board of Directors
appointed the Audit Committee by re-electing Mari
Thjømøe and John Brehmer and by new election of
Michael Lindengren.
All members of the Audit Committee have been
members of the Board.
Board member Michael Lindengren took over as Cha-
riman of the Audit Committee and Tone Bjørnov was
dismissed from the Audit Committee.
In 2021, the Audit Committee held seven minuted
meetings. Attendance at Committee meetings was as
follows:
Board member Attendance
Michael Lindengren (Chairman after the AGM) 4 of 7
John Brehmer 7 of 7
Mari Thjømøe 7 of 7
Tone Bjørnov (Chairman prior the AGM) 3 of 7
CFO and Head of Group Accounting have participated
in all meetings, CEO, Head of Internal Control and
auditor‐in‐charge from PwC/KPMG have participated
in several meetings.
Risk and Compliance Committee
The Risk and Compliance Committee is responsible
for preparing and following up issues concerning risk
management, regulatory compliance, capitalisation
and liquidity management. The Committee shall ad-
vise the board on the Companys overall current and
future risk appetite and risk strategy and assist the
Board when it monitors the executive managements
implementation of the strategy.
The Risk and Compliance Committee shall ensure
that the products that the Company offers its custom-
ers take into account the Companys business model
and risk strategy. If the prices do not correctly reflect
the risks in accordance with the business model and
the risk strategy, the Risk and Compliance Committee
shall draw up an action plan for the Board.
The Risk and Compliance Committee shall meet at
least four times a year and otherwise as required.
Minutes shall be drawn up at each meeting and shall
be sent to all board members.
As the Risk and Compliance Committee has been
newly established, in 2021, there have only been three
minuted meetings. The participation in the committee
work has been as follows:
84 Annual Report 2021 TF Bank AB (publ)
Board member Attendance
Sara Mindus (Chairman) 3 of 3
John Brehmer 3 of 3
TF Banks Chief Compliance Officer, Chief Risk Officer
and Chief Credit Risk Officer have participated in all
meetings. Chief Information Security Officer and CFO
have attended some meetings.
Remuneration of Board members
The 2021 AGM resolved on the following remuneration
for Board members:
Chairman of the Board SEK 700,000,
Other members of the Board SEK 350,000,
Chairman of the Audit Committee SEK 100,000,
Other members of the Audit Committee SEK 50 000,
Chairman of the Remuneration Committee SEK 50 000,
Chairman of the Risk and Compliance Committee
SEK 100,000,
Other members of the Remuneration Committee
SEK 30 000.
Evaluation of the Boards work
The Board of Directors regularly performs a system-
atic evaluation where Board members are offered
the opportunity to give their views on working meth-
ods, Board materials, their own and other members
contributions to the Boards work in order to develop
the work performed by the Board, and to provide
the Nomination Committee with relevant information
required for decisions ahead of the AGM. The evalu-
ation before the AGM in 2021 was carried out and the
results of the evaluation have been presented to the
Board of Directors and Nomination Committee.
CEO AND EXECUTIVE MANAGEMENT
The CEO is responsible for the management of the
Company in accordance with the Swedish Companies
Act and the instructions of the Board of Directors. The
CEO is responsible for keeping the Board informed
about the Companys operations and for ensuring that
the Board is provided with as true and accurate infor-
mation as possible as basis for decisions.
As at December 31, 2021, TF Banks Executive
Management comprised of Mattias Carlsson (CEO),
Mikael Meomuttel (CFO) and Espen Johannesen (Chief
Operating Officer).
Further information about Executive Management
representatives is available at www.tfbankgroup.com
and on page 102.
Remuneration of senior executives
The guidelines for remuneration of senior executives
comprise CEO, CFO and other members of the Exec-
utive Management. The guidelines shall be applied
on remuneration which has been agreed upon, and
changes made to already agreed remuneration, after
the guidelines has been adopted by the AGM. The
AGM in 2021 adopted the following guidelines for
remuneration of TF Banks senior executives.
Guidelines for promoting the Banks business
strategy, long-term interests and sustainability
TF Bank was founded 1987 and is an internet-based
niche bank offering consumer banking services and
e-commerce solutions through a proprietary IT plat-
form with a high degree of automation. Deposit and
lending activities are conducted in Sweden, Finland,
Norway, Denmark, Estonia, Latvia, Lithuania, Poland,
Germany and Austria through branch or cross-border
banking. From 2020 the operations are divided into
three segments: Consumer Lending, Ecommerce
Solutions and Credit Cards.
A successful implementation of the Banks business
strategy and the safeguarding of the Banks long-term
interests, including its sustainability, requires the Bank
to be able to recruit and retain qualified members of
staff. This means that the Bank must be able to offer
a competitive remuneration package. The guidelines
enable the Bank to offer a competitive remuneration
package to its executive management.
Variable cash remuneration which are compromised
by these guidelines should aim to promote the
Companys business strategy and long-term interests,
including its sustainability.
The forms of remuneration, etc.
The remuneration shall be competitive and may com-
prise the following components: fixed salary, variable
remuneration, pensions and other economic benefits.
In addition, the Annual General Meeting may decide
upon, for example, share- and share price-related
remuneration.
The fulfilment of criterions for variable cash remuner-
ation must be measurable over a time period of one
or several years. The variable cash remuneration may
amount to a maximum of 100 per cent of the total
fixed salary during the measurement period.
Furthermore, the following applies in accordance with
the regulations in place with regards to remuneration
in banks. Variable remuneration can be emanated in
the form of shares, and there shall be a limit to the
maximum result. Payment of variable remuneration
shall be postponed and be made conditional on that
the criteria on which the remuneration is based was
TF Bank AB (publ) Annual Report 2021 85
shown to be sustainable in the long-term and on that
the Banks position has not declined substantially. If
the conditions for payment are not met, the remuner-
ation shall be cancelled in whole or in part.
Pension benefits, including health insurance, shall be
premium-determined, insofar as the executive is not
covered by a collective bargaining agreement and/
or premium based benefit. Pension premiums for
defined contribution schemes may amount to a maxi-
mum of 25 per cent of pension-based income.
Regarding employment conditions that are governed
by rules other that Swedish, in so far as pension ben-
efits and other benefits are concerned, appropriate
adjustments are made to comply with such mandato-
ry rules or fixed local practices, whereby the general
purpose of these guidelines should be met as far as
possible.
Termination of employment
In the event of termination of employment by the
Bank, the notice period may not exceed 12 months.
Fixed salary during the notice period and severance
pay may not, in total, exceed an amount correspond-
ing to the fixed salary for 6-12 months. In the event of
termination by the executive, the notice period may
not exceed six months, and there will be no right to
receive severance pay.
Furthermore, compensation for any commitment to
restrict competition may be received. Such remunera-
tion shall compensate for any loss of income and shall
only be paid to the extent that the former executive
has no right to severance pay. The remuneration shall
be based on the fixed salary at the time of termina-
tion and shall be paid during the period subject to the
restriction of competition, which shall not exceed 6-12
month after termination of employment.
Criteria for distributing variable remuneration
The variable remuneration shall be linked to pre-
determined and measurable criterias that may be
financial or non-financial. The criterias may also be
individualised quantitative or qualitative goals. The
criterias must be designed to promote the Banks
business strategy and long-term interests including its
sustainability, for example by having a clear link to the
business strategy or promoting the long-term devel-
opment of the executive.
When the measurement period for fulfilment of the
criteria for payment of variable remuneration has been
completed, the extent to which the criterias have
been met shall be assessed and determined, respec-
tively. The Board of Directors are responsible for such
an assessment in respect of variable cash remuner-
ation to senior executives. The fulfilment of financial
criterias must be determined based on the latest
financial information published by the Company.
Salary and terms of employment for the employees
In preparing the Boards proposal for these remunera-
tion guidelines, salaries and terms of employment for
the Banks employees have been considered in that
information about employees’ total remuneration, the
components of the remuneration and the increase
and rate of remuneration over time have been part of
the Boars decision when evaluating the reasonable-
ness of the guidelines and the limitations that follow.
The decision-making process to establish, review
and implement the guidelines
The Board of Directors shall establish proposals for
new guidelines when there is a need for significant
changes, at least every 4 years. The proposals shall
be submitted for the resolution at the AGM. The
guidelines shall apply until new guidelines have been
adopted by the AGM. The board shall also follow and
evaluate programs for variable remuneration for the
executives, the application of guidelines for remuner-
ation senior executives, as well as current remunera-
tion structures and remuneration levels in the Bank.
The CEO and other members of executive manage-
ment shall not attend board meeting when decisions
are being made about remuneration-related issues,
insofar as they are affected by the issues.
Deviations from the guidelines
The Board of Directors may decide to temporarily
deviate from the guidelines, in whole or part, if there
are special reasons that motivate such action in an
individual case and deviation is necessary to meet the
Banks long-term interests, including its sustainability,
or to ensure the Banks financial viability.
Commission-based compensation for senior
executives
In 2021, commission-based compensation amounted
to SEK 1,136 thousand (318). Additional commis-
sion-based compensation is paid on the basis of
individual attainment of financial targets established
for the year. TF Bank has ensured that all targets
related to commission-based compensation for the
fiscal year can be measured in a reliable way. None
of the commission-based compensation payments
are qualifying payments for pension purposes.
INTERNAL GOVERNING DOCUMENTS
In addition to laws, ordinances, regulations, etc. TF Bank
has a number of internal governing documents relating
to daily management. These have been adopted by the
Board of Directors, CEO or other managers and include
the Articles of Association, the Board of Directors’ Rules
86 Annual Report 2021 TF Bank AB (publ)
of Procedure, instructions for the Audit Committee and
Remuneration Committee, instructions for the CEO
and financial reporting to the Board, insider policy, risk
management policy, credit policy, remuneration policy,
management of ethical issues and conflicts of interest
(code of conduct), outsourcing, business continuity,
liquidity management, financial policy, capital policy,
governing documents for risk control, compliance and
internal audit, handling of complaints and anti-money
laundering and terrorist financing policy. All governing
documents are available on the intranet.
EXTERNAL AUDITORS
The Companys external auditors are appointed by the
AGM. It is the responsibility of the external auditors to
review the Annual Report and the financial statements,
as well as the work of the Board of Directors and the
CEO. In 2021, KPMG AB was appointed auditor of the
Company with Authorised Public Accountant Dan
Beitner as auditor in charge.
Information about fees and reimbursement of
expenses for the auditors is presented in Note 12.
INTERNAL CONTROL AND RISK MANAGEMENT
First line of defence
TF Banks activities primarily comprise three business
areas; Consumer Lending, Ecommerce Solutions and
Credit Cards, and four company-wide support func-
tions, Credits, Finance, Operations and IT.
Risk management is based on the business and
support units and includes all employees. In the first
line of defence, managers of units/functions are
responsible for daily risk management and compli-
ance, and for taking appropriate action in the event of
unwanted risk exposure or failing compliance within
the respective business areas. Reporting lines are to
the immediate manager, the Compliance, Risk Control
and Information Security functions or the CEO.
Second line of defence - Compliance, Information
Security and Risk Control
The independent control functions Compliance,
Information Security and Risk Control examine, eval-
uate and report to the Executive Management and
the Board of Directors regarding risks and compli-
ance. The work of the three functions is governed by
instructions established by the Board of Directors.
The control functions in the second line of defence
are responsible for reviewing risk management and
compliance in the first line of defence but should also
provide support for the latter.
An independent review of compliance with external
and internal regulations is carried out by the Compli-
ance function in accordance with applicable laws
and regulations in the countries where TF Bank has
operations, as well as the Swedish Financial Supervi-
sory Authoritys (or equivalent) regulations and general
guidelines on governance and control in credit insti-
tutions. The Compliance function is organised under
the CEO and reports directly to the Board of Direc-
tors and is regularly reviewed by the internal audit
function. TF Banks Chief Compliance Officer is Niclas
Carling. The Compliance function is independent of
all business units and support functions.
Independent risk control and monitoring of risk
management in TF Bank is carried out by the internal
independent Risk Control function in accordance with
current risk practice, the Swedish Financial Supervi-
sory Authoritys regulations and general guidelines on
governance, risk management and control in credit
institutions as well as applicable guidelines and rec-
ommendations issued by the EBA. The Risk Control
function is also organised under the CEO and reports
directly to the Board of Directors and is regularly
reviewed by the internal audit function. Reporting to
the Board of Directors covers the Companys capital
position, liquidity risk, credit risk, market risk and oper-
ational risk, including any incidents.
TF Banks Chief Risk Officer is Magnus Löfgren.
The Risk Control function seeks to ensure that all
risks in the business are identified and highlighted.
The functions responsibilities include independent
monitoring and analysis of how risks at an aggregate
level develop over time, and to report on these to the
Board of Directors and management. The functions
responsibilities also include contributing to the devel-
opment of risk management processes, for instance
by providing methods for identification, measure-
ment, analysis and reporting of risks. The Risk Control
function works independently of all business units and
support functions.
Information security is achieved by analysing the
Banks processes and defining vulnerability based on
confidentiality, accuracy, availability and traceability.
The function is responsible for defining appropriate
levels of security measures, including policies and
routines, processes, organisational structures and
functions in software and hardware based on the
Banks information assets and its risk classification. The
work of the information security function is based on
TF Banks Information Security instruction and Instruc-
tion for classification, marking and handling of infor-
mation and IT systems. TF Banks Chief Information
Security Officer (CISO) is Navaz Sumar.
TF Bank AB (publ) Annual Report 2021 87
Third line of defence - Internal audit
TF Banks internal audit is an independent audit func-
tion, reporting directly to the Board of Directors. The
internal audit is primarily responsible for providing the
Board of Directors with reliable and objective evalua-
tion of risk management, financial reporting and control
and governance processes in order to reduce the
occurrence of risks and improve the control structure.
TF Banks internal audit carried out by Harvest Law firm
and the person principally responsible for the task was
Björn Wendleby. The audits are performed according
to an audit plan adopted by the Board of Directors.
The internal audit function reviews and assesses
whether systems, internal controls and procedures
are appropriate and effective and issues recommen-
dations and monitors adherence to the recommenda-
tions. In 2021, the audit performed by the internal audit
function in addition to the mandatory areas included
TF Banks handling of the requirements regarding its
deposit system, handling of the regulations regarding
compensation systems, measures against money
laundering and information security.
The Board of Directors issues and revises all the poli-
cies that form the framework for the business at least
annually.
INFORMATION IN ACCORDANCE WITH CHAPTER
6, SECTION 2 OF THE ACT (2014:968) ON SPECIAL
SUPERVISION OF CREDIT INSTITUTIONS AND IN-
VESTMENT FIRMS AND CHAPTER 8, SECTION 2 OF
THE FINANCIAL SUPERVISORY AUTHORITY’S REG-
ULAIONS ON PRUDENTIAL REQUIREMENTS AND
CAPITAL BUFFERS (FFFS 2014:12)
TFB Service UAB, TFB Service SIA, TFB Service GmbH
and TFB Service AB are 100% owned by TF Bank. All
companies are wholly owned subsidiaries and as the
sole or majority shareholder, TF Bank is able to control
the companies by exercising its voting rights at the
AGM. Through its shareholding, TF Bank is also able to
determine the board that is elected at each compa-
nys AGM.
THE BOARD OF DIRECTORS’ DESCRIPTION OF
INTERNAL CONTROL AND RISK MANAGEMENT RE-
LATING TO FINANCIAL REPORTING
The Board of Directors is responsible for the internal
control of TF Bank AB and its subsidiaries according to
the Swedish Companies Act and the Swedish Annual
Accounts Act.
Internal control relating to financial reporting is a
process designed to provide reasonable assurance
regarding the reliability of external financial reporting
and whether the financial statements are prepared
in accordance with generally accepted accounting
principles, applicable laws and regulations and other
requirements for companies whose negotiable debt
instruments are admitted to trading on a regulated
market. The internal regulatory framework of policies,
instructions and procedure and process descriptions
constitutes the primary tool for safeguarding financial
reporting. The effectiveness and practicality of control
mechanisms are reviewed on an annual basis by the
control functions and internal audit function.
The internal control activities form part of TF Banks
administrative procedures. TF Banks internal control
is based on a control environment that covers values
and management culture, follow-up, a clear and
transparent organisational structure, segregation of
duties, the duality principle and quality and efficien-
cy of internal communications. The basis for internal
control of financial reporting also comprises a control
environment covering organisation, decision-making
pathways, powers and responsibilities that are docu-
mented and communicated in governing documents
and job descriptions for control functions.
TF Bank takes a proactive approach to risk manage-
ment, focusing on ongoing controls and training. Risk
management is an integral part of the business. The
control activities include both general and detailed
controls intended to prevent and detect errors and
discrepancies so that these can be rectified. The
control activities are developed and documented at
company and departmental level, at an appropriate
level based on the risk of errors and the effect of such
errors. The manager responsible for each function is
the person who in the first instance is responsible for
managing the risks associated with the activities and
financial reporting processes of their department (so-
called “first line of defence”).
The procedures and processes relating to financial
reporting are also controlled by TF Banks Risk Control
function (“second line of defence”). The control consists
of an assessment of whether existing procedures and
processes are adequate and of spot checks.
Monthly financial reports are submitted to the Board
of Directors and the financial position of the Company
is discussed each board meeting. The Board of Direc-
tors receives a report from the Risk Control function
and the Compliance function before all scheduled
meetings.
FURTHER INFORMATION
Further information regarding corporate governance
in TF Bank is available at www.tfbankgroup.com.
88 Annual Report 2021 TF Bank AB (publ)
THE AUDITOR’S EXAMINATION OF THE CORPORATE GOVERNANCE STATEMENT
The Board of Directors is responsible for that the corporate governance statement on pages 77-87 has been
prepared in accordance with the Annual Accounts Act.
Our examination of the corporate governance statement is conducted in accordance with FAR´s auditing
standard RevR 16 The auditor´s examination of the corporate governance statement. This means that our
examination of the corporate governance statement is different and substantially less in scope than an audit
conducted in accordance with International Standards on Auditing and generally accepted auditing standards
in Sweden. We believe that the examination has provided us with sufficient basis for our opinions.
A corporate governance statement has been prepared. Disclosures in accordance with chapter 6 section 6 the
second paragraph points 2-6 of the Annual Accounts Act and chapter 7 section 31 the second paragraph the
same law are consistent with the other parts of the annual accounts and are in accordance with the Annual
Accounts Act for Credit Institutions and Securities Companies.
KPMG AB, Box 382, 101 27, Stockholm, was appointed auditor of TF Bank AB (publ) by the general meeting of
the shareholders on the 4 May 2021. KPMG AB or auditors operating at KPMG AB have been the companys
auditor since 2021.
Stockholm 17 March 2022
KPMG AB
Dan Beitner
Authorised Public Accountant
Auditor in Charge
TF Bank AB (publ) Annual Report 2021 89
SUSTAINABILITY REPORT
TF Bank AB (publ) • Annual Report 2021 • 89
90 Annual Report 2021 TF Bank AB (publ)
For TF Bank, sustainability is about conducting a responsible business where our intention is to have as limited
negative impact on the environment and people as possible, and which creates sustainable values for our stake-
holders. Sustainability for us includes environmental, social and financial impact. As a bank, employer and listed
company, we have a responsibility and an opportunity to impact society positively by pursuing the sustainability
issues that are most important to us. In December 2020, TF Banks Board of Directors adopted a new sustainabili-
ty program with four focus areas, which are described in more detail in this report.
This is TF Banks statutory Sustainability Report for the financial year 2021. The report comprises TF Bank AB.
Business model
TF Bank offers unsecured consumer credits to creditworthy individuals, digital payment solutions for both
brick-and-mortar retailers and online retailers, credit cards for creditworthy individuals and savings accounts
with competitive interest rates.TF Banks activities are concentrated in the Nordic region and other coun-
tries around the Baltic Sea as well as Austria. Our marketing strategy consists of providing easily available,
straight-forward savings and credit products without complex terms and conditions and with high availability.
The process is as digital and automated as possible, making us accessible while limiting our environmental
impact. Within customer service, the Bank considers it important to have the capacity to offer personal service
where this is required. Employees who are in direct contact with customers are largely based on site in the
ten countries where TF Bank has operations, while central functions are based at the head office in Borås in
Sweden. The average number of employees in the Bank amounts to 236 (187).
Sustainability governance
The Board of Directors adopts the sustainability policy and approves the Sustainability Report and is hence
ultimately responsible for the Banks sustainability work. The CEO decides on the sustainability strategy,
including plans, goals and performance indicators, and report these to the Board. The sustainability policy is
adopted on a yearly basis and includes all sustainability aspects according to the Swedish Annual Accounts
Act: environment, social sustainability, employees, anti-corruption and human rights, and describes our work
and governance relating to sustainability. The sustainability policy also describes the importance of integrating
sustainability in the operations.
Human rights
TF Bank supports the UNs International Declaration of Human Rights and associated conventions. In 2022, our
intention is to sign the UN Global Compact.
Economic value
TF Bank generates economic values for most of its stakeholder groups: Deposit account customers in the
form of interest payments, employees in the form of salaries, suppliers and business partners for purchases of
services, shareholders in the form of dividends, and society at large in the markets where we are active through
taxes and fees.
SUSTAINABILITY REPORT
Suppliers and
business partners
43%
Society
19%
Employees
21%
Shareholders
4%
Customers
13%
TF Bank AB (publ) Annual Report 2021 91
Risks relating to sustainability
All our risk categories can include a sustainability perspective. The Board of Directors has the ultimate responsi-
bility for limiting and following up on the sustainability risks. The main principle of the risk management is based
on the three lines of defence, the first being the business units, the second comprising Compliance, Information
Security and Risk Management functions and the third comprising the Internal Audit. In addition to the risks
being described in note 3 of the annual report, TF Bank has identified the following specific sustainability risks:
Sustainability risk Consequence Management
Excessive indebtedness
The risk that TF Bank contributes
to excessive indebtedness in
society
The trust in TF Bank and the financial sector as
a whole may decrease, customers may face
financial difficulties
For every individual application, TF Bank ensures accurate
credit assessment through our established credit granting
process that is continuously being tested, developed and
improved.
Compliance
The risk that TF Bank fails to
comply with current regulations
in its markets
The trust in TF Bank and the financial sector
as a whole may decrease, TF Bank may
receive fines or in a worst-case scenario lose
permissions
TF Banks compliance function continuously work to
ensure that TF Bank fulfils all applicable regulations, often
in close dialogue with local supervisory authorities. A whist-
le-blower function is available to all employees.
Corruption
The risk that TF Banks employ-
ees act on their own interest and
in violence with the companys
code of conduct
The trust in TF Bank may decrease All employees undergo training in the code of conduct,
and special training regarding anti-corruption. The training
provides guidance in how to act if being uncertain in a
relation or business situation.
Money laundering and terror
financing
The risk that TF Banks services
are used for money laundering
and terror financing
The trust in TF Bank and the financial sector
as a whole may decrease, TF Bank may
receive fines or in a worst-case scenario lose
permissions
Risk assessment and KYC process for every new customer
in the Bank. Continuous monitoring of transactions and
activities. Suspicious activities are reported to relevant
authorities.
Suppliers
The risk that TF Banks suppliers
act in a way that may harm the
Banks operations or trust in the
market
TF Bank may suffer both from a trust and
financial perspective
TF Bank reviews each new supplier based on different
criteria. Suppliers must accept TF Bank’s supplier code
of conduct, with a yearly follow-up.
IT and data security
The risk that TF Bank becomes
the target of an IT attack or
data breach with the purpose
of obtaining customer data or
exposing customers to fraud
TF Bank’s customers may suffer financially
or integrity-wise, the trust for TF Bank in the
market may decrease, which could lead to
outflows
TF Bank has well-established and high-quality guidelines
and routines for information security, and uses security
measures such as SSL encryption, backup and firewalls.
Health and safety
The risk that TF Banks employ-
ees suffer from illness or that
the workplaces don’t fulfil work
environment requirements
TF Bank may lose staff, the employer brand
may be harmed, and TF Bank could as a
consequence face difficulties to recruit new
employees
TF Bank works with preventive work environment activities
in close cooperation between management, staff, the work
safety organisation and occupational health. TF Bank con-
tinually evaluates the Companys efforts regarding work
environment in order to be able to continuously improve
the work environment..
Stakeholders
TF Banks operations are affected by have an effect on several different stakeholder groups. The company has
an ongoing dialogue with the groups that are assessed to be primary stakeholders.
Stakeholders Type pf dialogue / channels Key issues 2021
Customers (existing and new) - Credit granting process
- Customer service contacts
- Marketing
- Credit assessment
- Credit cards offering in Germany
Capital markets (sharehol-
ders, investors, analysts)
- 1-1 meetings
- AGM
- Press releases
- Interim reports
- Website
- Development for credit cards and e-commerce solutions
- Impact from Covid-19
- Impact from increasing inflation/increased rates
Employees - Intranet
- Employee survey
- Development talks
- Code of conduct
- Handling of Covid-19
- Distance working
92 Annual Report 2021 TF Bank AB (publ)
Materiality analysis
TF Banks materiality analysis comprises an identification of the most material sustainability areas for the
operations.
Sustainability program
In December 2020, TF Banks Board of Directors adopted a long-term new sustainability program with four
focus areas. The focus areas are based on the materiality analysis and provide a unifying framework for the
Banks sustainability work. The areas have also been developed in the light of the UN Sustainable Develop-
ment Goals (SDGs). Within each area, a number of measurable KPIs that show the development over time will
also be used. In addition to the four focus areas, the Bank also has a number of social partnerships with the
aim of making an effort for the most vulnerable.
Prioritised Very prioritised
Tax (2)
Emissions (4)
Waste (4)
Community engagement (*)
Health and safety (3)
Diversity (2,3)
Equality (2,3)
Customer satisfaction (1,2,4)
Innovation (4)
Digitalisation (4)
Employee development (3)
Responsible lending (1)
Business ethics (2)
Anti-corruption (2)
Anti money-laundering (2)
Compliance (2)
Data security (2)
IT security (2)
Customer integrity (2)
Linked to focus areas
1. Responsible lending
2. Business ethics and governance
3. Attractive employer
4. Climate change
* Social partnerships
Prioritised Very prioritised
Tax (2)
Emissions (4)
Waste (4)
Community engagement (*)
Health and safety (3)
Diversity (2,3)
Equality (2,3)
Customer satisfaction
(1,2,4)
Innovation (4)
Digitalisation (4)
Employee develop
-
ment (3)
Responsible lending (1)
Business ethics (2)
Anti-corruption (2)
Anti money-laundering (2)
Compliance (2)
Data security (2)
IT security (2)
Customer integrity (2)
1. Responsible lending
2. Business ethics and
governance
3. Attractive employer
4. Climate change
* Social partnerships
SDGsFocus areasMaterial sustainability aspects
TF Bank AB (publ) Annual Report 2021 93
TF Banks focus areas in sustainability
TF Bank structures its sustainability work within four focus areas. The areas have been selected by the Board
based on what is most relevant given our business and the risks it entails. The most significant risks that have
been identified within each focus area are described below.
Area Why? Our promise Sub-areas SDG
Responsible
lending
Responsible lending activities are busi-
ness critical and contribute to low loan
losses for TF Bank and a well-functio-
ning economy in general.
For every individual application,
we ensure accurate credit as-
sessment through our establis-
hed credit granting process that
is continuously being tested,
developed and improved.
Growth in a controlled manner
Customer protection
Financial inclusion
8
Business ethics
and governance
Good business ethics and sound corpo-
rate governance are basic prerequisites
for TF Banks values and trust from
customers, employees and the market,
and also contribute to public trust in the
financial sector.
We always act responsibly
with a clear focus on regula-
tory compliance and high risk
awareness.
Anti-corruption, AML and
prevention of terror financing
Data security and customer
integrity
Sound corporate governance
and efficient risk manage-
ment
16
Attractive employer By attracting talented employees with
different experiences and perspectives,
we create the innovative climate requi-
red for long-term business success.
We offer a physically, men-
tally and socially healthy and
developing workplace for all
employees.
Diversity and equality
Safe work environment
Competence development
5, 8
Climate change Climate change is the most important
societal issue of our time, and despite its
small direct environmental impact,
TF Bank will contribute to the global
goals and to reducing our global foot-
print on the environment.
We will reduce our own impact
and contribute to reduced
climate impact through our
services.
Reduce own climate impact
Digital processes
Contribute to energy transi-
tion
7
Responsible lending
KPIs 2021 2020
Loan loss ratio (%) 2.8 3.8
Income from late payments (%) 6.9 6.1
Number of loan applications 7,043,040 5,519,888
- Of which denied 3,485,867 2,652,344
Average loan size (SEK) 36,542 42,766
Share of markets with local customer service (%) 80 80
Sub-area 1: Growth in a controlled manner
TF Bank prioritises organic growth in a controlled manner. With the combination of well-developed credit
granting processes and relatively low credit amounts, calculated risks are taken that can be quickly adjusted
when the conditions on macro level change. It is inevitable that credit losses in absolute terms increase as
the loan portfolio grows, but growth must never take place at the expense of higher risk. Thus, the ambition is
for the Banks lending growth to be higher than the credit loss growth. Our goal is also to reduce the loan loss
ratio annually. In 2021, loan losses decreased by 4 percent. Excluding the additional loan loss provision of
SEK 30 million related to the uncertain macroeconomic situation during the initial phase of the pandemic in
2020, loan losses increased by 7 percent during 2021. At the same time, the loan loss ration decreased to 2.8
percent as a result of improved credit quality in the loan portfolio.
94 Annual Report 2021 TF Bank AB (publ)
Sub-area 2: Customer protection
A customer in TF Bank must not have a prior record of late payments and must have flexibility in their finances,
which we ensure through our “left-to-live-on calculation. Our customers must also not have a too high level
of indebtedness. Additionally, TF Banks credits are characterised by relatively low loan amounts and short
repayment periods, which increases the probability that our customers will be able to repay their loans, even if
their financial circumstances change.
In order to protect customers against changes in their financial circumstances, we also offer customers the
facility to take out insurance against suspension of payments due to unemployment or illness.
Should the customers still encounter problems repaying their loan, we are committed to helping them.
TF Bank has specially trained employees who contact the customer at an early stage in the event of a late
payment in order to jointly agree on a solution and, if possible, provide advice and support.
Sub-area 3: Financial inclusion
Responsible lending is a necessary and important product category and function in a well-functioning eco-
nomy. By taking a credit, consumers can spread expenses over time.
TF Banks products shall be characterised by easy-to-understand terms and high availability, with the ambition
of meeting the needs of creditworthy people who need to take a loan. Our lending therefore combines auto-
matic processes with manual processing. By providing local customer service, customers have the opportuni-
ty to get in touch and receive support with their matters in the local language.
Business ethics and governance
KPIs 2021 2020
Number of customer complaints 21 18
Number of reported GDPR breaches 0 0
Number of reports to whistle-blower function 0 0
Tax payments (SEK thousand) 107,990 86,970
Sub-area 1: Anti-corruption, AML and prevention of terror financing
At TF Bank, corruption primarily refers to the giving or accepting of a bribe or undue benefit, and inappropriate
conduct in conflicts of interest. Conducting operations in a way that ensures corruptive practices cannot gain
a foothold is a fundamental prerequisite for the continued trust of our customers, staff and the market. The
Banks anti-corruption work is based on the Banks Code of Conduct, which encompasses employees at every
level. Our Compliance function ensures that the Code of Conduct is reviewed and updated every year, and
that the updated Code is shared with the Banks employees. In 2022, a special educational effort on the Code
of Conduct will be carried out. Furthermore, regular anti-corruption training is carried out to give employees
guidance on how to act in the best way if they experience uncertainty in a relationship or business relations-
hip. All in all, this contributes to an awareness among all employees that the work with anti-corruption is an
ongoing process.
Credit assessment
In 2021, we processed around 7.0 million loan applications (5.5), where about half were denied credit as a
result of our robust credit assessment. In each case, we ensure accurate credit assessment through our
established credit granting process that is continuously being tested, developed and improved. Our long
experience in the industry, our various geographical markets and difference economic conditions, has given
us the know-how and data to be able to develop our models.
Credit assessment is performed in accordance with good lending practice and is always based on the custo-
mers financial position and implemented in accordance with TF Banks credit policy. In some countries we may
be required to contact customers by telephone to ensure that the information provided by the applicant is
correct. In markets where we have access to less information via credit information services companies, we ask
for supplementary information, such as pay slips and tax returns, in order to ensure that our customers have the
financial capacity to repay the loan.
TF Bank AB (publ) Annual Report 2021 95
We work proactively to prevent TF Bank from being used for money laundering both to counteract this socie-
tal problem and to protect our customers. The work takes place within the framework of the risk assessment
and KYC process carried out on each new customer in the Bank. Thereafter, transactions and activities are
continuously monitored. Suspected cases of money laundering are investigated and reported to the relevant
supervisory authorities in each market.
TF Bank has an internal whistle-blower function where suspected cases of deviations from the Code of Conduct,
breaches of internal or external regulations as well as money laundering and terrorist financing can be reported
anonymously by employees. If possible, the report should be made to the employees immediate manager, but
in case it is not appropriate or possible, the report is directed to the Banks Compliance Officer. An employee who
makes a report to the whistle-blower function and who chooses not to be anonymous is considered to act
loyally with his or her employer and is guaranteed to not suffer any damage from a labour law perspective.
TF Bank has also adopted a Code of Conduct for suppliers. Suppliers must accept the code of conduct, or
alternatively provide their own code of conduct with a corresponding content, in order to be able to deliver
services to TF Bank. The Banks compliance department carries out an annual review of suppliers in relation to
the Code of Conduct.
Sub-area 2: Data security and customer integrity
TF Bank has well-established and high-quality guidelines and routines for information security, and uses secu-
rity measures such as SSL encryption, backup and firewalls.
We also require that persons who process personal data undertake confidentiality through written agreements
and strict information security measures. This also applies to our suppliers, which is established in our Code of
Conduct for suppliers.
It is TF Banks obligation that the personal data we process is correct, complete and up to date. Personal data
is protected by bank secrecy, which means that TF Bank may not disclose personal data to unauthorised per-
sons. The Bank also has extensive routines for processing personal data in accordance with GDPR.
Sub-area 3: Sound corporate governance and efficient risk management
TF Bank follows the Swedish Code of Corporate Governance and uses a well-proven model for corporate
governance with clear responsibilities, guidelines and policies in all significant areas.
The companys risk management is based on three lines of defence that start in the business and support
units, which include all employees. The second line comprises the independent control functions Compliance
and Risk Control, which review, evaluate and report to management and the board regarding risks and com-
pliance. The third line consists of internal audit, which is an independent audit function directly subordinate to
the board. The internal audit is mainly responsible for providing the Board with reliable and objective evalu-
ation of risk management, financial reporting and control and governance processes in order to reduce the
presence of risks and improve the control structure.
More information about TF Banks corporate governance can be found in the corporate governance report on
page 77-87.
Attractive employer
KPIs 2021 2020
Number of employees 236 187
- Of which women 126 99
- Share of women (%) 52 53
Share of female members of Board of Directors and executive management (%) 33 40
- In Board of Directors (%) 50 67
- In executive management (%) 0 0
- In extended management team (%) 16 -
Number of nationalities in Board of Directors 3 3
Average age of employees 35 34
Sick absence (%) 3.5 2.5
Staff turnover rate (%) 16.6 19.0
Number of part-time employed students 20 30
96 Annual Report 2021 TF Bank AB (publ)
Sub-area 1: Diversity and equality
TF Banks diversity policy has been adopted by the Board. At TF Bank, all people shall be treated with respect
and dignity in accordance with our business principles. TF Bank believes that people with different experien-
ces and perspectives are a crucial factor in creating the innovative climate required for long-term business
success. As a small company, we know that our success depends on the diversity and competence of our
employees.
We work to ensure that all employees have the same rights, obligations and opportunities in all important
areas of life. Important aspects of our gender equality work are to facilitate the opportunities to reconcile work
and parenthood, to prevent and deter discrimination, to work for a more even gender distribution within our
operations and to give all employees equal pay and conditions for equal work.
Sub-area 2: Safe work environment
All employees within TF Bank shall have an inspiring and safe work environment, both physically and psychoso-
cially. The physical work environment must be designed to promote health and safety, and all employees must
have a good ergonomically designed workplace. Great emphasis is placed on preventive work environment
measures, which takes place in close collaboration between management, employees, the safety organisation
and occupational health care. TF Bank continuously evaluates the companys efforts in the work environment
area in order to be able to make continuous improvements in the daily work environment.
Sub-area 3: Competence development
A basic principle for TF Bank is to provide all employees with the opportunity for development and training.
We continuously train all employees in issues that affect their own work tasks, as well as in broader and busi-
ness-critical issues such as money laundering. Based on development talks between each employee and the
immediate manager, individual goals are set with the opportunity for individual development based on needs
and ambitions. The ambition is for all employees to understand their role and the importance of their own
work, to be able to influence their work situation, to feel responsible for their tasks and to develop their skills.
The Bank also wants to be a springboard to working life and in several markets there are opportunities for
part-time work while studying.
TF Bank AB (publ) Annual Report 2021 97
Since TF Bank was founded in 1987,
competence development has been
an important part of the business. One
of the Banks focus areas within sustai-
nability is to be an attractive employer.
TF Bank believes that the best way to
achieve this, is for talented employees
to develop and grow within the Bank.
Nadja Garrote, AML (Anti-Money Laun-
dering) officer, talks about her journey
within TF Bank.
Nadja Garrote started working at TF Bank in February
2019. In just over two years, she has developed and
advanced through four different positions within the
Bank.
- I was recommended to apply for a position in
Pre-collection by a friend who enjoyed working at
TF Bank. Only after four days, I got the chance to
work with customer service. In the autumn of 2020, I
received the offer to start a new role in Back Office.
Nadja is one of several employees who have deve-
loped within TF Bank and the business continues to
invest in its employees.
- At the beginning of 2021, I accepted my dream job
at the AML department. The job advertisement was
sent through internal channels a few weeks before
Christmas 2020. For long, I have had an interest in
AML and I never hesitated applying for the position.
Throughout the recruitment process, I received
support from various persons. Among others, from
my, now previous, boss who supported me and
pushed me to take this step in my career.
- The recruitment process was delayed and first after
the new year I received the answer that I got the
job. The tension was high and I was more nervous
than I had ever been before. When I finally got the
information, I was overjoyed. Being able to work with
AML feels like a milestone both in terms of career
and personality. It was therefore important for me to
share this with my friends and acquaintances on social
media.
A JOURNEY WITHIN TF BANK
After a few years with the Bank, Nadja has built up an
understanding of TF Bank as a company and become
part of the culture at the Bank. This is something that
TF Bank sees great value in and that the Bank wants
to take advantage of.
- The Bank is in an expansive phase and is constantly
evolving. No two weeks are the same, which makes
it so incredibly exciting to work here. Time flies when
having fun, and time really flies at TF Bank.
98 Annual Report 2021 TF Bank AB (publ)
Climate change
Sub-area 1: Reduce own climate impact
TF Bank has a limited direct impact on the environment and sees no significant risk in the environmental area,
but we still challenge ourselves to reduce our impact by, for example, minimising the number of business
travel. The indirect environmental impact occurs mainly through our suppliers’ energy use, especially regar-
ding server capacity. The Bank uses a cloud-based server solution that is considered more secure and is more
energy efficient than having own servers. The server hall used is powered by 100 % green electricity and is
environmentally certified according to ISO 14001.
As TF Banks operations are located in several countries, video conferencing opportunities have been prio-
ritised in all branches to reduce the companys environmental impact in the form of travel, and to facilitate
meetings between the Banks various units.
In our offices, we ensure that we have well-functioning recycling procedures. Paper, cartons, toner and
electronic equipment are sorted and left for recycling. Our office supplies are purchased from environmen-
tally certified suppliers and we strive to choose environmentally friendly products.
During spring 2022. TF Bank will assess the businesss CO2 emissions within scope 1 and scope 2, which will be
published on the companys website.
Sub-area 2: Digital processes
TF Bank is on a digitalisation journey where we develop internal processes and smart solutions for our custo-
mers, but different conditions apply in the various markets due to the countrys maturity to accept digital so-
lutions. In the Baltic countries and in Norway, all marketing and customer communication takes place digitally.
In Sweden and Finland, the majority of new lending takes place digitally via loan intermediation but is supple-
mented by targeted campaigns via letters.
We strive to reduce our paper use through several different initiatives. We encourage our customers to sign
loan agreements electronically and have come a long way in this work in several markets. We also see room
for improvement regarding the use of e-invoices and invoices via e-mail to handle notices to our customers.
Our Norwegian and Baltic customers are almost exclusively sent e-invoices and invoices by e-mail, while the
majority of notices in Finland and Sweden are sent digitally.
Both in our marketing and in our administration, we use Nordic eco-labelled or FSC-labelled products, both in
terms of paper, envelopes and cartons. In the e-commerce business, we offer our partners an AI tool, Avarda
Return Optimiser, to reduce their return rates, which in turn contributes to reduced transports.
Sub-area 3: Contribute to energy transition
TF Bank is continuously investigating business opportunities to offer financing solutions that can facilitate
climate change with a focus on modern energy. Currently, sales financing is offered for the installation of solar
panels in Poland as part of a national initiative to increase the energy share from renewable sources.Via the
Banks e-commerce customers, it is also possible to finance the purchase of modern energy solutions, such as
solar panels at Bolindo.
TF Bank AB (publ) Annual Report 2021 99
5.5 Ensure womens full and effective partici-
pation and equal opportunities for leadership
at all levels of decision-making in political,
economic and public life
7.1 Ensure universal access to affordable, reli-
able and modern energy services
7.2 Increase substantially the share of renewa-
ble energy in the global energy mix
8.5 Achieve full and productive employment and decent work for all women and men, including for young people
and persons with disabilities, and equal pay for work of equal value
8.6 Substantially reduce the proportion of youth not in employment, education or training
8.8 Protect labour rights and promote safe and secure working environments for all workers, including migrant
workers, in particular women migrants, and those in precarious employment
8.10 Strengthen the capacity of domestic financial institutions to encourage and expand access to banking, insu-
rance and financial services for all
16.4 Significantly reduce illicit financial and
arms flows, strengthen the recovery and return
of stolen assets and combat all forms of orga-
nised crime
16.5 Substantially reduce corruption and bribe-
ry in all their forms
4.4 Substantially increase the number of youth
and adults who have relevant skills, including
technical and vocational skills, for employment,
decent jobs and entrepreneurship
4.5 Eliminate gender disparities in education
and ensure equal access to all levels of educa-
tion and vocational training for the vulnerable,
including persons with disabilities, indigenous
peoples and children in vulnerable situations
UN Sustainable Development Goals
TF Bank has identified the UN SDGs number 5, 7, 8 and 16 as most relevant in relation to its operations and
where the largest contributions are made. In addition, TF Bank contributes through social partnerships
within goal 4.
TF Banks social efforts – social partnerships for the most vulnerable
Zelmerlöw & Björkman Foundation
TF Bank has a collaboration with Zelmerlöw & Björkman Foundation (ZBF) where TF Bank finances the educa-
tion for a class of 43 students, 28 girls and 15 boys, at Kenswed Academy in Kenya. The Kenswed model is based
on the idea that it is not enough to provide theoretical education for young people from difficult circumstances
to find their driving force and get out of poverty. There is also a need to add other values that include creativity,
health and that the basic needs are met. For ZBF, it is important to reach the most vulnerable young people in
the areas where the foundation is active, and it therefore has an extra focus on girls. TF Banks contribution finances
the education, including teacher salaries, materials, classrooms, sports activities, food and drink. The class will
graduate in 2023.
PlayOnside
TF Bank also cooperates with PlayOnside, which is based in the Thai border town of Mae Sot on the eastern
border with Myanmar. Myanmar has experienced one of the most serious humanitarian crises in the world with
internal conflict contributing to thousands of civilian casualties, forced relocations and resettlement in other
countries. PlayOnside uses the power of football to educate and empower displaced Myanmar refugees and
immigrants. Now, every weekend, about 700 children from 22 different migrant schools gather to play, learn
and compete while making new friends and expanding their network in the process.
100 Annual Report 2021 TF Bank AB (publ)
THE AUDITOR’S OPINION REGARDING THE STATUTORY SUSTAINABILITY REPORT
The Board of Directors is responsible for the sustainability report on pages 89-99, and that it is prepared in
accordance with the Annual Accounts Act.
Our examination has been conducted in accordance with FAR:s auditing standard RevR 12 The auditors opinion
regarding the statutory sustainability report. This means that our examination of the statutory sustainability
report is different and substantially less in scope than an audit conducted in accordance with International
Standards on Auditing and generally accepted auditing standards in Sweden. We believe that the examination
has provided us with sufficient basis for our opinion.
A statutory sustainability report has been prepared.
KPMG AB, Box 382, 101 27, Stockholm, was appointed auditor of TF Bank AB (publ) by the general meeting of
the shareholders on the 4 May 2021. KPMG AB or auditors operating at KPMG AB have been the companys
auditor since 2021.
Stockholm 17 March 2022
KPMG AB
Dan Beitner
Authorised Public Accountant
Auditor in Charge
TF Bank AB (publ) Annual Report 2021 101
JOHN BREHMER
Chairman of the Board since
2020. Board member since
2010.
Born: 1965
Education: MSc in Business
and Economics, industrial
marketing, Stockholm School
of Economics.
Current directorships:
Chairman: Mederion AB, Tibe-
ron AB, Zebware AB.
Board member: Consortio
Invest AB, Consortio Business
Center AB.
Holdings in Company: 3 361
852 shares
1
Independent of the Company
and its management. Affilia-
tion with major shareholders.
MARI THJØMØE
Board member since 2017.
Born: 1962
Education: Master of Eco-
nomics and Business, BI
Norwegian Business School
and Chartered Financial
Analyst, Norwegian School of
Economics.
Current directorships:
Chairman: Seilsport Maritimt
Forlag AS, Billington Process
Technology AS, ThjøeKra-
nenAS.
Board member: Hafslund Eco
AS, FCG Fonder AB, Ice ASA,
Tryg A/S, Norconsult AS, Sin-
tef Eiendom Holding AS.
Holdings in Company: 9 850
shares
1
Independent of the Company,
its management and major
shareholders.
CHARLOTTA BJÖRN-
BERG-PAUL
Board member since 2017.
Born: 1974
Education: M.Sc. Econ.
Hanken School of Economics,
Finland.
Current directorships:
Chairman: Saxo Oy
Board member: Mekalasi Oy,
Plastone Oy
Co-funder: Superskills
Entrepreneur: Anki Rugs
Holdings in Company: 0
shares
1
Independent of the Company,
its management and major
shareholders.
BERTIL LARSSON
Board member since 2007.
Born: 1946
Current directorships:
Chairman: Minso Solutions AB,
Minso Holding AB, Aktiebola-
get Borås Tidning.
Board member: ConperaAB,
Tore G Wärenstams stiftelse,
Gota Media AB, BRF Asplyckan,
Kyrkesunds Båthamnsförening.
Holdings in Company: 5 000
shares
1
Independent of the Company,
its management and major
shareholders.
SARA MINDUS
Board member since 2020.
Born: 1972
Education: Master of Laws
and BSc in Business Adminis-
tration at Stockholm Univer-
sity.
Current directorships:
Board member: K-Fast Holding
AB, Besqab AB, Dreams AB,
Colibri Ventures AB, Faboss
Invest AB, Sara Mindus AB.
Holdings in Company: 22 500
shares
1
Independent of the Company,
its management and major
shareholders.
1
Refers to directly or indirectly holdings as of December 31, 2021.
MICHAEL LINDENGREN
Board member since 2021.
Born: 1956
Education: Civilekonom (Han-
delshögskolan vid Göteborg
Universitet).
Current directorships:
Chairman: Acrap AB.
Deputy chairman: Tidaholms
Sparbank
Board member: Sparbanksstif-
telsen Sjuhärad, Sparbanken
Sjuhärad (publ) AB, Simplicity
AB.
Holdings in Company: 2 000
shares
1
Independent of the Company,
its management and major
shareholders.
BOARD OF DIRECTORS
102 Annual Report 2021 TF Bank AB (publ)
AUDITOR
DAN BEITNER
Authorised Public
Accountant
Auditor in charge
KPMG AB
MATTIAS CARLSSON
CEO
Born: 1972
Education: MSc Eng in Engi-
neering and Physics, Uppsala
University.
At TF Bank since 2008 as CEO
until 2015, Chairman of the
board between 2015 and 2017
and CEO from 2017. Previous
experience from Resurs Bank
and SEB.
Current directorships: Hoist
Finance AB (Chairman), Tobis-
flöte Holding AB (Chairman),
Tronstad Consulting AB (Board
member), TFB Service AB
(Board member).
Holdings in Company: 261 651
shares
1,2
MIKAEL MEOMUTTEL
CFO and Deputy CEO
Born: 1976
Education: MSc in Business/
Economics and Finance at
Borås University/Gothenburg
University.
At TF Bank since 2009, 2014
Deputy CEO and from 2018
also Head of IR. Previous ex-
perience: Financial controller
at Consortio Fashion Group
AB (CFG).
Current directorships:
Torhamnsskär Holding AB
(Chairman).
Holdings in Company: 28 000
shares
1,2
ESPEN JOHANNESEN
COO
Born: 1981
Education: Executive MBA
Management Control Nor-
wegian School of Economics
(NHH), BA Economics, Busi-
ness BI Norwegian School of
Management.
Within the Bank since 2015
as CEO of BB Bank 2015-2020
(now branch Norway). More
than 10 year’s of experience in
consumer finance.
Holdings in Company: 45 198
shares
1
1
Refers to directly or indirectly holdings as of December 31, 2021.
2
TF Bank´s principal owners TFB Holding AB, Erik Selin Fastigheter AB, Tiberon AB and Merizole Holding Ltd have agreed on market terms with TF Bank´s CEO, Mattias Carlsson and
CFO, Mikael Meomuttel on an incentive program consisting of call options regarding shares in TF Bank. The incentive program has a term of approximately five years. The call
options have been acquired on market terms and no compensation cost has been reported by the company and will not be reported during the remaining part of the five-year
period.
EXECUTIVE MANAGEMENT
AUDITOR
TF Bank Annual Report 2015 103
TF Bank AB (publ) • Annual Report 2021 • 103TF Bank AB (publ) • Annual Report 2021 • 103
CONTACT
Investor Relations
Mikael Meomuttel
Tel: +46 706 26 95 33
ir@tfbank.se
www.tfbankgroup.com
TF Bank AB (publ) • Annual Report 2021 • 103
TF Bank AB (publ)
PO Box 947, 501 10 Borås, Sweden
Tel.: +46 33 722 35 00
Email: ir@tfbank.se
www.tfbankgroup.com